My first time to the shred center in Concord this wknd! I took a recycle bag pretty full then a…read moregood sized box. The price for the recycling bag was 23.00 and I almost choked! I thought shredding paper in seconds was much cheaper. So I said let me take out the junk mail since I can just scratch my name off, I really wanted confidentiality taken care of which cost 15.00. Also for future reference I asked about pricing. So basically a small box that they have in their location is ruffly 20.00 but it can't go over the top. I took mostly all my papers back home but got some of the more important stuff I wanted shredded gone. I still gave them a 5 star because the man there and older lady were extremely polite and gave good information.

I've been here a handful of times and always received excellent customer service. The employees…read morereally seemed interested in doing a good job, which isn't something you always find.

Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

On time, good price, they come to your location and haul your boxes. Will call again.read more

This company responded immediately, communicated with me via email and text (which is what I…read morerequested), showed up on time and was very quick to shred my 15 boxes - all in about 20 minutes. The two-person team they sent was friendly and efficient. I highly recommend Shred Works if you are in the SF Bay area and need shredding of personal documents.

Response time quick. Quote very competitive no additional fees. Service requested provided detail…read moreof materials accepted.

Devin is the best! Love this company very efficient and…read moregreat services they offer very great price for the services

These people want you to get your money's worth!…read more 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin.

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

recently used a shredding service in San Mateo for a large stack of old financial documents, and…read morethe experience was excellent from start to finish. The staff was friendly, efficient, and clearly focused on security. They walked me through the process, answered every question, and made sure everything was handled safely. The pricing was straightforward with no surprise fees, and the drop-off took less than five minutes. The facility was clean, organized, and easy to access with plenty of parking. If you're looking for a reliable and secure shredding service in San Mateo -- whether for a one-time purge or ongoing business needs -- this place is a solid choice. Highly recommended.

Don't include medicine bottles with your shredding, they no longer accept them. Other than that,…read morethey are still professional and efficient.

Good value, efficient and I watched them shed my documents. About $ for 1 box of documentsread more

Awesome ! Easy from the first call to pick up and shred of…read moreitems in front of you from their truck ! Recommend highly!

Excellent service and great guy to deal with. Able to get ride if many old files easily. Highly…read morerecommended!

Terrible customer service. Have been using this service since 2022, service in the past year has…read morebeen terrible. No pickup for 5 months, had to call to actually get service. Took 3 tries to get to a person to set it up. Advised local office would contact me to fix account, no such contact, opened 3 separate service tickets, now 2 months later still no updated service. Attempting to cancel service, again opened 3 different service tickets no contact from the local branch, rude customer service reps and threats of cancellation fees. Beware!

From the owner: Shred-it offers NAID Certified secure document shredding and information security services in…read moreConcord, California. With cross-cut shredding technology and our shredding specialists, we offer both on-site and off-site shredding services solutions. Protect your confidential information, contact us today! With over 30 years of expertise, Shred-it specializes in secure and confidential document shredding and data destruction services in the USA. Our services include on-site and off-site shredding, paper shredding services, secure shredding, and mobile shredding services. We serve businesses of all sizes and industries, including healthcare, finance, and government. Contact us today to learn about how we can help protect sensitive information.

I was completely happy with my experience with this group, and drivers…read more Delivery and timeline fit.

I found the process to be very easy to shred my papers was done immediately and for a reasonable…read moreprice.

I cannot say enough about what a great service this company provided to us. No need to look…read moreelsewhere. Angel walked me through the process on the phone - no rush, she was willing to answer any and all questions and gave me some great suggestions on how to make my work easier when pulling together the documents for shredding. Gave me quotes on all the different options, etc. At the end of our conversation, she explained what to look for when contacting other companies. One thing she mentioned was to look out for hidden fees (Proshred is totally upfront with ALL fees). I had previously seen a bad review on another company about hidden fees so that rang a bell for me. After our conversation, Angel sent me an email with everything in writing and every time I emailed her with another question, she got back to me almost immediately. I looked no further and scheduled them to come to my site. Day of: apparently someone called in sick so Mike, the OWNER, showed up to make sure the job got done. Wow, don't see that all the time. Nicest guy - very professional. He was done with our 47 boxes in less than an hour. The price was WAY cheaper than if we'd had to take boxes to a site to be shredded. Based on price per box on other shredding websites, I estimate we saved about $700! And that is if we had taken all 47 boxes to the shredder!!! Bottom line - give Angel a call.

From getting the estimate to watching the shredding process, ProShred is the best. Michelle was…read moreprompt in giving us the pricing breakdown and following up up with my appointment. Paul called me from his prior stop to let me know he would arrive in 20 mins. He explained how the shredder worked and pointed out different things on the monitor. The price was exactly what I was quoted. Thank you Michelle & Paul!!