Annette the phone. Answers the question... very helpful. Highly recommend using this service…read more.. they have mobile service and support other local businesses also. Thank you for your great service, Sharine

Just used them! These guys are great. Was able to schedule within hours. They're very flexible…read more Arrived on time, cool guys, easy. Really makes life convenient! Will use them again. Also, Good pricing!

Response time quick. Quote very competitive no additional fees. Service requested provided detail…read moreof materials accepted.

These guys are great. Came in a large truck and shredded several boxes for $135 out the door. They…read morehave different rates for different quantities. I will call them again. Make sure you have a reasonable place for them to park or at least double park if it's a quick transaction. Thank you!

These people want you to get your money's worth!…read more 1. They schedule you and prepare you. 2. If you're just doing spring cleaning they urge you to get your pals to shred along with you. 3. They verify you are who you say you are. 4. Invite you to witness the process to ensure your documents have been destroyed. 5. They are prompt. It is like doing business with your favorite cousin.

I was looking for a shredding service in the Bay Area, going back and forth between two companies…read moreand I finally settled on this one. I had all my questioned answered in a timely manner and they were patient as I was trying to schedule this around my dad's availability (we're on opposite sides of CA). Shred City ultimately had a better rate for what I wanted to get done so it was a no brainer. They sent me an email to confirm the service and were able to schedule us within a few days, which was even better. My dad is closing his business of 50 years and needed to shred the contents of 26 bankers boxes. The service was completed on 2/18. The driver showed up at my dad's store, shred the contents, left the empty boxes and that was it, a super smooth process! Then I was able to call, make the secure payment over the phone and I promptly received a receipt and Certificate of Destruction. It cost $208 to shred 26 bankers boxes which I thought was fair, especially since it was a mobile service where they came to us. We have more boxes to shred at my parent's house so when my dad is ready I will contact Shred City again to handle that service as well! Great job!

I am not sure what is going on here with this Shreddit vendor but I can confirm all the recent…read morenegative reviews. This once great service provider has suffered some type of catastrophic failure recently. We have used this company for years and have never been unhappy until recently. It is impossible to trust or put faith in anything they say or promise. I really hope they can pull up from this death spiral and save their core customers and start making a recovery. For now, I would steer clear of using this shredding company. We have our new shredding provider starting this week.

This is the worst company I have ever dealt with! We have been a long time customer but recently…read morehave had billing problems. They actually didn't send bills for 6 months. We are a busy office and if we don't receive a bill it won't be paid. The 1st I found out about these bills is when they turned it over to a collection agency. I immediately paid and was current. For the next 3 months I received bills and paid them on time. For the next 3 months I also received bills from the collection agency. Any call to Shred-it takes at least an hour. We have a new local Shredding Company and couldn't be happier. Stay away from Stericycle & Shred-it!

These guys are great!! Carrie was professional and clear with her directions. She was also very…read moreknowledgeable and patient with all my questions. The process was fast and totally painless. The guys in charge of the shredding process( wish I could remember their names) were right on time and super professional. I highly recommend them and would use them again.

We recently moved, and had boxes of mail to shred so we scheduled a pickup with Bay Shred. They…read moretold us: "We'll call you thirty minutes before we come over". Then a few days before, we got a worse-than-the-cable guy window of 10:30am - 4pm. We have already moved out of the old place, so this was important -- both my wife & I work, so we couldn't just hang out at an old place with no internet. Two hours passed, and I thought, "What's the most likely failure mode? Calling my wife's phone or forgetting to call?". So I called them and was told "Oh they'll be there in an hour." An hour passed. No call. So I called again, "They're on their way!". Finally it was 3pm, so I drove half an hour back to our old place, on the theory they would have to be there by 4pm... right? No calls on the way to our place, so I called them once I got there. "Let me see if we can find the driver!". Then came the admission that the driver had actually dropped by our place around 1pm, but had simply forgotten to call either of us [!]. I don't rightly know how you can forget this since it was part of the engagement and I called about it repeatedly throughout the day... Anyway, after another 30 minutes of waiting at the empty house in which dispatch told me she would work it out with the operations center. When she finally got back in touch with me, she told me that well, the business closes at 5pm, and well, would I be available the next Tuesday? This was Thursday. Anyway, she promised the driver would be disciplined. I don't really care about that -- maybe this one driver is a screwup, but if your business processes can end up with someone having a _five day_ delay, they don't seem very robust. In fact, they're so bad it made me skeptical of whether I would trust them with shredding personal documents. Anyway, I'd spent so much time at our old house it was rush hour so it took an hour getting home (normal travel time: 20 minutes). My wife & I cancelled the order and we're just carrying the boxes ourselves to another vendor. Maybe they dont make house calls that often? Their website makes it seem like they do, and if so, I just don't think anybody should give this company their business. Honestly, I feel like they owe *me* some money for wasting so much of my time.

Good value, efficient and I watched them shed my documents. About $ for 1 box of documentsread more

Don't include medicine bottles with your shredding, they no longer accept them. Other than that,…read morethey are still professional and efficient.

Awesome ! Easy from the first call to pick up and shred of…read moreitems in front of you from their truck ! Recommend highly!

Excellent service and great guy to deal with. Able to get ride if many old files easily. Highly…read morerecommended!

I was completely happy with my experience with this group, and drivers…read more Delivery and timeline fit.

I found the process to be very easy to shred my papers was done immediately and for a reasonable…read moreprice.