Maika'i installed damaged/ defective floor tiles in both my bathrooms and tried to say the…read morescratches were part of the "design" of the tiles. One bathroom had 18 scratches and the other had 14. The scratches are between 3-5 inches in length and are very noticeable on the polished surface. First they tried to say it wasn't noticeable then they said it was part of the design. They will not replace it or refund me enough so I can hire another contractor to replace it. The work supervisor jun sent me pictures of another customers shower walls that had the same scratched tiles with red arrows pointing out the scratches and said it was "not noticeable unless you looked at it at an angle." This means they are installing defective/ damaged material in other customers homes too. I saved many years to afford this remodel and I am devastated by their poor work and materials. They also did a bad job of grout on the shower floors and bathroom floors and when I asked why pipes they installed for my tub to walk in shower conversion were off center they said they always do it that way. If they had told me they planned to install the pipes off center before they did it I would have hired a different company. Communication is very poor with this company. None of the workers on site speak English and their "supervisor" is rarely there so the workers are left on their own and they have poor judgement and little common sense. The owner Q never answers e mails or text messages when you have concerns and the supervisor Jun tries to charge you extra to fix problems they caused that should have just been done right the first time. They were supposed to install shower doors I bought from Home Depot but on their first attempt the doors were askew and not aligning parallel to the shower walls and they only glued the door jams on instead of following the instruction manual and using the provided wall anchors and screws that came with the kit. Then they threw away the box. I sent them a video from Home Depot showing them how to do it. The supervisor Jun assured me that he and the workers had watched the video and would do it correctly with screws the next day. The next day I called Jun and he said he was there when they put the screws in. I told him that the door jams peeled off the walls because once again they only used glue and no screws. I had to hire a different contractor to put in the doors even though in our signed contract Maika'i was supposed to provide the labor to install the doors and I paid them to do it. The owner Q said that it wasn't necessary to follow the instruction manual for installing the doors because his office worker who used to work at Home Depot said it wasn't necessary. I would guess that this worker has never installed a Delta Contemporary sliding shower door in their life. They put so much grout on the shower floor it obscured the floor tiles and you couldn't pry out the shower drain if you had a clog that needed to be snaked. Then they chipped the tile when the chiseled off the excess grout off the drain cap. Other red flags to watch out for: they want most of the money upfront or halfway through with only 5% due at completion of work. This gives them little incentive to finish in a timely manner or do a good job the way a 50% at completion would. They wanted me to buy flooring from their store for them to install but it only had a 10 year warranty. I told them my brother's flooring from Bougainville had a lifetime warranty for residential use and Jun said they could make theirs a lifetime warranty because they worked closely with the manufacturer in China. I needed popcorn ceiling that had asbestos in it removed. Although the contract I signed with them said if the ceiling had asbestos it would have to be professionally abated, Jun told me they could remove it even though it had asbestos and "we do it all the time." I told him his workers didn't have protection from breathing it in and I didn't want them getting mesothelioma. I also didn't want me or my family to get mesothelioma from their contaminating the whole house and the abatement company said it is illegal to be dumping that stuff in regular trash. I could go on but this is getting pretty long. My advice to you would be to know they are not accredited with the Better Business Bureau but you can still file a complaint against them with the BBB and the BBB will work to mediate for you, you can file a complaint with the Hawaii state Department of Commerce and Consumer Affairs, but most importantly do not hire this company! Save yourself the stress and sleepless nights. They are cheaper than most other companies but there is a reason for that. Sometimes you get what you pay for and sometimes you get even less than you paid for...

I would give them a negative rating if I could. -Their services are terrible. They just want to…read moregrab your money and run -They skipped essential steps while installing my flooring, causing long-term damage. -The tiles they installed for me now leak dirty water from below, indicating that they probably didn't even put concrete underneath. -They also use every chance to add more fees to their services. -The floor liner bubbled up after only a couple of months. -The stair installation was also terrible, as the wood started to fall apart and pinch my foot as I stepped on it. -They installed an island without an outlet, even though I requested one. While building, they didn't even use the slab design I chose because it was out of stock; since I am easygoing, I wasn't going to start an ordeal over it. I'm unsure if that was the case or if they have to use the cheaper product for us because we have no construction knowledge. Furthermore, when we cleared my brother's room to turn it into a baby room, we noticed painting spots all over. -They did not move anything and only painted to please the visible eye. We are now seeking out them to make this right. If you don't have experience in the same field or knowledge of fixing houses, I wouldn't recommend using their services. They are not honest and genuine in providing their services. Unfortunately, we didn't have basic knowledge of construction and were scammed by them.

Diamond Head Construction handled a full renovation of our 1959 home, and they were great to work…read morewith from start to finish. This is a really belated review; we actually started working with them nearly two years ago. The project took several months to complete. I did the demolition myself and brought in my own plumber and electrician, but Wen, Xiao, and the rest of their crew handled everything else: a full kitchen, two complete bathrooms, all fixture installs, drywall, insulation (including the attic), paint, trim, new doors, ... plus more that I've likely forgotten. Basically the whole house, down to the kitchen sink. Wen was extremely helpful and full of great ideas in the planning phase. He worked with us through several rounds of different options, layouts, etc. He took us on a show-and-tell shopping trip to Home Depot to get ideas about many of the available choices, guided us through choosing kitchen cabinetry, helped us pick out shower pan design/style, etc. Xiao was great at handling all carpentry work as well as the tile, cabinetry, bathroom/kitchen detail work, etc. He had great insight into how we could take out a couple of small non-structural stub walls to make our living room feel bigger. He and his assistants worked very diligently and we really appreciate his effort. Communication was easy throughout the project. Wen responded very quickly to all messages, even my dumb questions. He also entertained my bad ideas and then gave me more reasonable alternatives. Really appreciated his calm and levelheaded approach to everything. On top of all this, the cost was very reasonable and comprehensive--we didn't have to do a lot of messing around with change orders. Other than some materials we agreed to supply at the outset, they built everything needed into their initial quote. They did not consider the project complete until we were happy with every last detail. The work was done well, and we highly recommend Diamond Head Construction for anyone tackling anything from a small project up to a full renovation. We have some more projects that we need help with and I'm sure we'll be relying on them again soon.

I am thankful for Wen and team, they did excellent work and made sure that everything that we…read moreneeded (even some small side fixes) were completed in a timely manner and professionally done. Wen changed out our old jealousy windows for new custom made awning windows. He helped to replace a security door and our bad outlets along with some outdoor projects. All for as reasonable price as he could get it!

We had Renovate Hawaii redo our floors and renovate our kitchen, and we're so happy with how…read moreeverything turned out. Kyle and Matt were super patient with us while we figured out all the details. They really took the time to make sure we were happy with every decision. It came out even better than we envisioned. If you want a crew that listens and does great work, definitely go with Renovate Hawaii.

Hired them to redo our entire shower and while from afar it looks great, upon inspection the amount…read moreof issues is crazy. The silicon molding is crumbling and falling out of our niche. The mold on the shower floor now is worse than in our previous shower and we now have a dehumidifier on after every shower to try to help the problem but have always had a high powered bathroom fan and airflow. Yes we don't have a window... but we do everything else we can and even live in town so it's not THAT moist in the room considering what it could be. I have a cleaning service twice a month and they were actually the ones that first drew attention to the poor craftsmanship. When they tried to scrub the mold growing on the grout (many months ago when it first started to show up because it was not immediate) chunks of grout started to come out. They said it was clearly not sealed- even tho the moisture of bathroom and previous grout mold of 30+ year old shower had been our biggest concern from day one and we were assured it would be sealed. During project: Had to keep constant eye because so many mistakes were made and the project lasted longer than it should have to fix all the mistakes and messes (missed grout on dozens of spots, filled in the divots on our tiles with grout, wrong drain, leaky faucet install, shower head at wrong level, concrete splotches all over the community outdoor sidewalk, etc.) Very expensive considering the work done, and my husband had to remove all the floor grout and redo it and seal it when we finally had enough and cleaning/everything else we did wasn't helping) Job was never finished (they ruined our bathroom floor outside of the shower) and they never returned to finish it completely and what they did was cracked and never sealed (it's stained concrete) and thus they never received the full amount of money. But considering my husband now has to redo bathroom floor and shower floor, the time and materials is even more than we owe them. The only positive is that the two workers sent were very nice, but they had been given wrong instructions multiple times (even simple things like where to place the shower-head and what drain to install), sometimes they even thought it was wrong, but at the end of the day they made the errors in their work and cut corners. So disappointing.

If you need a construction / renovation company, use OCG Building Supply!…read more Over the past few years we have been a repeat client of OCG Building Supply and wanted to share my positive experience. I have attached photos of each project with more details below. We are and have been extremely satisfied with the quality of the cabinets and work. The cabinets are thick pieces of wood and have lasted for over 6 plus years now. FYI, their showroom is filled with options and ideas for various types of projects. As you will read from my review l, we have used OCG Building Supply for so many various types of projects. So many options to choose from and the staff is so FRIENDLY and HELPFUL. Project 1: We did a full kitchen remodel on our home. The process with OCG was a breeze. OCG helped us bring our vision to life through a very detailed planning process. My wife and I really loved our customizable our cabinets and counters could be. OCG completed a fully kitchen demo, complete kitchen install to include counters and tile work. Each day the workers cleaned up and made sure we were updated with the next days plans. When we ended up selling this home, not only did the kitchen become to focus during the open houses, but this OCG kitchen added so much more value to our home. Project 2: This project included brand new flooring for our whole home. All we can say is WOW. Once again the quality and work exceeded our expectations. Our flooring is rugged and comfortable. We have four dogs and we have had ZERO issues with scratching, chipping, shifting, fading, etc. everyone we have people over, they always comment about our flooring. OCG even added wood under the steps and painted them white to make them even pop more. Love it! Project 3: This was one of our biggest projects with OCG. Not only did we convert a studio area but we also had OCG cut a hole in a bedroom wall and hang a barn door to add a bedroom. OCG sealed up our existing bedroom door and even built a closet system inside the bedroom. You could see in the before and after in the side-by-side photo. Everything from the flooring, wall take down, wall building, barn door, closet, and full kitchen with waterfall counter is AMAZING! OCG has helped our Ohana move into a BEAUTIFUL 1 bedroom, 1 bathroom, with a full kitchen. We had options for cabinet color and decided to go with a very nice grey color. Project 4: This is our most recent project. We added some upper cabinets to our laundry room. Andre was our designer and he really focused on how we can maximize storage space while matching our existing kitchen cabinets. Jerry showed up prior to his worker Jianyi Lin to do a walk-through. Once the team arrived, Jerry was assisting his worker to install the cabinets and help clean up. Jianyi was super professional, clean, and respectful. Ask for Jianyi for your next project! Way to lead by example Jerry! Final Thoughts: Owner of OCG is Jerry. From project 1 to project 4, Jerry has driven to each project to check on his team, answer any questions I may have had, and also reassured that each project will be and was completed with quality and care. During project 1, Jerry gave me his cell phone number and told me to reach out at any time. Jerry would reach out with updates and any thoughts he may have had for the project. Honestly, we have never got that sort of help or care from any other company. OCG has gone above and beyond any and all expectations. There will be a project 5, 6, 7 in the future. We are extremely satisfied OCG Building Supply customers and will continue to be in the future. I hope you enjoyed this review and I hope it has helped you in making your decision. By choosing OCG, you can't go wrong. You get extremely great value with exceptional products. Jerry and his team are exceptional. Mahalo OCG Team for everything you have done!! -Customer for life.

It's sad to give this review because I really wanted to like them. First their cabinet work is good…read moreand the value for the work done is also good. They tried to accommodate my travel which was also good. What fell apart is they did not provide many things I requested and installed a new garbage disposable that messed up my AC and dishwasher. Instead of listening to me and fixing the garbage disposal, they told me I needed a new dishwasher. They do not pay attention to details. The pull out for the garbage was never done and later installed cheap thing to pull out. No spice rack as promised and the floor patch was done where it did not go with the flow of the floors. They installed tiles without communicating they were the wrong colors. They moved our telecom wires when I specially asked them not to.. lots of stuff., It felt like they didn't care about what I wanted and that I should be grateful for what they did. It was not a good experience. They stopped returning my texts and basically walked away from the job. Do not pay them in full. If you use them, you need to have someone home at all time because there is no project manager and very bad communication efforts. The review rating is because they walked away and failed to fix the things as promised.

Just finished remodeling my kitchen. I am more than happy with the final results. When I first met…read moreTroy, I knew he was the contractor for me. He was very personable and his experience speaks volumes. Troy is easy to work with and tries to get the kitchen you want. He always kept me in the loop regarding time frame or supply issues. When my original electrician couldn't take on the job a few days before demolition, Troy found an electrician that I am more than pleased with. His assistant, Kurt was very professional in his work. He also gave me a few hints that worked out for the best. He's able to look at the whole picture and visualize the best outcome. The renovation of my kitchen was an idea I had for many years. I dreaded going through the inconvenience of packing up my kitchen to not having a kitchen. KB Remodeling made it effortless. It really wasn't so bad. They completed the job in less time than expected. I'm so glad I used KB Remodeling!

This is the second time we had Kitchen and Bath remodel our kitchen and bathrooms. The first time…read morewas 25 years ago, so it was time for an update. Needless to say, we have our trust in owner Troy Tanaka. He and his assistant, Kurt Nishi are super nice and friendly. They are very skilled in what they do and take pride in their workmanship. Troy communicated well with everything that would be happening. Troy's office manager Nani, is right on top of things and sends us emails promptly. Although we haven't met her personally, we know she is a nice person and does her job well.

Brian and his crew did a beautiful job on our condo renovation! It was basically a whole gut job &…read morethey did it within my one month time line! I've had a vision for this place since we moved here and B Construction was able to bring it to life! Overall I would rate them a 10/10 with a few little hick-ups here and there. First and foremost, the light oak flooring installment looks and feels amazing! Though they didn't rip out the old flooring they were able to seamlessly level our floors. Secondly, the kitchen cabinets turned out elegantly & when they installed the ceiling light, it was the icing on the cake. So beautiful! Moving on to the bathroom, the walk in-shower turned out like out of a magazine. Brian's guys precisely chose every tile to match the wave designs, tile after tile. Love it! In the bathroom they also installed our new vanity, mirror and a few miscellaneous items that were added last minute, no questions asked We also asked his crew to paint the walls & sand down our wood ceiling which both turned out great! They also switch out all our electrical outlets (which means they have a guy that specializes in electrical & plumbing for the bathroom - a huge plus!!!). Lastly, we added two ceiling fans, one in the living room and another in bedroom, which all our neighbors love and get a bunch of comments on! His guys were all super friendly and when I asked them to change something I didn't like, they weren't hesitant to change it right away. With that being said, there were a few hick ups during the renovation. Brian had a couple of projects that his crew were working on at the same as mine which means there was constant confusion for him. When he asked about measurements for our new microwave, he ended up buying another one later on because he thought we were in need of one, which was never the case. My full length mirror was also lost in the process because he thought he thought I said it was rubbish. Lastly, there were some moments when I would text Brian and hear back from him a few days later. Not a convenient way to communicate when on a time crunch. I would also like to add that although problems did arises, they were solved and the outcome was still a masterpiece. I will 100% hire these guys again in the future & now I tell all my friends about them!

B construction was fantastic…read more 1000% recommend these guys. Brian and his entire crew were really excellent - friendly, hard working and very professional (so difficult to find these days). They are all also really good at what they do and pay attention to detail. Brian keeps communicating throughout the whole process to ensure it's all done as requested - actually our place turned out better than we expected because of Brian's suggestions and input. Everyone he works with also really cares about getting the job done right, not just getting it done and it really shows in the end product. We couldn't be happier with B Construction, and have already booked them for another project in the near future! They are super busy because they earned and enjoy a great reputation. Mahalos to B Construction!

Communication was superb. Services provided met our needs. The price quote was reasonable. I have…read moreno complaints.

I had my mattress, bed frame, and couch installed by them. And also my rugs in the living room and…read morebedroom laid. The two guys were very pleasant and great! They did a fantastic job installing and placing the furnitures exactly where I wanted them placed. They also threw away all the empty boxes. Thank you for a job well done. I will keep them in mind for my future projects. Also. They gave an app where you can pay online. Thank goodness for that.

Now it's 2024 and I'm calling in another Flooring company to fix their mistakes and here is what…read moreTrinity Tile did not do properly on my tile. Expansion joints are missing and the exterior waterproof under layer they used was incorrect. Water is sitting under the tiles and seeping out between the grout lines to escape. I also have cracked grout in other areas due to lack of expansion joints. Even more disappointed now than ever. Look elsewhere for Tile work if possible.

Trinity Tile Contracting did a great job installing my home's carpet. They removed all of the old…read morecarpet and padding, and carefully removed all of the existing thresholds and trim transition strips. Starting with the communication and work appraisal with Mr. Parris Kawaauhau, that was done with a detailed explanation, patience and understanding. The workmanship of Devin Gallano, Ayzek Silva and himself was top notch. They reinstalled my threshold and transition strips to perfection. Upon completion, they vacuumed the carpet to ensure it was clean and free of any debris. Their hard work and attention to detail will ensure that my home's carpet will be exceptional for decades to come. The initial anticipated timeline was that the work would take upwards to a full half day, although they completed it all in just about three hours time. Throughout the job, Mr. Kawaauhau presented options for us, as to the different considerations towards the installation and how it may affect the aesthetics of the finished product. If I ever need any further carpet or flooring installation work to be done, I'll hire them again.