We worked with Jin to do the bottom cabinets, sink,.and counter top for our kitchen. The entire…read moreprocess from start to finish was seamless. Jin was great with communicating with us and he let us take our time with making decisions. Installation went great. The guys were fast and did an awesome job. For future projects we definately will want to work with Jin again.

Sales Rep Mars is excellent!! He is patient, knowledgeable, & fun to work with. And Golden…read morecabinet has many designs & materials to offer. Thank you for the fast & good customer service.

I have a Toto toilet, the valve is acting up so I go to the Toto store to ask for help. I did not…read moreknow they moved to this new location about two years ago, but I'm glad that I always "Yelp" it before I head down to any store, and for sure, they moved. It is now on Waiwai Loop right next to the rail station and Lagoon Chinese restaurant. They have a few parkings in front of the store. Once you enter the store, I was like "wow", the display are so nice. There are so many choices, everywhere you look, it is like a dream bathroom or kitchen display. The people who work there are also very helpful. I showed them the video of my toilet valve issue. They explained to me the steps that I need to do to change the valve. They even bring out a sample valve to show me how to do it, such information helps me a lot when I do my repair instead of reading through the manual. If you need bathroom stuffs, this is the place to go. They also have plumbing services, but it will cost me $100 to have someone change the valve for me. Since I did valve replacement before, I end up just do it myself. Go check this place out.

If you haven't visited the Bathroom store recently, you will want to see their new location! It is…read morefor sure, my go to store for anything Toto. Although Toto was how it started, their wide offering of quality products is what keeps me going back. Every purchase has been exactly what I was looking for. Modern glass shower doors, beautiful fixtures and Fantastic customer service. You ALWAYS feel the warm welcome and never feel pressured. Most items are in stock, if not, it arrives in a short time.

Very thankful to have met Coleen back in July 2020. She acknowledged how stressful renovations can…read morebe. She was masked and socially distancing, as were my husband and I, but she was welcoming and put us at ease. We found her to be professional though a person with aloha and compassion. She didn't rush us, but effectively managed our appointment time to ensure we could see all options for our full bathroom repair/renovation. And at their showroom there are no shortage of options. Though she made it manageable and focused on styles we liked, pointing out options across the various brands. We are happy to share our positive experiences with Ferguson, which was directly attributed to Coleen. A professional and kind person. While there are many challenges we all face during this pandemic, she was a bright spot in our day. We found her to be a problem solver, focused on helping us at every step of the way in person and over email.

At the recommendation of my contractor, he asked me to check out this place…read more First off, the showroom times are outrageously inconvenient for working people; only open M-F. I left a message to make an appt with a specific sales person, Kiki. Of course, no return call to schedule an appt (this issue seems to be a chronic thing in the comments) I so happen to have the day off on a random Wed so I stopped in and the receptionist was not helpful. After browsing for about 1hr, as I was leaving the store, I was approached by a friendly sales lady (not Kiki) but by then I was already turned-off from this place. I passed by Kiki in the store but she did not acknowledge anyone's presence except for her client; not a good impression as she was highly recommended to me. The items are nice but seem overpriced for Kohler stuff. I'd recommend they be a little nicer to walk-in customers. When it comes down to it, we're all searching for the cheapest prices for good quality kitchen and bath products

Located a few doors down from the main entrance of KAHALA Mall on the left hand side…read more This past Friday and Saturday plus next week too they have a knife sharpening event. Purchase an item of $5 and get one knife sharpened. Hubs said let's both go and have 2 knives done. I found a cute scrubbie for Doc and a new set of measuring spoons that boldly have large colorful measurement equivalents on each in the set. I looked at the trendy beverage cups and they were anywhere from $30 - $45 each. Ring up was fast as they had two cashiers on both sides of the counter. You can purchase plastic bags for 50 cents or cloth ones for 99 cents.

Excellent, friendly service. Came for my annual Fukubukuro bag that I look forward to every year…read more So many different price points. Bags were spread throughout the store. Workers were able to answer all of my questions regarding this years bags.

I never thought I'd be buying appliances from Best Buy, but in the past couple months, we've bought…read morea washer and now a dryer from them. I used to buy at Home Depot but recently, I went with a friend to buy appliances and the wait time was so long. We had to take a number and wait so long only to find limited inventory. When our washer went out, we needed a replacement and fast. Pacific Kitchen and Home -located in Best Buy, had a pretty good selection and so we bought a washer. The problem though was scheduling delivery. We had to wait over a month. Last week, we bought a dryer and the delivery wait time, although long, is not as long as before. We bought the Total Tech Support plan which was a bit pricey at $179, but it offers a longer period in which you can return an item. Normal return time is 2 weeks but with the Support plan, we had two months, which allowed us to return the washer we bought (too big) for a smaller one. The plan also has a price match which gave us additional money off since there was a Black Friday special sale on the washer we bought. I also liked that Best Buy had more low-tech options for washers and dryers. This time we bought a Maytag washer and dryer, smaller, without all the bells and whistles. And much cheaper that the electronic models.

I purchased a fridge from Pacific Kitchen a few years ago, and although we had some coordination…read moreissues with delivery at the time, I remember it being an okay experience. I came this time around for a washer/dryer combo. I had tried a couple other suppliers first, and everywhere is out of stock now I guess because of COVID. It took probably about 10 minutes to get a customer service rep's attention. Then they proceeded to try to sell us a bunch of stuff that we didn't need. By the time we had a chance to talk and made clear the models we wanted to check on, they said that they would check on it being in stock and get delivery scheduled. While waiting another 20 minutes, we decided to look up the current reviews online. Turns out it wasn't in stock, and we wasted over half an hour of our day for no reason. Based on the online reviews, it sounds like it's a good thing that we didn't work with this company.

This place is my go to for all kitchen and bath materials. Great service and easy to get a quote.read more

If you want a headache go with this company. Lunar kept giving different prices. They make the…read moreprices up. She is not competent to be handling anyone's orders as her English proficiency and understanding is lacking to be handling anyone's orders. Awful, awful experience. They scheduled my order for install and then never showed up. I cancelled my order.

Recently needed a replacement Toto bidet (washlet) as the one I purchased nearly 20 years ago died…read more I called T. Oki at 3;30 in the afternoon, spoke to Etsuko, explaining my situation. She asked for the details of what I previously had installed and for pictures which I immediately forwarded. Within minutes she texted what was available and a recommendation of a plumber to install. I was able to pay by credit card and made arrangements with Murakami Plumbing to pick it up and install the next day. I can't say enough how pleased I am at the service received from Etsuko and highly recommend not only her but the business itself. Quality merchandise and exceptional customer service.

Great products Great service, friendly service, I purchased a Whole House Water Purification…read moreSystem from Aquarev Water, it is a life changer.

Located at the Ala Moana shopping center mall level across from the Apple Store, this is a high end…read morecookware, kitchen accessory store. The brand Zwilling is well known and I'm glad that they have a store in Hawaii so we can go and physically touch and feel the products. I was just counseling browsing the store and saw these vacuum pump that caught my interest. The salesperson is very friendly and nice. Explained to me about how the product work, he also suggest several discount packages if I'm interesting to purchase, at the end, he recommended a full set of vacuum product that is 50% off the retail price which is hard for me to ignore, so I purchased this 32 pieces vacuum set. I'm still in the process of trying now this product but so far so good. If you're interesting in purchasing kitchenware, knifes and accessory, this is a place to visit, recommended.

From the Zwilling website:…read more "MADE IN SOLINGEN Who would have thought that the small company that started with the production of high quality knives and invented the tool with the unspeakable name "Küchenhilfe" (which literally means Kitchen-helper) would one day inspire the whole world? From Solingen to Berlin to New York to almost every important culinary region. ZWILLING expanded quickly and became the specialist for the international culinary culture that you know today." I only knew Zwilling for its reputable knives. I entered this store believing I would only be looking at knives. This store has far more items here! Pots, pans, mixers and more. Take a look at the pictures. I was greeted by Chase at the store. He was very polite and enthusiastic about Zwilling products. He was also surprised that Zwilling did not have a Yelp site. The store was well organized and easy to view items. Clear signs advertised the item and price. Service: 5/5 stars Selection 5/5 stars Ambiance: 5/5 stats

Excellent professional service as well as recommendations for hard to find household hardware,…read morespecialty doors, etc.

Website says supporting Hawaii with commercial and Residential services since 1968. I called and…read moreworker was friendly, but said they don't sell or do any residential work. So...is he mistaken?? Or their website is misleading??

We recently have been putting some thought into redoing our 4 bathrooms since our home is almost 40…read moreyrs old and frankly the bathrooms have seen much better days. I sent an inquiry via the internet and to my surprise I received at phone call the same day wanting to know if they might be able to answer any questions and asking if we would like to get a in-home estimate for the work that might need to be done ( free of charge). We had to take them up in this offer and we weren't disappointed. Al came to our home, sat down with us explaining the different options and what this project might entail financially. If we were Happy with the product that was being presented, Al suggested that we go to the showroom and see the product in a "real life" display, adding that Kevin would be able to answer any and all questions that we might have. Well he did, and explained to us every option available and being extremely patient with us (even though our twins were quite the distraction). We would recommend InSolid as a great company to deal with, and although our project is on hold for the time being, we have NO doubt that when it time is right we'll SURELY go with InSolid. Thank you Al and Kevin

I have owned multiple homes over the past 40 years and INSOLID is the only company I will allow to…read moreremodel my bathrooms, kitchens and countertops. They are easily the best in Hawaii. Scott, Truston, and the crew are fantastic and very knowledgeable. They will take the time to work with you and listen to your ideas and goals to ensure the finished product exceeds expectations. Every question I had was thoroughly answered. Every time I have used INSOLID the finished product has been beautiful. I HIGHLY recommend INSOLID.