We just bought a couple of toilets, washlet, and pop up drain from TBSHI. Steve K. and Chay…read moreprovided amazing service and were a complete pleasure to work with! The showroom is beautiful and they were able to show us exactly what we'd be getting. The plumber they recommended, Irving Murakami, did the installation today and he was also extraordinarily professional and gracious. We are so happy and grateful and from now on will get whatever plumbing fixtures we can from TBSHI. Highly recommend!

Wow! What a beautiful showroom they have. Service is great, too. Kyoko greeted us as soon as we…read morecame in and stood to show us the Toto washlets and toilets, explaining you don't need a Toto toilet to install a Toto washlet, and gave us the requirements for an existing toilet. She demonstrated the differences with each of the three models we were interested in. (There are more). There demo models have plastic covering so they can actually demonstrate with water, the spraying, flushing, everything. She told us the sale price of each, gave us brochures and spec sheets. She was very thorough. They can also get an electrician and plumber to install the outlet and the toilet. They also have an outstanding assortment of tubs, shower equipment, faucets, etc. What an awesome place to shop for your bathroom needs!

Coleen was so efficient, helpful and sweet! We loved working with her and would do another perfect…read morewith her

This used to be a amazing local representation of Fergeson and the general manager was great and…read morethe sales team was great since the new general manager came in three years ago. It was a very cutthroat corporate company that does not help with warranties does not help customers with items and is just strictly all about money. I don't see the point of the store being in Hawaii, if they don't want local business. The GM is extremely rude and unhelpful. She threatened to fire employees for helping customers out and seems to be a very angry individual.

I found myself here at The Compleat Kitchen at Kahala Mall. I'm thankful these businesses exist,…read moreespecially when you need stuff for your home or work. In my situation, it was work related, so I decided to shop here. The Compleat Kitchen has basically everything and everything related to the home and the kitchen. While many businesses and commercial spaces utilizes a kitchen or a kitchen like atmosphere, it helps to have all the things that can make it a functional space. When I decided to save money and cook while at work during the week, I came to The Complete Kitchen to find a microwavable porcelain bowl the first time I was here. I looked around the store for 15 minutes before asking for help. The guy who worked there helped me with the request and it was a definitely a cute bowl that I use for oatmeal in the morning and soups during lunch time at work. The second time around shopping here, I needed a reusable porcelain spoon and washable / reusable chopsticks. After looking around the store, I found them near the cashier station. At least I found what I was looking for without assistance the second time around, which was very nice. They had assorted knives and other gadgets that help with meal preparation, along with pans and other items that would make your life in the kitchen better and easier. I'd definitely love them and it's definitely worth time to check out for sure, if you're interested and in the area. The overall experience here at The Complete Kitchen here at Kahala Mall is very cool. I got what I came in here to do and can happily save money by cooking at work and not have to go out as often. Buying microwavable bowl and reusable utensils helps me with cost cutting in the long run. The prices here are reasonable for anyone and everyone who needs cutlery, pots and pans, or anything else they need to help them in the kitchen. The service here is excellent and they are very knowledgeable in what they are selling. For the most part though, my experience here at The Complete Kitchen is great. I got what I was looking for and the prices are great. I didn't take long to find what I was looking for and the shop itself was fairly large for its size. It was cool that this shop was close to home. Definitely will return to this store if I need a knife or to replace something previously purchased. It is cool to have this store locally when you need a piece of cutlery or something for your kitchen. The Compleat Kitchen is located inside Kahala Mall. It's nearby Center Stage and Starbucks on the Whole Foods side of the mall. The physical address is 4211 Waialae Avenue, 96816. They accept major credit cards as well as cash. I don't know if they have a minimum purchase for credit cards, but its nice to ask them if they do. As far as parking goes, they have a sizable parking option for anyone and everyone to use. Best bet would be to find parking early enough and walk to the store. There is rooftop parking too, and you just take the escalators down to the ground floor. Just be warn that your car can get warm or hot after returning especially during the summer months. If you are like me, there a bunch of bus routes that services the Kahala area, 1, 1L, 2, 2L, 7, 14, 23, and 234. Choose the right one or connection that works for you. And of course, if you love Uber or Lyft, there's that option too as well. No matter how you get here, if you need supplies for your kitchen or just something else that you need for cooking, consider The Compleat Kitchen at Kahala mall for your shopping needs. They have the most complete selection anywhere on the island. 5.0 stars for the overall experience. Support local! A+

Located a few doors down from the main entrance of KAHALA Mall on the left hand side…read more This past Friday and Saturday plus next week too they have a knife sharpening event. Purchase an item of $5 and get one knife sharpened. Hubs said let's both go and have 2 knives done. I found a cute scrubbie for Doc and a new set of measuring spoons that boldly have large colorful measurement equivalents on each in the set. I looked at the trendy beverage cups and they were anywhere from $30 - $45 each. Ring up was fast as they had two cashiers on both sides of the counter. You can purchase plastic bags for 50 cents or cloth ones for 99 cents.

I never thought I'd be buying appliances from Best Buy, but in the past couple months, we've bought…read morea washer and now a dryer from them. I used to buy at Home Depot but recently, I went with a friend to buy appliances and the wait time was so long. We had to take a number and wait so long only to find limited inventory. When our washer went out, we needed a replacement and fast. Pacific Kitchen and Home -located in Best Buy, had a pretty good selection and so we bought a washer. The problem though was scheduling delivery. We had to wait over a month. Last week, we bought a dryer and the delivery wait time, although long, is not as long as before. We bought the Total Tech Support plan which was a bit pricey at $179, but it offers a longer period in which you can return an item. Normal return time is 2 weeks but with the Support plan, we had two months, which allowed us to return the washer we bought (too big) for a smaller one. The plan also has a price match which gave us additional money off since there was a Black Friday special sale on the washer we bought. I also liked that Best Buy had more low-tech options for washers and dryers. This time we bought a Maytag washer and dryer, smaller, without all the bells and whistles. And much cheaper that the electronic models.

I purchased a fridge from Pacific Kitchen a few years ago, and although we had some coordination…read moreissues with delivery at the time, I remember it being an okay experience. I came this time around for a washer/dryer combo. I had tried a couple other suppliers first, and everywhere is out of stock now I guess because of COVID. It took probably about 10 minutes to get a customer service rep's attention. Then they proceeded to try to sell us a bunch of stuff that we didn't need. By the time we had a chance to talk and made clear the models we wanted to check on, they said that they would check on it being in stock and get delivery scheduled. While waiting another 20 minutes, we decided to look up the current reviews online. Turns out it wasn't in stock, and we wasted over half an hour of our day for no reason. Based on the online reviews, it sounds like it's a good thing that we didn't work with this company.

This place is my go to for all kitchen and bath materials. Great service and easy to get a quote.read more

If you want a headache go with this company. Lunar kept giving different prices. They make the…read moreprices up. She is not competent to be handling anyone's orders as her English proficiency and understanding is lacking to be handling anyone's orders. Awful, awful experience. They scheduled my order for install and then never showed up. I cancelled my order.

We were waved into the driveway and parking area then greeted warmly by a warehouse worker when we…read moregot out of the car, told to enter the side door shortcut instead of walking all the way to the front door. He even opened the door for us. Jennifer was very helpful and explained everything we needed to know, including the requirements to install a Toto washer on an existing non-Toto toilet. She was very friendly and professional, making connections with us. They offer electrical and plumber services if needed. Showroom is small, but clean and neat. They have shower heads, a couple of gas stoves, in addition to Toto toilets and washlets. Prices are reasonable. Service to purchase our washlets was very fast.

Recently needed a replacement Toto bidet (washlet) as the one I purchased nearly 20 years ago died…read more I called T. Oki at 3;30 in the afternoon, spoke to Etsuko, explaining my situation. She asked for the details of what I previously had installed and for pictures which I immediately forwarded. Within minutes she texted what was available and a recommendation of a plumber to install. I was able to pay by credit card and made arrangements with Murakami Plumbing to pick it up and install the next day. I can't say enough how pleased I am at the service received from Etsuko and highly recommend not only her but the business itself. Quality merchandise and exceptional customer service.

Excellent professional service as well as recommendations for hard to find household hardware,…read morespecialty doors, etc.

Website says supporting Hawaii with commercial and Residential services since 1968. I called and…read moreworker was friendly, but said they don't sell or do any residential work. So...is he mistaken?? Or their website is misleading??

I have owned multiple homes over the past 40 years and INSOLID is the only company I will allow to…read moreremodel my bathrooms, kitchens and countertops. They are easily the best in Hawaii. Scott, Truston, and the crew are fantastic and very knowledgeable. They will take the time to work with you and listen to your ideas and goals to ensure the finished product exceeds expectations. Every question I had was thoroughly answered. Every time I have used INSOLID the finished product has been beautiful. I HIGHLY recommend INSOLID.

this used to be a good place with excellent the customer service ... service has gotten bad. I…read morereferred friends to Insolid....they never got a call back..by phone or email. There was a few good people, even including the owner. I like a guy named Konrad..was his name. Gotta straighten up your business....it used to be good. Excellent products.