Now it's 2024 and I'm calling in another Flooring company to fix their mistakes and here is what Trinity Tile did not do properly on my tile. Expansion joints are missing and the exterior waterproof under layer they used was incorrect. Water is sitting under the tiles and seeping out between the grout lines to escape. I also have cracked grout in other areas due to lack of expansion joints. Even more disappointed now than ever. Look elsewhere for Tile work if possible. read more

Trinity Tile Contracting - Improper exterior waterproof base layer - Flooring Near Me - Aiea, Hawaii

Trinity Tile Contracting did a great job installing my home's carpet. They removed all of the old carpet and padding, and carefully removed all of the existing thresholds and trim transition strips. Starting with the communication and work appraisal with Mr. Parris Kawaauhau, that was done with a detailed explanation, patience and understanding. The workmanship of Devin Gallano, Ayzek Silva and himself was top notch. They reinstalled my threshold and transition strips to perfection. Upon completion, they vacuumed the carpet to ensure it was clean and free of any debris. Their hard work and attention to detail will ensure that my home's carpet will be exceptional for decades to come. The initial anticipated timeline was that the work would take upwards to a full half day, although they completed it all in just about three hours time. Throughout the job, Mr. Kawaauhau presented options for us, as to the different considerations towards the installation and how it may affect the aesthetics of the finished product. If I ever need any further carpet or flooring installation work to be done, I'll hire them again. read more

Trinity Tile Contracting - Flooring Near Me - Aiea, Hawaii

I had Jason, Loyd and their team tile our lanai recently. They did a great job. The work was clean, detailed and most importantly without asking they laid down protection board over my entire entry stairs and carpet! I highly recommend them! Thank you! read more

Update: 1/21/2015 On Monday morning, a 4-man crew came to pull out our existing wood flooring. It didn't take them very long because our kitchen area is only slightly over 100 sq ft. By the afternoon, only Michael and Keola stayed to mud the area, install the rigid backing (because we have wood foundation) and lay out the tile configuration. Then, on Tuesday, both Michael and Keola mud, set the tiles and made the necessary tile cuts to fit into the configuration. This was an all-day affair! Their foreman, Rudy, stopped by several times to check on their work, consistently asked for our input regarding the layout, baseboards and finishes and assured us that they are open to fielding any concerns that we might have. Michael demonstrated the hardness of the tile that we had selected because we were concerned about the upcoming delivery and installation of our new range and refrigerator/freezer. The tile is an Italian porcelain that has an etched texture on it. Michael took his matte knife and firmly scraped it across the surface when sparks flew and the tip of his blade melted from the friction. The tile was unmarred! In fact, the tile is so hard that when they were cutting some tiles, the blade of their portable lathe sort of bent so Rudy took some tiles back to their shop to cut with a more powerful machine. I gotta give it up to both young men who tirelessly worked on their knees and bent their backs! Yow, makes my old body ache just thinking about it! On the third and final day, Michael and Keola returned to complete setting the remaining floor tiles and the baseboards. They were so exacting and the surface is smooth enough to not catch your hosiery or socks. We admired their high quality workmanship while they set about cleaning up their tools. They even wiped/mopped down our stairwell and foyer after removing their drop cloths! We're VERY happy, er, ecstatic with the fair pricing, workmanship and value that the new flooring will give to our home. read more

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Three years now and still very satisfied, also now having another tile job done too small for Trinity I have an appreciation for Trinity's attention to detail. This new tile job had many minor level and alignment issues not found with Trinity. read more

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Trinity did a fantastic job for us. We had a unique vision of how we wanted our stairs, and they delivered spot-on. It wasn't an easy job...lots of cutting...but it turned out better than we could have expected. They were also very accommodating to our specifications and exceedingly professional. I HIGHLY recommend Trinity for any tile work you need. read more

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Jason and Trinity Tile has been installing our floor tiles for the 7-Eleven's here in Hawaii since 2013. They've been consistent with their quality and workmanship. Very accommodating and willing to work within our tight schedules to get the work done and within our budget. No job is too big or too small, Jason and his crew will find a way to get the job done. read more

Outstanding service from start to finish. The price was the lowest out of three bids. Mike, the estimator, answered all our questions promptly. Kudos especially to Austin for his professionalism and expertise during installation; it really felt like we were in capable hands. The design was handled in a way to complete the job while making efficient use of our supply of tiles - much more leftover than expected. Very punctual; showed up on time everyday over the three day job. Jason, the owner, also called at the end of the job to make sure everything went ok. Thank you so much for a job well done! We would definitely use Trinity Tile again for future tiling work. read more

Trinity Tile Contracting - Flooring Near Me - Aiea, Hawaii

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Several experiences with Trinity Tile have left me uniformly impressed with their clear and honest appraisals, timeliness of performance, work site cleanliness each day inside bathroom and kitchen remodel, and their response time to any and all questions. Jason is awesome and the work crews professional. Pricing and performance could not be better. Thank you Trinity Tile! Jerry V read more

This is rare contractor who actually delivers what they agreed to. Trinity Tile exceeded expectations with attention to details at every step; sales, management and craftsmen where topshelf! Ours was not an easy renovation project. Would have been easy just to slap tile up and blame poor results on existing inferior conditions. That was the the case with Trinities craftsman, whose skillful techniques overcame poor substrate to give superior finish. read more

Trinity Tile Contracting - Great renovation! - Flooring Near Me - Aiea, Hawaii

We got so lucky when we found Jason @Trinity Tile. Our condo was flooded by a plumber in our building. All flooring had to be replaced. Trinity came out to estimate quickly and helped us select an appropriate tile. Throughout the entire process the level of professionalism and communication was outstanding. Our installation crew of Austin and Raven did a first rate job. We highly recommended Trinity Tile their work ethic is amazing. read more

We have been feverishly working to renovate locations of a well known restaurant chain in the past 2 years or so. Jason's crew has been a vital component of these renovations. With dozens of projects, there's bound to be something that isn't quit perfect and presents itself shortly after. Jason makes it a point to send someone, figure out the cause, and fix the issue(s) practically the next day. read more

Trinity did such a good job in our kitchen, we called them again for our bathroom. Damon & Ardell carefully placed our ceramic bathroom tiles so beautifully that our floor looks like the design on every piece of floor tile is flowing into the next piece. Remarkable! They carried heavy material up 15 stairs, took care in their work, finishing our job in half the expected time. Great work! read more

Met Jason of Trinity Tile Contracting because he was called in to evaluate a tile job that was done at our house that we did not like at all. From the minute I met him I felt that he knew what he was doing and was confident that he could fix the floor. Well, I was absolutely RIGHT about this company! His crew (Lloyd, Rudy, Chivas) came in and did an amazing job! I am so very happy with the new floor and I am so proud to show it off to visitors. I would recommend Trinity Tile Contracting to anyone that is looking for someone to lay tile. And, I would hire them again to do the rest of my house. read more

I was so very happy with the service provided to me by Jason and his crew. Calls were answered on time, the workers showed up on time, were respectful of our privacy and best of all did a fantastic job. I highly recommend this company!! read more

An honest review. We had Trinity tile our bathroom. I'm disappointed in the attention to detail. We hired them due to the reviews on yelp and was hoping for amazing work. Sadly we got the "B" team. It seemed like they needed to be prodded to do the work well. This is partly my fault because I wasn't able to get off work. Where they failed was all of the details which is what everyone noticed right away. I learned my lesson. People, please give more honest reviews on the actual craftsmanship. This would help more yelpers make better decisions. The workers were nice guys but from what I noticed only one guy had some experience. read more

When I discovered that one of my showers was leaking I called a couple of plumbers and tile people to sort out what was wrong. No one knew. When I called Trinity, Jason tested my shower and found definitively that the shower pan was leaking. Since all three of our showers were installed at the same time I had him check the other two, and they were also leaking. Redoing all the showers was the last thing we wanted to do, but I totally trusted Jason and decided to let him redo our main shower. It came out perfectly. His employees were all great, totally trustworthy, and conscientious about keeping things tidy. We have decided to go ahead with the other two and are happy to have Trinity do the work. Thank you Trinity! read more

We had a great experience with Trinity Tile. Mike and his crew did a good job laying tile in both bathrooms and the kitchen. I would use them again if had any other tile work that needed to be done. read more

What a relief to find Jason and his team. They really stepped up and took care of us. We are very happy with their work. And highly recommend them. Our newly tiled bathroom floor is outstanding. His employee worked diligently to get the floor done in a timely fashion, was very tidy, protecting our bedroom from dirt and really did an excellent job. It's nice to see a company that is thoughtful, prompt and professional. Thanks! read more

We are very grateful to the friendly professional staff at Trinity Tile! The work was done at a shelter for homeless families. In the Laundry room, the old tile was badly damaged by a leaking washing machine and it became a trip hazard. They removed all the old tile, sealed the floor and put a waterproof membrane under the new tile. The job they did was expertly done. They also helped to finish the tile an ADA shower and bathroom. As a special gift to our shelter, they donated the tile and the work saving our non-profit agency a huge amount of money. We couldn't be more pleased with the work! Jason and the crew did a fabulous job and I highly recommend them to anyone needing tile work done. read more