I worked with Micaela to replace the carpet in my apartment with laminate and had a fantastic experience. She was very thorough explaining all of the options to me, who has zero knowledge or experience with flooring, and even brought large floor samples over of my top picks when they came to do the estimate so I could visualize them better. The price was a little steep, but still fair. I ended up taking advantage of the ASB promotion and opting to rip out the carpet and glue myself, so I appreciated that they were willing to work with my limited budget. The installation went flawlessly and took exactly the amount of time they said it would take. The results look amazing and they cut and installed quarter rounds in even the tiniest nooks and crannies which was so impressive. I love my new floor and would 100% go back to Abbey if I ever have a new flooring project. read more

Abbey Carpet and Floor is the place to go! We came in looking for some quotes to put carpet in our living room. CJ was very knowledgeable and patient, walking us through all of the different types of carpets. He didn't try to upsell the most expensive products and gave us his honest opinion. They did an awesome job on the install. The carpet looks and feels great! Fair prices, knowledgeable staff, and professional installation in a timely manner. I would definitely recommend them! read more

We needed to replace the wall-to-wall carpet on our entire 2nd floor -- three bedrooms, four closets, and a floating staircase. We also needed a repair of a woodgrain-laminate step between our living and dining rooms. Micaela at the Abbey showroom was terrific in helping us quickly select the right materials for both and arranging for us to take advantage of a bank incentive discount. The crew did excellent work, moving and replacing furniture as needed, finishing the job in less than the scheduled two days, and leaving the place clean and tidy. The laminate repair was a challenge because the original brand is no longer available, but between the choice of replacement and the quality work to make it fit, it's basically invisible. We're delighted with our soft, attractive new carpet. read more

Abbey Carpet & Floor - Floating stairway and 2nd floor corridor. - Flooring Near Me - Honolulu, Hawaii

Boy, did we make the right decision to go with Abby Carpet and Flooring! From the day we entered the showroom to the finished project we had nothing but the best which include products to choose from, service, and guidance by the consultant there. Incidentally the consultant i would totally without a doubt recommend is Pam Wagner. She was so great to work with. She guided us through the whole process, and had great communication with us throughout the project. We ended up choosing a top on the line flooring at a great price. The installation was seamless by Jay and Derrick were excellent to deal with and absolutely the best installation with no hiccups! This is the third time I put flooring into a home that I've had and I must say this is the best of my new floors installation experiences! read more

Excellent service and value. They went above and beyond with their customer service and quality of product from ordering to the installation. Fast and efficient. We love the carpet it is so soft and nice with great padding. Would hire them again and recommend them to all friends and family. Thank you!!! read more

I very seldom do reviews, but Matt Wagner and Abbey Carpet & Floor Honolulu definitely deserve a 5-star rating! Just go straight there! You'll get a fair price, enjoy a totally transparent transaction, and get friendly, responsive service. A flooring purchase is a big investment and one most people don't make often. I truly appreciate the help I got from Matt and Abbey Carpet & Floor. The whole experience left me feeling well-educated, confident, and happy with my purchase. I found Abbey Carpet & Floor through a trusted general contractor with whom I've had the pleasure of doing many projects over the past 20 years. He told me, "I only work with good people with good values. Call Matt Wagner and see if he can help you." I texted Matt and my purchase of flooring for an entire house was easy from order to delivery. Matt answered every question I had immediately and thoroughly and when he didn't know the answer right away, he researched it with the manufacturer and got back to me quickly. When the flooring arrived, Matt worked with me to accommodate snags in my construction schedule that required storage and delivery that had not been planned. Thank you Matt and Abbey Carpet & Floor Honolulu! We wouldn't think of referring friends and family anywhere else. read more

I've used Abbey Carpet over the years for carpet, LVP, and MTC-Melamine Thermo Composite flooring. The completed jobs were always on time, and looked great. My plank flooring installations has always needed encapsulating the remnants of adhesives and tile from previous flooring and leveling. Abbey Carpets installers have always done their work very neatly and cleaned up where needed. I will continue to use them and recommend their services. read more

Abbey Carpet & Floor - Flooring Leveler Preparation - Flooring Near Me - Honolulu, Hawaii

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In 2024, I worked with Matt at Abbey Carpet & Floor to install new flooring throughout the common area of our condo in Honolulu. Matt is an excellent communicator and worked with me to accommodate our schedule and unique circumstances. He assisted in meeting our condo's design and installation requirements providing insurance and other necessary documentation. The installers were tidy and on schedule. Quentin was the lead installer and he made sure to check in with me to verify the installation was meeting my expectations. I ran into Quentin in town a few months later and he remembered me and checked to make sure everything was still OK. I received bids from companies that were willing to install new flooring for less money, but when I reviewed the bids and saw that Abbey was going to install self leveler, new base, and do the job right, then it was an easy decision to go with Abbey Carpet and Floor. There is no question I'd work with Matt, Quentin, and the Abbey Carpet & Floor team again! read more

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Truly enjoyed working with Janna, she was easy to work with right from the get go...and Derek came in a did the install did an awesome job! There is a difference between Lowe's and Abbey Carpet & Floor. The workmanship on the carpet is snug to the walls and uniform. Thank you so much Janna and Derek! Love my new floors. read more

My brother and I (front and back house) just got our flooring done by Abbey Carpet & Floor. I can't begin to tell you how happy we are with their work. The whole process from selecting the type of flooring thru the installation was awesome. Matt explained to us about all the different types of flooring available. He was very thorough, knowledgeable, and answered all of our questions. Communication with him was excellent! He kept us posted throughout the whole process which we really appreciated. We decided to go with the waterproof laminate and it was the best decision ever. The installation crew of Joe, Kaika, Atea, Ohu, Quentin, and Jay were amazing! They arrived every day with a good attitude, worked hard, and thoroughly cleaned up at the end of each day. They worked so well together and I could tell that they really take pride in what they do. Their work was exceptional and I was really impressed! We are so happy with our floors and highly recommend Abbey Carpet! They are totally awesome! Exceptional service from beginning to finish! read more

They were prompt.Scheduling was convenient,gave continuous updates on the project. I definitely would use them again. read more

Abbey Carpet & Floor - Flooring Near Me - Honolulu, Hawaii

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Another fantastic job by Matt at Abbey Carpet Already had our flooring done so we wanted to redo some carpeting Quinten and the crew did a terrific job Many thanks !! read more

We recently had the carpet installed by the team at Abbey Carpet. What a great experience! From day one our Sales Consultant, Matt Wagner, made sure that we were going to be satisfied customers. From carpet selection, scheduling and final installation, we were kept in the loop all the way. Great follow up! The installation team (Tony, Jason, Budda, and Gibin) was very professional and a pleasant group to work with. Gotta admit we had a lot of furniture moving involved, but they banged it out without any issues. read more

We had luxury vinyl planks installed in our entire home and Abbey Carpet worked with us to break it up into two manageable phases. The entire team from the project manager to the installers were very friendly, worked efficiently, and were great at communicating. We are very pleased with the outcome and highly recommend them for anyone's flooring needs. read more

I can't recommend Abbey Carpet & Floor enough! Micaela, our project manager, was outstanding--super helpful and always available for questions. The installation team Atea, Ohu, & Jay were punctual and did an amazing job on our kitchen and living room floors. They transformed our space beautifully and left everything clean. If you need new flooring, definitely go with Abbey Carpet! Thank you, Micaela! read more

Every thing went well, from the first measurement to the last installation. I am pleased with my beautiful new mini blind. Thank you Pam and Abbey Carpet. read more

110% highly recommended. From the time we set up our appointment to the final inspection, Abbey Carpet and Floor has been outstanding. Our Project Manager Micaela Wagner helped us select the LVP flooring for our foyer and 1/2 bath and added the toilet and vanity replacement since our floor was damaged from a leaking toilet with a missing wax ring. Their contractor Isamu Construction was a 5-star + company and did everything spot on. The estimator Lawrence was spot on with the material, only 1 full plank left over. We're now considering flooring some other rooms in our house and recommended them to friends and relatives who have asked. Mahalo Abbey Carpet 7& Floor! read more

We couldn't be happier!! Matt Wagner and his team were so great!! We had a lot of requests and needed to follow our protocol and orders from headquarters in Japan, but Matt was always willing to work with us every step of the way. From choosing the carpet that would work within our budget and strict timeline, to scheduling installation to actual installation-- Matt, Debora, Jaime, Mike, Cliff and the crew were a breeze to work with. I appreciated their professionalism and kindness. Abbey Carpet is a family run business and it shows in the way they treat their customers! I would not hesitate to recommend them for any of your future carpet installation needs. Thank you Abbey Carpet! Our rooms look so good with the brand new carpets! read more

I just want to thank PM Shawn for his professionalism and expertise in my carpet/padding selection; and Jay, for his overall experience and superior one-man operation of installing my carpet/padding. It was picture perfect. For their quality, price and customer first attitude, Abbey Carpet & Floor will be my pick for future installations. read more

Can't say enough good things about Abbey Carpet & Floor. From sales rep Micaela Wagner to installation crew Atea, Junior and Ikaika, professional, courteous and prompt. I really like the fact that the installers are actual employees of the company and are not subcontractors. They accommodated our scheduling by installing the flooring in 2 phases so we could move the bedroom furniture from one side of the house to the other with enough time in between so we were not rushed and stressing out. The floor on the second story of the house was creaking and groaning due to age, but the installation crew made sure the sub-flooring was screwed down securely, level and flat before proceeding with installing the luxury vinyl planks. Having Abbey Carpet & Floor doing the installation is worth every penny of what they charge, From first contact to finished floor it took about 7 weeks, and it would have been faster if we were prepared better on our end. When the time comes to do the flooring on our 1st floor, Abbey Carpet & Floor will be the first people read more

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Great service very curteous Was unable to match prices great choices Good location good quality, but price should be improved read more

Abbey Carpet and floor is the best! The service was lightening fast yet very detailed. I can't say enough good things about them. Matt helped us pick out a beautiful wood engineered floor at a very good price, and there was a promotion, which was added bonus. The installers were meticulous and did a flawless job. There was one piece of wood was cut around fridge and wrapping around the storage door, and I am still puzzled how the installer, Joe, put that piece in. They were amazing from start to finish. I highly recommend using them! read more

Abbey Carpet & Floor - One piece! - Flooring Near Me - Honolulu, Hawaii

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Love the team at Abbey, we received fabulous service! Micaela explained the process in detail and came to our home with the estimator, Lawrence and through out the project. Micaela provided a detailed estimate and schedule of how long it would take and what would happen on each day. Her professionalism and friendly and caring personality made us feel like ohana. Tony was terrific as the lead on the project, explaining what they were doing each day and the team of Atea, Jr., Ohu, Kibin, Mat, and Dom were impressive. We saw how hard they worked, did a super job in matching up the molding, laying the floor and carpet transitions and we are especially grateful for the remediation work to ensure that we don't have any moisture problems. Blessed that we found Abbey! read more

We recently finished our home remodel & chose Abbey Carpet for the flooring throughout our home. We decided to check out their showroom after hearing positive things from other friends & family. First impression was lots of parking, then a very clean showroom and friendly greeter at the door. Our salesperson Matt Wagner asked us a few basic questions on what we were looking for and then sent us to the right area to browse. No pressure or following us around which I appreciated! When we were ready to ask some questions, he was very knowledgeable and friendly. The number of choices was mind-blowing! This is our first home, so I have never shopped for carpet before. Our dog and young son steered us to a stain & water-resistant carpet called SmartStrand Forever clean by Mohawk. Lots of colors to choose from and we landed on the mushroom cap. I didn't realize that the carpet pad was just as important as the quality of the actual carpet. Matt showed us the premium memory foam & moisture barrier pad. I was able to lay down on a large piece with the carpet on top and was sold! We had the carpet installed by a very professional 4-man crew. I had just painted the whole interior of our home white & all the trim was new also. I couldn't believe there was no accidental scratches or dings anywhere. That can happen to the best of us and we were informed it could happen by Matt ahead of time. Kudos to the crew! I am bad with names, but I remember the Uncle's nickname "Buddha". What a solid crew, Abbey give these guys a bonus for Christmas! Positive attitudes go a long way with me & they were full of Aloha. BOTTOM LINE: Great experience from start to finish & follow-up from our salesperson Matt Wagner. The carpet fells so good and was installed to perfection! I will refer them to all of my family and friends. I am a roofing contractor & strive to give my customers the same experience. Well done Abbey Carpet. The finishing touch on our remodel is done and adds the look and luxury we were dreaming of. read more

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The product range and entire team at Abbey are fantastic professionals that exceed expectations, I highly recommend their services. We were debating between luxury vinyl throughout or a combination with carpet upstairs. Our townhouse is close to the marina so durable waterproof flooring is a must. Researched flooring materials at Home Depot, Lowes, Costco, builder suppliers, online and couldn't find any products that fit our needs or budget. A friend recommended Abbey and once I looked around the showroom, I knew I was at the right place. The range and styles of vinyl, hardwood, tile, carpet, molding, etc is HUGE and fits all budgets. Pam is one of the design consultants, extremely knowledgably, kind and easy to work with, hope you get to work with her she's the best! We narrowed down a few vinyl and carpet combo options for Pam and team to bring to my place for a free cost estimate. Installation was the most impressive part of the entire experience. We needed to live through the work, so Pam and team came up with a phased approach so we could stay in the unit while work commenced. We're clean freaks and planned to use our kitchen every night so was very worried we'd come home to a mess and possible damages. Not at all, Tony and team were amazing professionals who's detailed work extended to caring for our home. Was pleasantly surprised at how clean the team left the place every day including the garage where much of the work was done. And no damage to anything, not the toilets, sinks, stove or refrigerator that needed to be moved and put back. The final product speaks for itself, we couldn't be happier, feels like a new move in ready home! Thank you Pam, Tony and the entire Abbey Team! read more

Abbey Carpet & Floor - Luxury vinyl Middlebury - Flooring Near Me - Honolulu, Hawaii

Exceptional service from the time we picked our flooring to the completed installation. Workmanship was thorough and we are so pleased with the results. read more

They were in time, fast, efficient, friendly, and communicated well. They explained the flooring materials and warranties clearly at their store and there were many great options to choose from. I would use them for all my flooring needs. They leveled my floors before installation so the planks and baseboards laid perfectly flat. They did a phenomenal job with the baseboards with the tricky transitions in my old house between the drywall and the single wall construction and discussed options for me to choose. They were tidy and cleaned up after themselves and I didn't have to clean a thing. Just enjoy my brand new floors. read more

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Needed new flooring and carpet in our house and went to Abbey Carpet and Floor, we were helped by CJ and Matt both great guys to ask for! Very personable and knowledgeable about what we needed and procuring items within our budget. The process was made very easy from start to finish. Items were ready for pickup when they said. Would recommend to anyone looking for quality products and service! read more

Abbey carpet was a great team that helped us replace our floors in record time! Our sales person Micaela was knowledgeable and helpfu, our estimate Lawerance was great and our installers were professional and quick. Loved the way they cleaned up each night so we could use our home again that night during construction. read more

When we decided to replace the carpet in our home, the most difficult task was deciding what carpet retailer to choose. Not only was the quality and padding important in this decision, but we also had high expectations with customer service and pricing. After our inquiry with 3 other stores, we chose Abbey Carpet. Micaela Wagner at Abbey Carpet put our minds at ease immediately with her kindness, patience, professionalism, and knowledge of their products. She knew exactly what we were looking for, which made the process less stressful. The installation team, Quentin, JT, Jay and Kibin, were extremely professional, efficient, polite, and respectful and performed excellent work in removing the old and installing the new carpet. We are extremely pleased with the carpet and padding we chose with Micaela's expertise in helping us make our final decision. We highly recommend Abbey Carpet & Floor and Project Manager, Micaela Wagner. Mahalo Micaela and the entire Abbey team involved with our purchase!!!! read more

My wife and I met with Matt Wagner to install flooring in our home that had been damaged in a heavy rainstorm. We settled on Abbey as a one-stop solution rather than buying flooring and having to find an installer ourselves. We were NOT disappointed! An installation crew, lead by Tony, arrived and moved all the furniture out of the way. They laid down heavy duty thick paper in the areas and stairs where they would be working, plastic covering of areas to contain dust of tearing out the old flooring. Then the magic happens - the crew pours a fast setting material over the area to ensure it is precisely level. Then the flooring and baseboards, move the furniture back and we have a new floor! Thank you Matt, Jamie, Tony, Larry, Layson and Mat! read more

We just recently used Abbey Carpet to change out our flooring and carpet in our rental property. Our sales person Pam was excellent. She communicated well and followed up on things in a timely manner. She made sure to address certain things that I would have never thought about and was very flexible and understanding when last minute changes had to be made. I would highly recommend Abbey Carpet for your carpet and flooring needs! read more

Our office occupies a medium sized commercial space downtown, and the existing carpet was decades old and in serious need of a refresh. Matt and his team not only did an impeccable job with the installation of a modern carpet tile system, they were also our trusted advisor with the selection of the materials, colors, and styles; ensuring that the look and feel matched our new incoming furniture. We get a LOT of compliments on the carpet by visitors. I would highly recommend Abbey Carpet & Floor to anyone that wants the job done right, with a friendly, accommodating customer service style. read more

Abbey Carpet & Flooring installed a carpet in my apartment and they were great to work with. Matt and the two gentlemen who installed the carpet were very professional, quick and responsive. Would definitely recommend. read more

Abbey Carpet was our first stop when we shopped for new flooring options. Upon entering their showroom we were greeted and welcomed before the door closed behind us. Customer service was excellent from that moment to the finish of our project. We decided almost immediately to go with Abbey for the selection of quality flooring. CJ helped us find what we were looking for and was extremely helpful and patient with us. When the installers, Rex and Derrick, arrived (on time) they were extremely professional, courteous, and efficient. We couldn't have asked for better installers. We are beyond satisfied and will always return to Abbey for future flooring. Love to keep the business local! Thank you! read more

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I only leave reviews when I have great experiences, and Abbey Carpet & Floor was awesome. I was introduced to the company through Amano Construction, and they leveled and installed flooring in my condo. From the initial consultation, the process was never rushed, focused on service, and addressed any and all questions I had. My fiancee and I had an initial sit down with Janna, and during that first meeting, she answered every question we had while still providing a no-pressure environment. She suggested laminate flooring due to us having a dog, and made sure to explain the pros, cons, and things to consider in detail. We went over multiple samples to find the look that we loved, and she made sure to tell us about ordering and delivery times to ensure that the project remained on schedule. She even brought samples of both flooring and tile to the condo so that we could see what it would look like in the actual environment/lighting, which we really appreciated. Even when the initial plan changed (we decided to go with laminate flooring throughout the entire unit, instead of tile in the bathroom) she remained on top of everything, keeping the project on track. Once the details were finalized, the work itself went smoothly, which was very important to me as I was managing the process from another state. Everyone involved in the work was diligent and executed as instructed; I'd like to shout out Joe (lead installer) and Ikaika in particular. After the project was completed, Janna provided a virtual walk through, making sure to address things that had come up during the installation process. She was thorough, patient, and helped make everything as stress-free as possible. I'd also like to thank Matt (in sales), as well as the receptionist who initially welcomed us, and an older sales gentleman who introduced us to Janna, during our initial visit. Having no knowledge or experience in this type of work, I can wholeheartedly recommend the team at Abbey Carpet and Flooring. They have aloha, they are down to earth, and it truly seems like they enjoy what they do! read more

We purchased off white carpet that is supposed be highly resistant to stains because we have a pet. One evening during a windstorm, my husband accidentally walked onto shattered glass from a large art frame that had blown down. His foot bled like a faucet, and so we had a pool of blood and lots of blood droplets all over. I thought for certain the carpet was ruined. I sprayed it with some pet stain remover, and started scrubbing. Then I used a home steam cleaner, and voila, the carpet looks just like when it was freshly installed! Besides selling a top quality product, Abbey carpet's team is professional, efficient, and friendly.d read more

Our journey began with my other half declaring; " Honey; We're not going on vacation until the carpet gets replaced ! Instantly I felt a tightness in my lower back as my muscles screamed, Oh, Hell No ! ! After recalling an appealing Abbey Carpet and Floor TV commercial, a phone call was placed. We were invited down for a free, no obligation sales consultation. We went on down to 560 N Nimitz Hwy #106 and were warmly greeted into Flooring nirvana. If you have no idea what you are after, or your mind is already made up; Abbey Carpet and Flooring most likely can satisfy your flooring dreams. Mr CJ Mirto was a pleasant, knowledgeable an informative sales associate. After we expressed our desire for carpeted floors he showed us many different styles and colors. It did not take us very long to realize the "Magnificent- SmartStrand Forever Clean Silk Carpet" is what we wanted under our tootsies. Then, Mr. Mirto took the time to also explain the M-Smart 15/32 Pad w/Moisture Barrier padding would be recommended should our beloved puppy dog have an accident ? ( She is actually a pet owners dream in this regard) We then set up a time for Mr. Mirto along with his trusty Installation measurement specialist, to come out and get the exact measurements of our place. They came out promptly and then Mr. Mirto e-mailed me a detailed price estimate. He also went on to explain, Abbey Carpet and Floors "DO NOT" move furniture in your place. It is required that you have the rooms cleared of any an all furniture before the Installers get there. Abbey Carpet and Floors can recommend 'Movers for Hire' should you not want or cannot move the furniture yourself. Mr. Mirto then explained they had a Special going on with American Savings bank, It would save us 400.00 USD if we paid our deposit with a ASB Check or Debit Card. (Perfect, since we bank with ASB anyway) The deposit would have to be done on a certain day, also not a problem since it actually could have been done on the phone. I went down to Abbey Carpet and Floor on that day and Paid the Deposit. I was also asked if I would like to enter a drawing for a New Vacuum Cleaner. I said, sure why not. Later on that day I received a phone call saying I/We had won a SoniClean Vacuum valued at 400.00. That is a 800 dollar in the black for us day in my book. We were also more than pleased the Installation could be done in Two Phases. Phase 1 would be the LIving Room and Hall; Phase 2: The Two Bedrooms. This was done 2 weeks apart. This allowed us to move things into the area not being done, so it was Extremely Welcome. We have a Condo so not a whole lot of extra place to put your furniture, Yeah ? The Instalation went smoothly on both of the Install days and our home is all back to normal now with lovely new Capet ! We would like to thank the team at Abbey Carpet and Flooring for working with us to make our new Carpet dream a Reality ! Special thanks to CJ Mirto and Jaime Twiggs ! Don n Joyce read more

Abbey Carpet & Floor - SoniClean Vacuum - Flooring Near Me - Honolulu, Hawaii

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The team at Abbey are the best! So easy to work with from the purchasing to the installation. Matt was very helpful in thoroughly explaining the different options, down to the color selection and direction of panels in the rooms. There are so many decisions to make during a renovation and it truly helps when professionals can help make that process easier by offering their expertise. They were also gracious in accommodating schedule changes due to our on-going renovations. The installers were no nonsense and got the job done efficiently! It's a great partnership that they also participate with ASB's Buy Local program. Thank you to the owners, Debra and Roy for being such a blessing with their wonderful company. read more

What a tremendous experience. From the selection process, to the measurements, to the communication, to the installation, and finally to the final walk through. Everything went smoothly and I am extremely pleased with the results. The entire organization, from Roy and Debra, to Matt, and then to the entire installation crew of Cliff, Lako, Q, JT, Kimo, Chris, and Atea were all in sinc. The extremely competitive pricing, attention to detail and the craftmanship, especially as it relates to installation of the carpet and the wood planks and quarter round was outstanding. Awesome experience - I would definitely recommend Abbey Carpet & Fooring for all your flooring needs. Neal N read more