I hired Hawaii Water Damage Restoration to help me with water damage that happened to my apartment…read moreunit due to another unit's water main leaking. Getting a quote was easy and Marcos made scheduling the initial consultation and assessment super easy. He came to my apartment on-time and went through everything in detail. He carefully inspected all of the damage and walked me through what his thoughts were and assured me that he will document everything thoroughly so that the insurance companies will have more than enough information to accurately assess my costs. Based on the initial consultation, I thought this would easily clear $15,000, but I was pleasantly surprised when I saw that we came in under $12,000, especially for the amount of work that I was looking at. The quotes were also very detailed, breaking down each cost for the spaces I needed repaired. I was provided PDFs of these quotes for my own records and when it came time to pay, I was able to pay in parts when each part of the job began. Marcos and his team were also very patient with my work and travel schedules, always coordinating with me to make sure things were done not only in a timely manner, but in proper sequence and done thoroughly. Throughout the whole process, Marcos was kind, knowledgable, communicative, professional, and understanding. I was originally afraid that there was extensive damage to my unit because of how everything appeared on the outside, especially because of water in my circuit breaker. But Kory, the guy who was in charge of making sure all the moisture and mold was taken care of, not only gave me a very clear and easy to understand explanation of all the damage, but he actually was able to show me that the damage to my wall was significantly less worse than what we thought. I expected to lose my cabinets but thanks to Kory, I was able to keep them! He also made sure that a thorough job was done to dry out my apartment so the insurance company would see that we did things exactly by the book and that the water mitigation was thorough. He was incredibly nice, professional, and trustworthy. After Kory, Francisco their drywall specialist came in and did a quick and thorough job of repairing and replacing the drywall that did receive damage. Scheduling time with them was easy thanks to Marcos and Francisco arrived in a timely manner, once again making it easy for me on my tough work schedule. I received drywall work that was even better than what I originally had which was great. Francisco was efficient, professional, and did a excellent job. Finally, Leo, the flooring guy came in with another employee and did an incredible job with my flooring. Marcos provided resources to help me choose new flooring, which was done at H&C Flooring in Kalihi. Sophia was very helpful in recommending good colors and material. Once that was done, Leo did an excellent job communicating all of his work and showing me what was done and what still needed to be done. A big thank you to him as well for putting up with the amount of stuff that I had in the apartment still and moving it all around to do the flooring. He even came in on a Sunday to make good progress on finishing the flooring! Leo was incredibly thorough, professional, kind, and I really appreciated his work. Overall, my experience with Hawaii Water Damage Restorartion was excellent. Marcos, Kory, Francisco, Leo and the rest of the team were great to work with and incredibly professional. I truly appreciated their attention to detail, patience with my situation, and really making sure that I had what I needed for insurance purposes. My apartment feels whole again and they made this whole process incredibly easy for me. I would recommend them for your remediation and restoration needs! Mahalos to you all for your great work!

Amazing work, dedicated professionals, easy to communicate with and most of all great service,…read morewould highly recommend doing business with them

I've known Leilani when she was at complete custom flooring, and I heard she's at urgent Island…read morerestoration now. I contacted her as my rental unit needed new carpets. As expected, she gave me multiple options and great advice. She knew I was trying to balance between quality and budget for rental unit. Needless to say, I have beautiful new carpets in my rental unit and the tenants love it. Thank you, Leilani and urgent Island restoration!

We needed to patch a hole in our ceiling and remove asbestos. UIR was thorough and worked with our…read moreinsurance to get the job done right. They were compliant with all building codes and used a double barrier to prevent contamination. The work was done well and timely but project management and communication could have been better.

We used Premier Restoration Hawaii to do a Mitigation and Restoration project for our house. The…read moreMitigation was just completed June 23, 2026. Thank you Jahren for your professionalism and awesome work. You did a great job! Frank and Patricia

On June 8, 2026 I started installation of new flooring with Abbey Carpet and Floor in my hallways…read moreand 2 bathrooms. Upon removing the guest bathroom toilet, the plumber found water leaking from the toilet wax ring. Upon removing the old paradigm flooring, installers found old flooring to be wet underneath and moisture leading down the hallway. Matt Wagner of Abbey Carpet was notified as all work stopped due to possibility of mold and mildew. Matt immediately called Premier Restoration Hawaii and Ryker Hyde came within hours. Ryker checked the complete area in the bathroom and hallway with his moisture reader and infrared imaging function and found no visible moisture or signs of mold or mildew and floor installation was able to continue 2 days later. Whew!!! Ryker advised spaying a preventative microbial application around the toilet wax ring as a precautionary measure before new flooring is installed. Ryker was so professional and thorough in checking and explaining everything to me, a senior who knows very little about plumbing. Ryker was so caring and helpful and did not charge anything for his inspection and work that day. Wonderful!!! I highly recommend Premier Restoration Hawaii and Ryker Hyde to anyone who faces a type of restoration problems. They are wonderful!!!

Lydio and his team are fantastic! My honey and I are purchasing and slowly restoring my…read moregrandparents' home, and asbestos removal was one of our priorities. We were able to obtain a quote, schedule and have the process done on a 4 bedroom house within 2 weeks. They were thorough and explained the entire setup/breakdown process, and were super accommodating to our busy schedules when setting up times to meet up/review the work. Would absolutely hire again to do assessment and clean out work!

Friendly, answered all my questions, worked fast, and great price (best of 3 quotes). Thank you!read more

I've been a property manager on O'ahu for years and have partnered with many restoration companies,…read morebut Elite Restoration stands out above the rest. They've handled more than one restoration for my portfolio, and each time they've made the process easy and stress‑free. Working with Darla has been such a blessing -- she communicates quickly, follows up without being asked, and always takes the time to walk me through what's happening. They get the job done without delays or excuses, and her patience and professionalism make her my go‑to every time.

Very very courteous, friendly, and informative. Excellent follow up, and very detail oriented. Its…read morenice to know there are professionals who care about the needs of their customers instead of just seeing how much money they can get by making you think you need something you don't need. I would recommend this company to anyone. God bless you and have a wonderful day. Thank you Darla for your prompt courteous follow up.

Amazing customer service, professional care and outstanding heart for the customer. Nestor and his…read moreteam did and excellent job taking care of our place. Highly recommend you give Nestor a call to address your concern. Honest, realizable service. I can't say enough about them! You will not be disappointed. Thanks again Nestor!

If you're reading this because you're undergoing water and /or mold damage, I feel for you. Having…read morenever experienced a disruption of this nature, I barely knew where to begin. Thankfully, there's Yelp where I'm grateful to have found Nestor Flores of AdvantaClean dba NDC Water Extraction LLC. Nestor was quick to respond to my inquiry and to schedule a free, no obligation field inspection followed by a prompt and extremely fair written estimate. Upon meeting with him, I was immediately put to ease by his integrity of character and strength of conviction to honesty. These are among some of the intangible qualities in another person that I greatly appreciate. As a previous employee of an extraction company, for over 16 years, Nestor worked his way up from the bottom to learn and to develop a broad range of understanding involving every aspect of this industry and beyond. With his wealth of hands-on experience and personal commitment to the highest of standards, in 2020, Nestor started his own business through the AdvantaClean franchise. It's only with the dedication and help of caring individuals like Nestor, we're able to breathe a sigh of relief today as we ready ourselves for reconstruction. Although I personally understand how difficult and unsettling this type of situation can be, when things return to normal for you, please take a moment to share a review? Nestor deserves a world of credit and gratitude for his wonderful heart for helping others. Thank you so much, Nestor and Christian.

Careless Work After Asbestos Removal -- Damaged My Renovated Home…read more I hired this company for asbestos removal. The ceiling removal and painting were done well, but everything else was handled with no care at all. My home was fully renovated before the project, and now I'm left with damages everywhere. The walls near the ceiling were scratched, and they tried to cover it up with paint that's a different shade of white, which made it even more noticeable. My door is chipped, and they stapled into my wood floors without removing the staples. The bathtub coating is peeling and chipped in multiple spots (see photos). It was in perfect condition before, so it's clear they didn't protect the area during the work. I've already spent 6 hours just touching up the walls, and I still haven't even started fixing the bathtub damage. For a company dealing with something as sensitive as asbestos, I expected professionalism and care -- instead, I'm left with frustration and extra work. I would only recommend this company if you don't care about anything else except the one thing you hired them for. Otherwise, be prepared to spend your own time fixing the mess they leave behind.

I would recommended anyone who is looking for help with an old popcorn ceiling to call KR Services…read more Working with Kapili was great! We needed to have our popcorn ceiling at our condo tested for asbestos and they made it so easy. Kapili is professional, prompt, and great at getting back to you. He even had our results back to us that same day!

As many of us were totally caught off guard during the recent Kona Low storm here in Hawaii we were…read moreawakened at 2:30 a.m. with water on the floor of our third level. How could that be? (PLEASE CONTINUE TO READ entire article) The lateral force of the wind and rain drove the water under our 3rd level deck and into the master bedroom. The volume was so great it leaked to the kitchen below. My daughter and I hauled every bucket we could find and placed them wherever water was dropping. My son who is a construction contractor in Seattle saw our videos and said, "Mom, get a sharp object and start poking holes in the ceiling of the kitchen ceiling to relieve the pressure or whole thing could drop down on you." We did it and unbelievable amounts of water fell into those buckets. After two hours I went online and looked up "Water Intrusion". Rescue One popped up along with others but we chose to call them. Their answering service took our call and gave us an arrival time for their employees. Approx. a four hour wait. We carried on until Paul and his assistant showed up we looked like two wet rats from a Halloween Party. They stepped in and started arresting the source which meant going on the roof. They were in and out for three days. They brought in some kind of 'sucking machines' which pulled the latent water between floors into containers which dumped that water outside. Kudos to Paul, his assistants and Rescue One Restoration. They are the real deal guys! Eventually repairs were completed which involved electrical outages with dishwasher, stove and light fixtures. Insurance covered most but not all. Kathryn Meyer and daughter

Excellent and timely service - would definitely use them again! Paul was very responsive and…read moreassisted us in our time of need. Mahalo!