Journeys at the Tempe Market Place nailed it! All the team had so much hustle and even though they…read morewere slammed with the "back to school" crowds making their way to the store's awesome summer sales, what really mattered most to me wasn't the sale, the selection or even the hustle- it was the treatment of the staff. This was my first time purchasing from the store and Vanessa greeted us at the door then patiently helped us find the best options and perfect fit ( x3...too much good stuff to only buy 1 pair). Vanessa took her time with our special needs son and made him feel welcome and comfortable. ...Like the Terminator... I'll be back!

I was so excited when I saw they had black and red checkered slip on Vans. The associate was super…read morenice and fun to talk to.

I was told how great this store is by a consumer of mine, so we decided to give it a try!…read more We were greeted right when we walked in, told if we needed anything to come get checked in. I went in knowing exactly what I wanted, they are a birthday gift and I already have this pair for myself! So I grabbed the Hoka shoes I wanted took them up to him and got my name put in the little tablet with the shoes and size I wanted. My husband found a pair he wanted to try on so he got all checked in and then we waited.. and waited and waited. As employees kept coming in and out of the back room just looking out the door with tables in hand and did nothing! The other employees were helping other customers. they have a lot going on there with treadmills to try running with the shoes, they have some other stuff that helps to show how you stand and what kind of support you need. Looking around it seemed like a complete cash grab! Good for them for selling the illusion! So we waited about 30 min before one of the guys was like I'll take care of you guys soon! My husband asked for 3 different pairs of running shoes, he brought out one that was correct the others he said they didn't have the right color but here are these ones! As he tried on his shoes, I let the young man know I just needed the ones I picked out and I wanted to buy them no need to try them on! I feel at that moment he knew there was no up sale for me and he was kind of short after that! So my husband picked the ones he wanted, we went up to pay and he hit us with the VIP package $20 dollars to be able to try the shoes for 90 days and if we didn't like them we could return them! We declined the offer, he kept trying to the point where the other gentleman stepped in a little more FIRM TONED and said " if you do not do the VIP package you will not be able to retain your shoes if put on outside the store, they need to be on brand new shape not worn at all." We said that's ok thank you we understand. They still tried putting us in the system and said it's in case we forgot the receipt if we wanted to return then we wouldn't be able to! It's like you all just told us we weren't going to be able to anyway. No thanks! About$400 dollars later we say thank you and they said Nothing! No GOOD BYE NO THANKS FOR SHOPPING HERE.. nothing We were nonexistent when we didn't take the bait! If I didn't need to head out of town I would have waited on the gift and gone else where. They are not worth the time! I know the shoes we bought were worth it, just wish we spent that money at a facility that would have valued our business and time. We will NEVER BE BACK!!

Stopped by Road Runner Sports to pick up race bibs. There was ample parking. The store had cute…read morerunning gear. I was going to also get my foot analyzed and new shoes, but I wasn't greeted by anyone working there. Maybe they were short staff. It would have been nice to have a greeter or someone at the counter to answer questions. I will try again some other time.

Nice employees, very helpful. The prices were pretty reasonable and they had a wide selection. Yes,…read morethey do have men's shoes which may not be evident upon looking into the store. They had lots of nice padded benches to sit and try on shoes :) They carry all of the major shoe brands. Overall, I would definitely go shoe hunting here again.

I went into the store knowing exactly the kind of shoes I wanted. One pair was available, but the…read moreother one was only available on clearance at a store in Virginia. Not only did Janessa (the store manager) and her associate (I can't remember her name, but her ID # is 100933) make sure that they got the Virginia store to send them to their store at no additional cost to me, it arrived in less than a week and they still honored the BOGO half off price for that pair. Other than the price and selection, their great customer service is why I always go to Rack Room for shoes before going anywhere else.

Those who are a bit dubious about buying shoes on line should always check with outlet stores…read morebefore electing to buy online. Moreover, I think ASICs have a great team to advise you on your foot needs and can provide the science to help you choose the correct shoes. Therefore this ASIC outlet scores a huge plus over most of the competitors. Plus aI think ASIC seems to have one of the best design teams for most sports activities shoes.

It's absolutely unfortunate about their return policy. How will I know a shoe is right for me…read moreunless they are gently worn. It's also even more unfortunate that the employees who work for asics seem to know nothing about these shoes to give any advice about shoes STRETCHING out over a very short amount of time. Now I'm out 150 dollars and nothing can be done about that. I wish there was more selection for me to purchase through the actual store instead of the online option because they are totally separate.

Good little store for funky footwear…read more Crocs are a go-to for kids-- quick on/off, easy to clean, fun styles and options to let them express themselves, and moderately priced for fast-growing keiki. Staff is young, but helpful when asked. And the occasional sales are good. A-Okay

4 stars for shoes. I love them so much. Light weight and amazing. But the service I received at…read morethis location was awful. I am disabled and never have been stared at so bad and felt like they were watching me as if I was going to shop lift. Hopefully next time I go in they no longer work there. My friends and I were never greeted nor were we thanked. Bunch of young rude kids.

I love this brand. I know it's not a top choice for some people, but I gotta say Puma has come up…read morein the last couple of years! Their style, fit, and pricing have me hooked and coming back for more! All of my Puma kicks are comfortable AF and I often find myself choosing them over my many other brands. I love the slip on styles, too, because I hate dealing with laces! If you ever see me with laces on, you'll notice 9 times out of 10 l, I have to wear them a certain way, lol. This Puma store is located at the Phoenix Premium Outlets in Chandler, AZ. They offer a military discount on top of sale prices, so you get a phenomenal deal on the merch! I love how the store is nicely laid out and clean. The employees are friendly and they offer a nice selection of apparel, shoes and accessories for the whole family. Check it out, pick up some cool swag, and save a bundle. Who doesn't love that?! ;)

I periodically make it to this store to find some good deals and decent looking shoes. Their…read morequality seems to continue to hold true over the years. I was greeted when walking in and even had folks check on me if I needed any help. But I wish they get more styles and colors with their shoe designs.

Great experience, Alden helped us out with finding exactly what we need. Great selection of clothes…read moreand awesome pricing on the sales!

My wife took our granddaughter, (16) to this store to shop for a clothes for several functions and…read moreparties we're attending while she's here visiting. Sadly, another woke business, possessing no shred of grace or decency for women. They allow grown men to parade in and through the dressing area. This place lost over $500 due to their stupidly. Go woke go broke!!

I was excited when I saw another shoe store in Fiesta Mall, but was quickly disappointed when I…read morefound an array of cheap-looking stripper shoes. I've popped in a few times since the store opened and I haven't been able to find something I like so I given up. The store is dead to me. The prices aren't high, but the shoes just look cheaply made and you won't find a lot of the bigger brand names. It's a big disappointment for all the shoe lovers out there and this store is anything but SHOELICIOUS.

I visited the store on 07-09-2009 around 5:40pm on my way home from work. The teenager working at…read morethe store was on the phone from the time I walked in until the time I checked out (she did put the phone down to process the transaction). However, she did bag the wrong shoes. I did not discover this until I had tried to piece together an outfit with the shoes. I returned 20 minutes later (this I know because the manager she called on the phone seemed to find this factor very important), to inform her that I wanted to return the shoes. I was quickly informed that they don't allow returns and that it was stated on my receipt. The catch, she didn't tell me this before I purchased the shoes, nor is it stated anywhere in the store. She also put the receipt in the bag and did not hand it to me. However, this part is of little importance since once the transaction takes place it is too late to decide if not being able to return a shoe is important or not. I know many people who purchase shoes and then the outfit, so sometimes the shoes...or the outfit, has to be returned when they don't work together. So a policy of no returns... not really great for the consumer! I can understand if I had worn the shoes, but they were of a size that would not fit someone that is 5'10"! The manager didn't care either. The manager told the girl working to tell me to leave or mall security would be called...I had stated I wouldn't leave until I was refunded my money, but in no way caused a scene or acted inappropriately. Mall security did show and told me I had to leave without even asking me what was taking place. As a consumer I felt as if I had no options or rights to protect me and I was embarrassed that mall security was asking me to leave! To make matters worse the clerk and the security person laughed at me. It is silly, but it is about the principal of the situation not about the price of the shoe. The service and the response show a total lack of regard for what could have been a customer for a long time (I like shoes)! I too own my own business as well as work in an industry that finds the need for customer service to be top notch. It is my belief that by providing second mile service consumers will be life long advocates for a business. I frown heavily on such practices as the ones demonstrated above and hope that this is not commonplace within this organization.