Wonderful experience with kind and attentive staff!…read more Late day on a weekday, I needed to fax and scan documents and the employees I encountered were incredibly helpful and positive throughout the entire process.

Little but mighty! I have visited the shop many times over…read morethe years and I have always been impressed with their services. Time is money and they saved me money when they saved me from making trips to the post office and the store when I needed to ship packages, or to copy keys and they even offer notary services at a reasonable price. They are friendly and helpful. I'm so happy to have them in my neighborhood. By the way they also have greeting cards and even nice stationary!!! I am a VERY happy customer.

I always go to this postal annex, because I like their customer service. Pedro and Victor were very…read morenice and helpful. I asked in them if I can a buy a box so I can send my package, they were both very helpful . They got everything done quickly and I was very pleased with the service they provided . I highly recommend this one for anyone .

Pankaj and Victor assisted my husband and I in mailing out our packages overseas. You can tell…read morePankaj has a really good relationship with his patrons and you can see that in how he knows people by name and provides speedy, accurate and professional service. The store is a bit small, but offers a wide variety of services to include a notary. There are cute little last minute gifts available all over the shop and cards, too!

Notary services and was fast and cheap. Helped as soon as we entered . Only needed one signature…read morenotarized

Great customer service and never busy when needing to take care of packages and employees are nice!read more

I had been calling but no answer Okay so I came and young…read moreguy was all lone here he stated. I ask for some Avery stickers He didn't seem to know what I talking about But he did say Try Ralph's market I said really Yes they do have some stuff there This annex was empty And did I buy a few cards from for the card section It's under new ownership he said And his coworker didn't show up he was all alone

horrible customer service. the owners are from india and have no idea what proper customer service…read moreis. do not go here. everything is over priced.

I've been renting a pmb here for about 3 years now The…read morepersonnel is always really nice and always have a great attitude!! Don't have any complaints what so ever about them

Natalie, the manager at Savon Storage Chula Vista, is absolutely a bright star. She is beyond…read morehelpful in that she's super friendly, competent, communicates well, remembers everyones box numbers (!) and even helps carry out packages(!!). I really appreciate her great customer service and the office is always clean and pleasant. Delaine Hackney

The service when I came in the morning was just welcoming the ladies (Nhia & Vanessa) are sweet and…read morevery attentive. Fast service my New UPS Store now.. Came in for amazon returns/drop offs was in & out... We need more employees like them

They lost my package. Offered no help. Staff is undertrained. Offered no help or guidance…read more They just don't care. Stay away from this place. They are not efficient. Go somewhere else. Maybe even FED EX

Erick is absolutely amazing. He did a great job helping me send a package and was great at…read moreexplaining pricing and different options. Honestly, every time I come to this UPS. It's Great Service. Sometimes the lines a little bit long but I don't mind waiting because of the excellent attention to detail..

So usually at the UPS store, there is always a line out the door literally out the door. Today was…read moreno different when I finally got to the front. Erika was very nice and helpful. She answered all of my questions and helped me ship out some Doc Martens that were too big for me. They were obviously slammed, but she took the time to really listen to my questions and help me out. Thank you so much guys !

honestly, I don't mind the long lines and waits because this store can get pretty crowded. But what…read moreI will comment on is the friendly customer service this location provides. I believe the person's name is Ben but in the short interaction that I go, he seems to be going above and beyond for customers and provides a welcoming experience to those who wait in long lines. (Thanks for putting up with my returns Ben! Your help doesnt go unnoticed!) I would advise that waits are a bit long in this location since the location itself is fairly small but it's a friendly neighborhood UPS store so i don't Mind driving 5 minutes away and wait rather than drive 15-20 minutes to a farther location. Giving credit to 5 stars where it's due because I can tell this team works very diligently with a busy crowd.

The one star reviews are true. Just stop by yourself and you'll see the staff is usually rude and…read moreunwilling to help. They look over worked and low energy. To make things worst, they only have 1 self serve kiosk for Amazon returns and GOOD LUCK if the printer works to print the label. The thing is, you know this UPS store is making a ton of money because of all the traffic and business they get, but it looks like the owners are unwilling to invest back into the business. It's filthy and cluttered. Stop by and you'll see why this location gets so many 1 stars.

Super professional & efficient staff. This place seems like a well run machine. Customers line up…read moreand the staff simply takes care of each person's needs with their full attention before moving onto the next customer. They don't rush & in being so conscientious everything seems to go smoother & faster in the long run.

Stopped by last minute for a quick notary service and the only staff that day was very…read moreaccommodating. He didn't rush me at all while I was figuring out my documents until I was ready. At the end, I needed a pen to bring with me and he just happily gave me one since they don't sell individual pens. Such a nice guy!

I have used this locally owned business for years. They are friendly, fast, polite and efficient…read more And they are my go to for ; 1. Notary 2. Shipping I have ALWAYS experienced great service. They are tucked into a small space off Washington Street in Mission Hills, CA. Perfect little business to shop locally.

If you're looking for a business mailbox, I caution you against Mail Station!…read more I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option.