The Burger is really nice, I especially liked the added mushroom to complement it. But I stand by my earlier opinion that it's pricey and I would hesitate to buy other items because of the price and portions being unfair. Getting the burger alone is very good though. read more

Shake Hands with Shake Shack!! Always a solid choice whenever I'm over in this part of the neighborhood and the cravings for a great burger start to hit me. Just one mention of this place will get my mouth watering uncontrollably like Pavlov's Dog, Lol. And for good reason too because everything over here is so freakin crave worthy. I think what sets them apart from some others is that they serve 100% all natural Angus Beef which is always free from hormones and antibiotics which is totally noticeable in each and every tremendously tasty bite. Now for me I usually go with the Smoke Shack Cheese Burger and I even threw in a picture right before devouring mine. It came loaded with Smoky Crispy Bacon, Spicy Cherry Peppers, Lettuce, Tomatoes, tons of Onions, Pickles, and that patented one of a kind Secret Sauce. I'd like to believe there's a "Burger Heaven" because trust me, for a brief moment in time I was there. !! YUMMMMMMERS !! Wait, I haven't even told you about their incredibly delicious Crinkle Cut French Fries or Frosty Shakes yet people!!  Lol, in case you couldn't already tell YEAH, I'm a Big Fan!! Come And Get Your Munch On!! read more

Shake Shack Wayne - Shake Shack's Crispy Crinkle Cut French Fries!! YUMMMMMMERS !! - Fast Food Near Me - Wayne, New Jersey

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Food was warm and came out quickly! The service was amazing as always The Mac and cheese was good too!

Great burgers and fries ! Good service ! Plenty of parking . Nice rustic ambiance . Good selection of drinks .

Disappointed that my black truffle parmesan fries didn't come with the black truffle sauce. I should have checked before I left but was in a rush to get back to the office...so bummed that I didn't actually get to try the black truffle. Shake Shack is Shake Shack, you either like the food for its price or you don't. I think it's good and worth it every once in a while but these are calorie bombs. Food wise, 4.5 stars but not getting my black truffle sauce means a ding to your rating. read more

Shake Shack is consistent! Their burgers are juicy and toppings are fresh! Fries are crisp to perfection! The staff here is pretty cool and they move quickly even with long lines! Nice outdoor seating for sunny days or cool evenings! read more

Shake Shack Wayne - Classic Burger - Fast Food Near Me - Wayne, New Jersey

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There was no way I was going to get a photo in when the food came so here we are. We stopped here for a late lunch on a Saturday. Ordered a double shack burger, one truffle burger, 2 orders if crinkle fries and milkshakes (strawberry & vanilla). The food was ready very quickly - we ordered on the app and then picked it up. Food was ready within 10 minutes. read more

Just came in after an early matinee at AMC and I have to say this might be the better of the burger food chains out there certainly better than Smash Burger ! Servers here are very attentive and friendly. Been here twice and have been very happy , the hotdogs are good too and I normally prefer boiled dogs over grilled but these have a nice taste and texture read more

Ordered on App and got a nice discount. Food was ready when Got there. Food was decent but a little pricy. Staff were friendly and I would try the place again. read more

Visited this location today with my sisters for lunch. Using the tablets to order takes a bit of getting use to, but it definitely helped the line move faster. Our food was prepared quickly and served hot. I'm not a huge fan of the crinkle cut fries, but the cheese sauce they use is really good. The burgers were also really good. The biggest challenge with this location is the parking. read more

Shake Shack Wayne - Loaded fries with bacon and cheese Cheeseburger Strawberry Lemonade - Fast Food Near Me - Wayne, New Jersey

The food at Shake shake it's always good! But the service at this shake shack it's IMPECCABLE!! Our Cashier Courtney was awesome. So attentive , nice and professional! Make this lady the manager, what a pleasant experience !!! She check on every single table while we were eating. read more

Shake Shack Wayne - the receipt for the shake shack - Fast Food Near Me - Wayne, New Jersey

The staff is taking care of all needed precautions in covid. They have curbside and easy to order on the app and be in queue. read more

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Good stuff, everything you would expect from a burger place that is called shake shack read more

Shake Shack Wayne - Hamburger wrapped in lettuce - Fast Food Near Me - Wayne, New Jersey

I like Shake Shack in general, but I have to say I like this particular Shake Shack too. It has a very modern look and being part of the larger Willowbrook mall area, there is plenty of space to park. Interestingly, the fact that this Shake Shack is so modern, it hurts it a bit. You order on touch screen computers which is neat, but I'm still a bit old school with being able to read a menu while I wait to see what is available, instead of waiting to swipe through menus to see what I want. To be fair, I was able to ask the counter staff a little about the offerings, and they were all nice about it.The restaurant is clean and sizeable but for the area, it can fill up quick given it's location. Also my shake was great, so yeah, this Shake Shack is a win. read more

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Veggie burger tastes like shit ass. Very greasy. Vegetarians beware. Just absolutley wet with grease. Mild hallucinations in the following hours after eating. As well as feeling a bit corpse like. Milkshake was tasty, accompanied with a stunning ambiance. read more

Love burgers and any type of chicken sandwich, so devises fo gibe this place a try. Really cute convenient order inside either on a computer kiosk or at the counter. I had the chicken nuggets, a black && white milkshake and some cheese fries just to kill my stomach. Ashamed to say I ate the entire thing, even the milkshake! read more

Shake Shack Wayne - cheese fries nuggets and a black && white milk shake - Fast Food Near Me - Wayne, New Jersey

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Burger meat was extremely dry and room temperature. Fries were room temperature. I ate meal on patio, well tried to. I threw it out. What a disappointment! read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

Customer service at this shake shack is like nothing you will find anywhere else. I placed a large order for my daughter's birthday party here with Julie and she had everything ready exactly the way I needed with more than enough sauces and trays for the party. Food was excellent as usual and my daughter's party went crazy when we opened the huge box of fries! Thank you for going the extra step for making my order great! read more

I am a devotee , Shackoholic ! Danny Meyer is to hamburgers what Garret's is to popcorn . There is NO comparison to his burger ! with that said .. i went to Christen the new Shake shack at Wayne , near Willowbrook mall . Having been recently to the Livingston and Paramus one , i was very disappointed on the limited seating area . Actually several customers were complaining of the same . Albeit there is lots of outside seating , but no awning or coverage if it rains . How many months out of the year can we Jerseyians truly use the outside dining space ?? Overall , shake shack is always a 5 star for me but this location get a 3 . Clearly , the planners didn't understand the power of the Shack ! read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

Employee was very nice and extremely helpful and extremely welcoming great job shake shack he should get promoted

Best shake shack ever. Patrick is incredible. I have never seen such great customer service at a fast food spot. 10000/10 for this place!!!!! Pat is the man! We need more people like him in the food industry! read more

We had placed an order for one regular fries and one cheese fries as well as two sandwiches. When we got it, they didn't give us an order of the fries and there's an eyelash in our cheese sauce??? If Shake Shack thinks this is acceptable then it's really not worth the effort to come back read more

Shake Shack Wayne - Eyelash in cheese sauce??? - Fast Food Near Me - Wayne, New Jersey

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Have only been to a few shake shacks, this one packed into a nightmare parking lot near the mall. Few tables outside and you order on a screen inside. Today had no shakes, machine broken. If you have shake in your name there better be a dude on call to fix that. Fountain soda lines were empty for two of the drinks, no ketchup cups or lids. Was busy but enough people working to get that stuff straightened out - it was 2pm so not in the middle of the rush. All that said the burger, dogs and fries were very good. read more

I was very excited to see this Shake Shack location open up earlier this year and (finally) got a chance to check it out this past weekend. All the food (burgers, fries, shakes) was delicious which is what I expect from shake shack, but this location stood out to me because of their customer service. Workers were very friendly and management went around making sure that customers were satisfied with their experience. They keep this location very clean and the tablets for ordering make sure that the lines stay short. Definitely recommend this location. read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

Hey-O! Welcome to the neighborhood Shake Shack! A welcome site to the greater willowbrook area. So many new shops have popped up around here and Shake Shack is my favorite! This location is clean and up to date. If you're been in any other Shake Shack you're immediately recognize the color scheme and quick service with delicious burgers, fries and shakes... So I won't talk about that. What I like about this location is the tablet ordering system which cut down on lines and waiting. Bussing and service is fast and even during busy times, the tables were clean. On the down side, not much seating space compared to the popularity. Overall, I am happy to see a Shake Shack in the Willowbrook area and am excited to go back! read more

June 29th, 2024, is when my life changed forever, I had been out with my long-time friends, and we decided to go have a meal. We came across a place that I would soon call my home. From the start, I felt a welcoming feeling, the kind employees who smiled at me once I walked in, the smell of their delicious food, the warmness inside with the televisions playing whatever sporting event had been happening. I had ordered on the order screen. Since it seemed much easier, I ordered a big meal. I had ordered one cheeseburger, one hotdog, one order of cheese fries, and a cookie and cream shake. My meal came quickly, and I could tell it would be a fantastic meal just by the look of it. From the burger to the shake, I enjoyed every bite and fell in love with the place. Since then, it has gotten so much better. I've taken my friends and family there, hoping they'd understand the joy their meals bring me. The first time me and my now girlfriend hung out was at a shake shack. She ended up loving it, and I plan to get her there whenever I can. Shake Shack isn't just a food establishment; it is a home. It's very welcoming and brings happiness and smiles to its customers in a burger. I plan on eating at this establishment for the rest of my life since it has changed my view on what a food establishment can be like. read more

Happy to finally have a Shake Shack in this area, I just wish it was even the slightest bit bigger! The cool thing is that you can order from kiosks or stand in line and order from a cashier. They call your name out when the food is ready, and it does take a little bit for it to come out. Since seating was limited (both inside and outside) I opted to take it to go. Shake Shack's choice of uncovered take out is interesting, but the food is tasty nonetheless. read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

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I feel Shake Shack in general falls between a 3-4 star experience. This particular restaurant has the same effect on me. First off, you self order from a kiosk and pick up the food at the counter when it's ready. I found the employees I encountered helpful and polite. My burger and fries were delicious, consistent with prior experience, but the chicken bites were just so so, I wouldn't get them again. Hence my feeling with Shake Shack; when I stick with the burger/fries I'm satisfied but when I've ventured to other menu items it's been hit and miss. This location is new, it's modestly-sized, borderline small, yet there is some outdoor seating for nicer weather. We arrived early and had no problem getting a table, but during rush time that could be an issue. I would definitely go again when I'm craving a burger and french fries, that works best for me. read more

Always clean! This will probably be my favorite Shake Shack location. Love that you can order from their screens to reduce wait time. They will text you when your order is ready. I do notice that it does take a while on service, but honestly it's worth the wait! Food is always correct and made perfect! Other locations of shake shack will always forget to put a tomato in burger.. this location never disappoints! read more

Shake Shack Wayne - Shack Stack with Cherry Peppers, Pickles and Onions - Fast Food Near Me - Wayne, New Jersey

I didn't even know shake shack was a thing outside of New York City but this place is so close to me and I'm so excited. It's a small burger spot obviously not a fancy restaurant so the inside was exactly what was anticipated. I got just a classic cheeseburger which was delicious as well as cheese fries. Exactly the greasy meal I needed on a rainy Sunday afternoon. read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

It's hard to explain how excited I am that Shake Shack opened at the Willowbrook Mall area. Another reviewer said that Shake Shack is the In-N-Out of the east coast... it's not an unsuitable comparison, but it doesn't truly capture how good Shake Shack is. While In-N-Out is astoundingly affordable and quick for the quality, Shake Shack is the TOP DOG when it comes to fast casual burgers. I mean, just look at the Shack burger ($5.59) and smokehouse burger ($7.07). They're perfect. Look at how they glisten. Look at the yellow cheese and the green lettuce... like, come on. It's like straight out of a commercial, except the product looks like what's advertised. The meat patty in the shack burger is honestly the biggest one I've ever seen from any Shake Shack, too, so that's the icing on the already excellent cake. Couldn't be happier that a location opened up here! read more

Shake Shack Wayne - Smokeshack burger ($7.07). Just the best. - Fast Food Near Me - Wayne, New Jersey

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So happy Willowbrook finally has Shake Shack! Amazing, quality burgers. They use Pat LaFrieda beef. If you've never had a burger from here before, you are truly missing out. The quality of the beef is outstanding, and you won't pay much more then you would at other fast casual restaurants. I recommend the double shack burger and cheese fries as a side. Counter service is quick, and you have the option to order using the kiosk if needed. They give you a buzzer which goes off when your order is ready. They have seasonal shakes that change every now and then on the menu. read more

Shake Shack Wayne - Counter and kiosk ordering area - Fast Food Near Me - Wayne, New Jersey

Disappointed in the set up and quality of the food. First you order and pay from a kiosk set up, then they call your name when it's ready. The food was just OK. Not worth the hype. read more

Shake Shack Wayne - Fast Food Near Me - Wayne, New Jersey

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Pricing has gotten way out of hand. It cost $98 for 4 burgers, 4 fries, and 4 shakes!!!! The burgers are small and nothing to special to write about! read more

I can't justify eating burgers very often but I definitely have trouble denying Shake Shack! Everyone I have seen has been very cautious of safety measures and their app makes it even easier to order. I owe a pant size to those delicious burgers! read more

This location really needs to get it together. My last three experiences here have been dreadful and today was the last time I'll be back. 40-50 mins for a burger and fries? Rude employees who just shrug you off and then usher you outside to stand in the cold for 50 minutes. Then when they finally bring out your food they're missing your drinks. Came in today and ordered lunch. Was waiting inside and was ushered outside to wait because of Covid stuff...makes no sense to me since people are eating inside. Food took 50 mins and when I went in to ask how much long my food was going to take the guy just shrugs and says I don't know and turns to walk away. Rude people. More than enough employees working. Crappy customer service and long wait times for "fast food". Never again unless I want to leave with a headache. read more

Too expensive can't afford to eat here. It's just a hamburger. No better than Wendy's or McDonald and a lot cheaper.

I'm giving it 5 stars for freshness made to order, the burgers were great and my aunt who is picky loved the place... I have to say she was happy that makes me happy, we will be back... The wait was worth it just be prepared to wait 15/20 min if eating in... read more

I'm still eating, and I think it's phenomenal! Please try this place if you haven't yet. And if you have, please come back so this business lives on to grill another masterpiece of a burger. read more

Jake S you still didn't tell me what was in your burger by you saying it's 100% Angus beef can still mean you use organs of the cow what cuts of meat go into your burgers be more specific 100% Angus beef can mean any part of the cow including organs read more