the food id give 3.5/5 for quality but the prices do not reflect that and neither does the service. I ordered 12 minutes ahead of time and still waited 10 minutes in the store even though it wasn't crowded. The restaurant was clean and offered a lot of seating. My biggest problem is how are these fries $7 and how does bogo cost $27 between 2 people who split fries and each get a small fountain drink. read more

Five Guys - Cheeseburger - Burgers Near Me - Wayne, New Jersey

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There are a lot of good reasons to eat at a 5 Guys. I have had their food in several towns across the USA and even in Stuttgart, Germany. They make a good, always juicy burger and easily the best freshly-made fries around. Be sure to read the menu. You have to tell the counter person what you want on your order ... cheese, catsup, mustard, onions, mushrooms... plus, you must order one or two Pattie's! Overall, it's a good burger and fries lunch with a beverage for under $15. My friend always gets a milk shape and called them good, but not the best. He's a real ice cream connoisseur... I go to these shops about once every few weeks... I'm a fan. read more

This place is overpriced but I feel that you get your money's worth (somewhat). Portions are large. Taste is good I love the burgers, fries and shake. I enjoy treating myself to this place occasionally. read more

This place is so horrible all the time . Cheeseburger was so overcooked , greasy , with char grilled burnt fragments all over it . It was so bad I opted for a cheese dog . Which they forgot about on the back of the grill . When I reminded them about it they threw it out . The soda was all carbonation taste . Even when I tried out the second machine . I walked out of the place thinking to myself, " Why did I even eat that horrible food ." I asked for a manager and they told me their was no manager . The older white guy at the register was very nice and accommodating , but he was not a manager . I have been to many five guys and this is the worst of them all . The grill is totally disgusting and never clean . I would say the only safe thing to eat in this place is the fries. Even though fries are bad for your health . The one employee on the line told me, "It is against company policy to make the burger less burnt than the way it came out." I finally convinced him to remake it and it still was the worst Five Guys burger I have ever had . I'm never going back here again . read more

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do not go. it is never staffed. i am waiting for over 5 minutes in a line with nobody in it all i was waiting for was a cashier and there were two line cooks looking at me like i was stupid read more

This is currently the best Five Guys around. The staff is friendly and chatty. They're constantly cleaning and wiping down the counters and grill in the kitchen, and they are generous with the toppings compared to other local branches. What more can you ask for? read more

Pickles were added to my burger for some reason. I didn't order pickles. They left off a number of things I DID order. Luckily I was eating in, so I could fix it. The second burger was ok But I won't be back. There's too much other good food around. read more

Ordered a regular cheese burger, they forgot to put on the patties. The bread was also stale. At least the manager didn't hesitate to offer a refund. read more

Five Guys - a sandwich with pickles and tomatoes - Burgers Near Me - Wayne, New Jersey

Just your typical Five Guys - Nothing stands out aside from the amazing cashier i had who yelled out order numbers like the person won the lottery. He loved his job and it was both hilarious and awesome. He had awesome rhymes for everyone's order number. $17 for a double cheese burger, fries, and a soda. OUCH. it was good though, can't lie. read more

I'm giving one star because the burger menu over the front counter is deceptive. This is at the 1610 Route 23 Waynechester Plaza location. The first item says Hamburger 9.69. But this turns out to be a DOUBLE Hamburger. If you look down to item 5 it says "Little Hamburger" 7,59, which you may think is for kids. But that is the Regular single burger., which is what you would expect. So the top item should say "Double Hamburger" or "Hamburgers" . It seems a cheap attempt to confuse people to up-sell the product. Shame on them. read more

Holy rip off. $8 for a small burger with nothing on it? $4.50 for small fries. Food isn't any better than other choices in the area. First time ,last time. read more

This is my favorite burger place. You chose how many burgers you get and the size. They let you chose the toppings you want and don't charge you per topping. They have some of the best fries around. They have the coke machine that lets you mix different flavors and you can also get a milkshake. They are always fast no matter how busy. The staff is always friendly and the food is consistent. Best burger, fries, and soda you can get. read more

Avoid like the plague. Standing here for over 30 minutes now waiting for an online order. Are they butchering the cow in the back? Totally unacceptable. read more

Visited this place with friends. The service was faster than most Five Guys I frequented in the past. However, there was one mistake in our order. That could happen during lunch hours. I noticed that the free peanuts are a bit saltier. It's not a cheap place but I suppose doing a lunch once in a while is OK. read more

It's an argument that's bound to happen. No, I'm not talking about the presidential election, I'm talking about who has the best burger. Yes, my friends the burger wars have begun with people taking sides over who reigns supreme. For me and my friends the competitors are the usual suspects, Habit, Smashburger, Bobby Flay and the correct answer, Five Guys. Now, in interest of full disclosure, we're not going to include the so called premium burger joints, Bareburger, Zinburger, Boomburger and others. And we're also not going to talk about strictly fast food places like Wendy's, McDonalds and Burger King. That's an entire different argument. We're only going to talk about specialty burger's and for my money there is literally nothing that comes close to Five Guys. Adding to their cred are one of the best french fries I've ever had and boxes and boxes of free peanuts in the shell available for the taking. Good fries are awesome in and of themselves but when you serve them in gargantuan portions in paper bags, OMG! I understand that their hand spun shakes are also great but I've never had them. On the flip side all of this deliciousness does come at a hefty price and we're not talking money here. The fat and sodium content of a burger and small fries alone could raise the blood pressure of a small city but every once in a while you have to do what you have to do and splurge. And I'm here to tell you that if your guilty pleasure is an awesome burger and some spectacular fries at more than reasonable prices you're not going to do much better. Yummmm. read more

First time going back to this spot since the start of the virus nightmare. Price went up Burger shrunk! Lots spent on renovations though. Keep your overpriced shrunken burgers, never goin back! read more

I asked how long my food would take the BLONDE GIRL literally rolls her eyes at me and says : I DUNNO !! I said : you don't know ? She was like : yeah I dunno . The girl I ordered with who seemed lost but was nice enough to answer me that it would take 5 to 7 minutes , that's fine . I really like 5 guys , it's my go to spot at least twice a week , DEF NOT THIS LOCATION in the future ! I'm sorry for the 1 star , but sometimes employees don't know what it's like to pay money and still be treated like you stink . Costumer service is essential for a business and this location clearly lacked . read more

Five Guys - Burgers Near Me - Wayne, New Jersey

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I've ordered from here 4 different times and every time there is an issue. My food never comes out correct or the order isn't fulfilled. Don't bother calling, no one picks up the phone. Worst location to order from. read more

The nice thing about chains is you know what to expect especially when you are traveling. When we travel we like to use yelp and help steer us to a cool place to eat. But, when we are on a long distance road trip finding something good quick and easy is not always easy unless it's a chain. There are only a few chains that we frequent when we are home and this is one of them. We can always rely on a tasty burger and fries that are done just right. I don't miss not having a drive though because I appreciate the break and getting out of the car. read more

The burgers are pretty good, but sometimes they're great, other times they're just okay. Same with the fries. The soda machines are awesome, you have a huge selection to choose from. You get a bag full of fries so, don't waste your money by ordering the large fries. Oh and free peanuts read more

I really wasn't a fan of this place when it first opened up. People ranted and raved and I gave it two tries but both times the food was disgustingly greasy (especially the fries) and the taste wasn't really all that good. However, my boyfriend is and big fan of this place and convinced me to give it another try today (now years later). The cooks really have stepped it up and the food is actually really tasty. Just beware if you have a peanut allergy because they use peanut oil and have barrels of peanuts for decoration. read more

Best burgers and fries in town! Perfect hangover cure! Great if you're looking for a quick and yummy meal. This place is always clean and the staff is always friendly. Awesome place to bring the kiddies... What kids don't like burgers, hotdogs, grilled cheese, or fries?!?! They now have milkshakes which I hear are pretty delicious! The kids love the free peanuts up for grabs and leaving messages and artwork on the cork board. read more

Five Guys - Burgers Near Me - Wayne, New Jersey

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Extremely dirty, unsanitary "restaurant". Workers stand around chatting while every single table is dirty and the floor and kitchen area are littered with debris. All the food came out and sat in a bag for 11 minutes because they forgot to make fries... room temperature soggy food for 5 times more money then tasty Wendy's up the street read more

love these burgers cant beat plus the fries are perfect

My first visit to this location however as a Five Guys veteran I expected the usual excellence and they delivered! Got two dogs all the way - certainly delicious and hit the spot. Love the way the fries fall all over the bag; feels like you're getting extra. Free drink refills is always a plus especially considering they serve my favorite gold peak iced tea. Since when have they started serving milkshakes? Not sure if that's this location only or storewide? Did not get one this time but an interesting possibility in the futue?! It's located in a strip mall so plenty of parking and tons of seating inside. great stop 4 delicious burgers and dogs!! read more

Five Guys - Menu as of 10/15 - Burgers Near Me - Wayne, New Jersey

Horrible service with this "new" crew. Don't bother. I just walked out leaving my paid order to them after waiting 25 + min. Even the complain line (yes, there was one) was nit worth waiting for. read more

There are times when you just want guaranteed consistency. Five guys is it. We don't really go to gourmet burger spots...gourmet burgers are one of the things we like to do at home. But when we want a burger, eat at home, not cook, and know we are going to be happy, we go here. A good variety of toppings and condiments. Fries are a bit oily, but we dump them in a bowl with paper towels and in a couple seconds get the access off...great fries. They keep bottles of malt vinegar on the counter (and to-go cups), first time I tried dipping fries in malt vinegar was here...great taste. I never ate in here and wouldn't at any location. The place is lit up with bright fluorescent lighting. It didn't affect my rating because I don't go here to eat in. Having a meal under fluorescent lighting is terrible. Tip: There is a salad works a couple doors down if there are folks in a party that aren't into the fast food burger. Tip: First time in go for the "little" hamburger or cheeseburger (and bacon varieties). There is plenty of a meal especially if you load it up and add fries. A regular burger is a big burger. Tip: Keep the foil wrapper on it (like you would with a gyro) if you load it up and take the foil off it will be all over the place quickly. read more

Don't come here if you plan on using a gift card. We were told that the machine doesn't work and they don't plan on fixing it. Now we have to find another 5 guys that has a working machine. Personally I think this is a scam so everyone has to pay cash. They didn't have any trouble taking the money for the card, just honoring it. Of course no manager was available. read more

Every single time they've messed up my order or put something on it I didn't want or didn't give something I did.. to the point where I told them my son was allergic to some things just so he didn't reject another burger soaked by a tomato that wasn't asked for.. i thought that way they would put more care into making it but even telling them he was allergic they still slapped a tomato on his burger again. For the fourth time. if I ask for lettuce and onion I know they are going to add tomato even if I didn't ask for it. But the fact I said somebody could be allergic and have a reaction and they STILL didn't care enough to make sure is beyond me. read more

Let me say this, I have genuinely tried to like this place. I keep feeling that I am being too harsh, so many people can't be wrong, can they? I tried Five Guys over five years ago, when I lived briefly down the street from their original Alexandria, VA location. When they came to Los Angeles, I made the effort and visited them again, only to be disappointed again. It is not that it is bad food, it is just not great food. Finally, I find myself in Wayne, NJ, and I saw Tim Zagat discussing them on the Today Show the morning prior, so I yield to the masses and try them again. Gone are the peanut shells all over the floor. This location is very clean. $5.69 for just a cheeseburger? Can you really justify that? Is it any better, no. Am I impressed, or wowed by the food? No. In fact, I asked for grilled onions and what I got was diced raw onions. I am giving up on Five Guys. For me, it is not good food. A good burger can be found at almost any diner in New Jersey, it is fresh, tasty, properly grilled. I will go to the diner and leave Five Guys for others. read more

Did you ever try to count how many fries they give you in the bag when they dumptruck all those in there? Has to be about 1000. The burgers have a lot of cool toppings and they offer peanuts too. Come here and you won't have to eat for a week after. read more

Great burgers at a great price. The good thing is you can order online and pick up later. The fries are very good too. Staff is great.

Good place. Love the drink machine that gives u over 100 choices of drinks. Finally a lot of choices. Diet and regular! Unlimited peanuts. Fantastic. Had a burger... Very good. Hot dog. It was ok Fries are definitely just so so. They made them both hamburger and hot dog with Sautee onions. Very good! read more

Have been coming here for quite sometime. The food is great, n Rdy time on orders is pretty fast. However, the new short male cashier who works there, is not friendly at AlL and comes off very rude! This is the second time I've ran into this a$sh0l3 at the register. Also completely POINTLESS to order online. Unless u want a cold soggy burger! They NWVER have both registers going. SOO it doesn't save u the gassed of the line, cause u still have to wait!!! read more

The burgers and fries were way to greasy today. Nothing beats Fuddruckers!

Love this location. Very clean. Great staff. Great food. Really like that they have those new coke machines. Many more options. Some of the best burgers I ever had. Even though it's a fast food joint, they have really high quality food. I like that they tell you where their potatoes come from. Many people may complain about the greasiness of the food... so don't come if it bothers you. That's part of going to a fast food joint. My favorite part of this place has to be the fries. They give you so many. You don't need more than one large fry for two people. I've definitely eaten a whole large by myself but on a normal day one for two people is enough. Can't say enough about how good this place is. I've had nothing but great experiences here. I've also shamelessly done homework here a couple of times. Which is great because that means they don't bother you. Lol. Highly recommend. read more

This is one of my go-to burger and fries place in NJ: 1) The burgers are large and juicy. 2) The price is reasonable. 3) The cajun fries are amazing. 4) You can choose the toppings. 5) The fountain for drinks has large selections. 6) Free peanuts read more

The service is quick. The burgers are juicy and fresh. They give you a ton of fries. Complimentary peanuts and those soda machines that have a million choices. Who could give this place a negative review? read more

The second Five Guys I've been to and its just like the first. Great burgers - I'd highly recommend the sauted onions and sauted mushrooms. Tasty fries - with large portions! They take a regular coffee cup,fill it with fries, put it in the bag with your burger and then top the whole thing off with another scoop of fries. I'm they have my favorite Iced Tea machine! read more

Will never go here again. Real winners at this location. Extremely slow and could care less about you as a customer.