Wife & I tried Shake Shack for the first time the other night ( sorry no pics).
First the good. You can order online or via an in-store kiosk as well as at the counter. We ordered via Kiosk. Very easy. The chocolate malt that I had as well as my wife's paradise mango shake were very good. We saw a lot of of kitchen cleaning taking place which is always a good sign.
The meh
It does take a long while to get your food. Steak n Shake is speedy compared to this but we expected a wait.
The not so good.
The crinkle cut fries right out of the bag were just ok. My cheeseburger as well as my wife's bacon cheeseburger were just... blah. Nothing special at all.
The employees didn't seem happy at all. Busy but a lot of scowls.
The really not god.
The total price. For the quantity & quality you get it is grossly overpriced. Makes 5 Guys ( whose burgers & fries are much better) look like a value meal. Wayyyyyy overpriced for what you get.
Long story short we'd go back for the shakes but nothing else. read more