My wife and I purchased a Speed Queen 27" Stacked Washer/Dryer in matte black from Johnson Brothers…read moreAppliances on November 5, 2025. It was scheduled for delivery to our home in La Pine on November 12, 2025. The Account Manager, Stephen Mount, met us shortly after our arrival. He was pleasant and cordial when showing us the various examples of the Speed Queen washers and dryers. He carefully explained the similarities and differences which we examined and considered. We settled on the stackable model because of our limited laundry room space. The stackable gave us additional useful space. The delivery, hookup, and demonstration took place by their delivery personnel Kyle and Axel. Both individuals were obviously experienced and very careful in both old appliance removal new appliance installation. The 4" exhaust tube was readily cut to an appropriate length and hooked up by two clamps. The 4-prong 240V electrical cord was only 6 feet long and barely reached the outlet at the bottom of the wall. However, Kyle was able to reverse the outlet plugin to make it fit. A slight recommendation on my part would be to carry both a 6-foot and 8-foot 240V cord to accommodate these instances. I'm highly impressed with both the knowledge and professionalism of their store staff and technical staff. They make purchases very easy and painless. I highly recommend Johnson Brothers for any household appliances you may need. They have a plethora of types, styles, and sizes to fit the need of every homeowner.

Hands down the worst Company I've ever worked with!! Run…read morefrom them like your hair is on fire and someone is chasing you with a can of Gas. Lie after Lie on delivery, instal...etc. Cancelled a $15,000 order today and went to BASCO. Same appliances at $1,000 cheaper and only a week lead time for delivery and installation. Met their install team while there to find out J. Bro's had also charged me for things not needed. Jim, Powell Butte

Anton was great and did a fantastic job installing my range top! There is nothing better than…read morehiring someone who is professional, communicative, and cleans up after themselves. He also went out of his way to adjust my dishwasher that was sitting crooked (for free). Without hesitation, I would recommend Bigfoot Appliances to my friends and will be calling them for other installations.

Fast and efficient resolution of my gas leak problem! The price was higher than I had hoped but…read morethey provided excellent service.

Top notch provider of servicing on in home major appliances. High Desert Appliance is all service,…read moreno sales component, so there is no conflict in mission. They are factory authorized by most, maybe all, major appliance companies so warranty work is covered. For out of warranty work their prices are fair and reasonable. The administrative management team is great for scheduling and follow up. The technicians arrive when they are supposed to and always get the job done. If you're having premium brand name appliances serviced and Technician Ken West shows up you will be particularly fortunate. Ken has been at our homes in Bend several times over the last fifteen years, including today when he once again was able to diagnose and resolve the problem all in one visit. Ken has many years of experience (he also once worked for Johnson Brother's Appliance), he knows his stuff in technical skills and he is simply the nicest guy as well.

I definitely recommend High Desert Appliance Service. Garret and his partner did a terrific job…read morefixing my built-in refrigerator/freezer and microwave. Neither had been working correctly for many months - the icemaker stopped working over a year ago! They properly diagnosed all issues on the first visit, ordered the right parts, and fixed everything on the second visit. In the 5 years I've owned my house, the refrigerator/freezer has never worked better! Much quieter, and colder! Garret and his partner were friendly, professional, and wore facemasks the entire time. I had difficulty reaching the company by phone, but they are super responsive to emails. I would definitely work with them in the future.

Was not super impressed with this Best Buy and I know Best Buy, from a customer standpoint anyway…read more I had been in here dozens of times and really only had a few of the team members really give a crap that I was shopping there. lots of standing around talking while customers wander around. A standout for me was Tristan, what an amazing guy and member of that team.

Disappointment of a lifetime. Shopping for a surround sound receiver to replace my Bose system and…read more65" TV. The salesperson I interacted with "seemed" knowledgeable but as I found out after my purchase, he either didn't know what he was talking about or he was being intentionally deceptive. It was as if he was making things up just to close a sale. I think it's a shame that Best Buy has sales people that mislead a consumer into very expensive purchases with no accountability at all. Do yourself a favor and buy anywhere else before Best Buy becomes your WORST Buy!

I had so many questions and Len took the time to answers all of them. He was really knowledgeable…read morein the painting and sanding area of the store. Never got annoyed at me or rude. Huge shout out to him!! Thank you.

Good luck setting up a delivery here. Scheduled for delivery, they missed the window, called and…read morethe rep said they would still deliver by end of day. Nothing. It was then rescheduled for two days later with zero contact or phone call from them. What a joke.

Central Oregon Appliance is going out of business. It's apparent, with their dishonest business…read morepractices and poor customer service, that their business could not be sustained. I've discouraged many potential customers from purchasing through this business over the past 2 years based on my experience. While I don't wish bad on most people, I believe the Bend community will be much better off without businesses such as Central Oregon Appliance. I'm happy to forego the settlement they owe me just for the satisfaction that they won't cause additional customers the issues I've had to deal with due to their mistakes. Good riddance Central Oregon Appliance. Hopefully they'll take their U-haul business with them so trucks aren't always impeding traffic and parking at Planet Fitness.

$150 to diagnose problem what i already knew the problem: ignite…read more Tech came by and sai it wasn't ignite, it was control board and would have to order part and would cost $450 Week go by, tech comes by again and sure enough it wasn't the control board and now it would cost $760 and another couple weeks, but if I buy a new stove range at their store the initial $150 I wasted with their wrong diagnose apply towards the new stove ... only thing is the very same stove at Lowes was half of their price .

Terrible customer service. Dealing with the manager, Michael at the Bend store is like going to one…read moreof those restaurants where the theme is the servers insult you while they grind pepper over your salad. Eventually, I had to accept a refund. Spent Christmas without a refrigerator - well done Standard TV and Appliance. Finally I just went to Home Depot. Washer, dryer, and refrigerator Will be here in a couple days. Took me like 15 minutes.

We have a rental home in Sunriver and our refrigerator went out. I phoned Standard TV to see what…read morethey might have to replace what we had. I spoke with Damon. We talked about my situation and what I needed. This was in the late afternoon. Damon said he'd check availability and scheduling and call me back. I did not receive a call. The next day I called to speak with him and they transferred me to voicemail. I left a message asking why I hadn't heard back. I asked for a call before I put out a review. I got no call back. Very disappointed with the lack of service. We'll be buying from someone else.

Thank you to Aidan! He went above and beyond. The woman at the check-out was kind and attentive,…read moretoo. She asked him to help me as I was checking out. Not only did he do that... but when I mentioned I wanted 10 more bags of soil and 5 more of mulch... and would come back for them later... he took it on himself to go and get all 15 bags in 2 deliveries and to help me load my car. He radioed for help 3 times as the soil was placed high. When most folks had gone home for the night, he made sure to get me the soil and searched for it on a couple of trips. Then he apologized it took so long. Really, it wasn't long, at all. I thanked him and he told me it wasn't even his department. He works in flooring. As I drove away, I saw him helping another family in the gardening section. Kindness abounds. Love Lowes. I continually have positive experiences with them and their team and it made my night.

With a cart full of tools, nearly 40 years old and my daughter in tow, an employee (who was…read morestanding with the assistant manager) had the audacity to call me "young lady" after I requested that someone unlock a pressure washer. This was after he was visibly annoyed that I interrupted (stood quietly to the side until they looked up) their conversation. I guess my Botox gal deserves some props, but really, haven't we moved on from the "boys club" of home improvement.... "Young lady" smh

Better Days was excellent. Responsive, professional and friendly. Will definitely hire again when…read morewe need appliance help. A+

JJ is the kind of repair person (and company) that we are all looking for. He came on time!…read moreRepaired our dishwasher after thorough evaluation. I asked him to look at our oven while there and he diagnosed quickly. Parts in a week, repaired immediately. Very nice man and knows his business! He offered several maintenance tips while chatting (like a cup of white vinegar in the dishwasher once a month with no other dishes keeps the guck from accumulating). Many years of experience. I couldn't wait to recommend him wherever I could. Thanks JJ!

We used to buy tons of furniture, household decor, appliances, and building materials from this…read morelocation. We have businesses where we second hand as much as possible with regular turnover (we do not sell the products, we use them). In the past we spent so much at this store that one time the person ringing us up commented about it. They saw something in the system (connected to our phone number) about our total spent YTD and their eyes got wide, so we explained what we do for our business and that what they could see was just for their location. What I am saying is... we have a pulse on what is a good and fair price for these sort of things. I looked at a couch not to long ago at this location. It was half off. The price was still, with the discount, over $1600. When you pay 0% for your inventory you should not be charging consignment prices. Full stop. It is a poor business choice. The idea is to turn over the inventory because more is coming while passing on a lovely savings to your customers. Not hang on to it while it collects dust because you've out priced the new items being manufactured. Know your customer base and price accordingly. We have left empty handed from this store every single visit this year (2026) because the prices have skyrocketed. For reference, we were looking for a washer and dryer...found one brand new at Lowe's cheaper than this Restore had (used no less). That is why I am writing this review. If the free inventory you receive is higher priced than the brand new inventory from the original store...well...here's your sign. So, we will likely have to drop this store from our rotation because time is precious and we cannot waste trips when we could find a better resource to take its place. That's just how it goes, I guess, but it saddens us because we like to support good causes and keep things out of the dump.

Restore is awesome! They have tons of great stuff and rock bottom prices. The store is clean and…read moreinviting and the staff are super friendly and helpful. We go there sometimes with a specific item in mind and sometimes just to browse for treasures. Well worth a stop !