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    Best Buy - Bend

    2.5 (121 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    10 months ago

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    7 months ago

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    11 months ago

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    2 years ago

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    9 months ago

    Diego was the best! Helped me price match a few items and was very welcoming. The whole process was not hard at all

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    10 months ago

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    2 years ago

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    6 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

    Brand new computer was having problems... Geek Squad took care of it. Excellent customer service! Thank you!

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    4 years ago

    Quick service and knowledged staff - helpful and efficient - appointments and walk ins for issues at geek squad

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    4 years ago

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    7 years ago

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    13 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Best Buy - Bend

    Review Highlights - Best Buy - Bend

    We purchased a Lenovo laptop at a great price and Nathanael from the Geek Squad came out to set it up.

    Mentioned in 2 reviews

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    Johnson Brothers Appliances - local appreciation

    Johnson Brothers Appliances

    3.4(86 reviews)
    3.5 mi
    $$
    Offers customized solutions
    Beat or match prices

    I recently purchased a range from Johnson Brothers Appliances. Daniel, the Director of Sales,…read moreassured me that he would assist me with any issues. However, when I called the next morning after the delivery, he was unhelpful and unpleasant! Initially, I was excited to use my new range! However, that evening, I noticed that the outside became extremely hot while baking a pizza. I called the next morning, and Eric answered the phone. He was rude and dismissed my concerns, stating that ranges are going to get hot. He transferred my call to Daniel, who argued with me, insisting that he didn't want to "play ring around the Rosie with me and ranges!" During another conversation, Daniel made it clear that this wasn't a "blouse I bought at Walmart that I wanted to return!" These responses were unacceptable! Consequently, I decided not to exchange the range and will not purchase from this unpleasant and unprofessional company again. I am disappointed with the poor customer service provided by this local appliance store. After enduring several unpleasant phone calls and writing a letter to them (which included a statement from their own service representative who inspected the range and identified a "poor design issue"), I finally received a refund. While they may be satisfactory when you make a purchase, they offer terrible customer service if you encounter any problems, even if you contact them within the 48-hour window after delivery. I cannot recommend this company!

    My wife and I purchased a Speed Queen 27" Stacked Washer/Dryer in matte black from Johnson Brothers…read moreAppliances on November 5, 2025. It was scheduled for delivery to our home in La Pine on November 12, 2025. The Account Manager, Stephen Mount, met us shortly after our arrival. He was pleasant and cordial when showing us the various examples of the Speed Queen washers and dryers. He carefully explained the similarities and differences which we examined and considered. We settled on the stackable model because of our limited laundry room space. The stackable gave us additional useful space. The delivery, hookup, and demonstration took place by their delivery personnel Kyle and Axel. Both individuals were obviously experienced and very careful in both old appliance removal new appliance installation. The 4" exhaust tube was readily cut to an appropriate length and hooked up by two clamps. The 4-prong 240V electrical cord was only 6 feet long and barely reached the outlet at the bottom of the wall. However, Kyle was able to reverse the outlet plugin to make it fit. A slight recommendation on my part would be to carry both a 6-foot and 8-foot 240V cord to accommodate these instances. I'm highly impressed with both the knowledge and professionalism of their store staff and technical staff. They make purchases very easy and painless. I highly recommend Johnson Brothers for any household appliances you may need. They have a plethora of types, styles, and sizes to fit the need of every homeowner.

    Photos
    Johnson Brothers Appliances - Sales Team

    Sales Team

    Johnson Brothers Appliances - Biggest selection

    Biggest selection

    Johnson Brothers Appliances

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7(50 reviews)
    0.4 mi
    $$

    Thank you to Aidan! He went above and beyond. The woman at the check-out was kind and attentive,…read moretoo. She asked him to help me as I was checking out. Not only did he do that... but when I mentioned I wanted 10 more bags of soil and 5 more of mulch... and would come back for them later... he took it on himself to go and get all 15 bags in 2 deliveries and to help me load my car. He radioed for help 3 times as the soil was placed high. When most folks had gone home for the night, he made sure to get me the soil and searched for it on a couple of trips. Then he apologized it took so long. Really, it wasn't long, at all. I thanked him and he told me it wasn't even his department. He works in flooring. As I drove away, I saw him helping another family in the gardening section. Kindness abounds. Love Lowes. I continually have positive experiences with them and their team and it made my night.

    With a cart full of tools, nearly 40 years old and my daughter in tow, an employee (who was…read morestanding with the assistant manager) had the audacity to call me "young lady" after I requested that someone unlock a pressure washer. This was after he was visibly annoyed that I interrupted (stood quietly to the side until they looked up) their conversation. I guess my Botox gal deserves some props, but really, haven't we moved on from the "boys club" of home improvement.... "Young lady" smh

    Photos
    Lowe's Home Improvement - Brian, you forgot you're in Bend.  Be nice!

    Brian, you forgot you're in Bend. Be nice!

    Lowe's Home Improvement - This is Brian.  Brian has anger issues and isn't nice to customers.  Don't be like Brian.

    This is Brian. Brian has anger issues and isn't nice to customers. Don't be like Brian.

    Lowe's Home Improvement

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    Habitat for Humanity ReStore - Appliances!

    Habitat for Humanity ReStore

    3.9(19 reviews)
    2.3 mi
    $

    Restore is awesome! They have tons of great stuff and rock bottom prices. The store is clean and…read moreinviting and the staff are super friendly and helpful. We go there sometimes with a specific item in mind and sometimes just to browse for treasures. Well worth a stop !

    We used to buy tons of furniture, household decor, appliances, and building materials from this…read morelocation. We have businesses where we second hand as much as possible with regular turnover (we do not sell the products, we use them). In the past we spent so much at this store that one time the person ringing us up commented about it. They saw something in the system (connected to our phone number) about our total spent YTD and their eyes got wide, so we explained what we do for our business and that what they could see was just for their location. What I am saying is... we have a pulse on what is a good and fair price for these sort of things. I looked at a couch not to long ago at this location. It was half off. The price was still, with the discount, over $1600. When you pay 0% for your inventory you should not be charging consignment prices. Full stop. It is a poor business choice. The idea is to turn over the inventory because more is coming while passing on a lovely savings to your customers. Not hang on to it while it collects dust because you've out priced the new items being manufactured. Know your customer base and price accordingly. We have left empty handed from this store every single visit this year (2026) because the prices have skyrocketed. For reference, we were looking for a washer and dryer...found one brand new at Lowe's cheaper than this Restore had (used no less). That is why I am writing this review. If the free inventory you receive is higher priced than the brand new inventory from the original store...well...here's your sign. So, we will likely have to drop this store from our rotation because time is precious and we cannot waste trips when we could find a better resource to take its place. That's just how it goes, I guess, but it saddens us because we like to support good causes and keep things out of the dump.

    Photos
    Habitat for Humanity ReStore - Doors!

    Doors!

    Habitat for Humanity ReStore - Volunteer powered!

    Volunteer powered!

    Habitat for Humanity ReStore

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    Best Buy - Bend - electronics - Updated May 2026

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