Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home,…read moreanswered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

A job well done! I'm going to start by saying, out of 4 different companies that I had requested…read morequotes from, Gonz is the only one that came back to me and fast! The job itself took just a couple days longer than I expected, but in the end it was worth the wait. The bathroom is bright and beautiful as we had imagined. Thank you!

My house is gorgeous inside and out with the window replacement by Rafael with Gonz Remodeling and…read moreWindows. The windows are beautiful, functional, and help with electricity costs. His price offered Incredible, I mean INCREDIBLE value with locally-manufactured windows. I am thrilled with the end result!

Marco came out and serviced my windows and did a great job . I was very satisfied with the workread more

The experience with Window World has been outstanding from the initial visit/consult to the…read morecompletion. The entire staff worked diligently & we were so impressed with their overall professionalism. Thank you Window World, we are so happy with our beautiful new windows.

Brennan was slow to respond but after talking to then it was clear their minimum project cost…read morewhich is $2000 from what I was told. They need to be more transparent

From the owner: Brennan Enterprises specializes in turnkey window and exterior door replacement for Texas…read morehomeowners. We offer tailored solutions for projects of all sizes, ensuring quality products, expert installation, and responsive customer care. Please note, window and door replacement services are remodeling services, we do not offer repair services or urgent services like glass replacement for windows or doors. Services Offered: Full window replacement (turnkey) Full exterior door replacement (turnkey) New window or door openings Window-to-door conversions Folding and multi-slide patio doors Services Not Offered: Glass repair or replacement Window or door repairs Installation-only services (available only for products purchased through us)

I had all the windows for my home replaced in January 2019. John, the owner is very knowledgeable…read moreand honest when discussing your job. He discussed the window options and installation procedures. His crew was very professional and completed the job in a timely manner ensuring a good aesthetic upon completion. They cleaned up and made sure I was satisfied before departing. Fast forward to May 2025. One side of one of my sliding windows seal has failed. I called and spoke to John about the failure. He ensured me that my warrenty will cover the replacement and even informed me of two different options. He's very informative and is willing to go above and beyond to satisfy his customers!! I'm so impressed with "Window City" and their business model!! It's rare to get this type of service and customer service these days!!! Thanks Window City!!!

Mr. Litsey was very kind and respectful when he came out to our place. He was not your typical…read moresalesman. Not pushy. Showed us his product and answered all of our questions. The quote we received from him was very reasonable and we are replacing 20 windows. He will be ordering them today. We will be anxiously waiting on the install. Hopefully I will be able to give an update on my review once the job is complete.

Update: June 2024- we just had 3 new interior doors installed plus 7 windows. All are beautiful &…read morewe are 100% satisfied. The Cambridge team never ceases to impress. We will def use them again for the rest of our windows! We replaced an old builder grade front door and put storm doors on all exterior doors. The front door is composite but it looks like real wood. It is really beautiful. The installations were all perfect and comprehensive. The Cambridge crew did a great job on everything: professional, great work, on time, and neat. Diana coordinated the installations and kept us well informed at all stages. One small hiccup is being resolved as I write this. They don't have a big crew so we had to be a bit flexible on scheduling, but they show up when they say they will and work hard the whole time. We will definitely use them again when we replace French doors on patio. Highly recommend this company, we are happy with everything!

I have been shopping for a great business to replace a door I had. I've consulted with business of…read moreall price ranges but I truly felt the most trust with Cambridge Doors and Windows. Diana was amazing during her explanation of some of the features and their benefits of different styles of doors. She truly listened to our needs and showed several options. Then Mike came out and evaluated where the new door would go. He was meticulous about asking what we wanted at each step, which was SO appreciated! I could tell he was very knowledgeable and he laid out what the process would look like, how long it would take, and assured me that I could reach out with any questions. Even when the team came out to do the work (which was sooner than originally expected but we were glad!), Mike stopped by to make sure we were set up right for the day. His team was very respectful of my home and us. They were quick and thorough. And lastly, the door is GORGEOUS and I'm so glad I chose Cambridge Doors and Windows. I'll definitely be calling them when I replace 2 other doors I want to change out.

I called Brian and he quickly recognized that what I needed was a service he didn't provide and…read morereferred me to someone who did! He could've tried to sell me something I didn't need but instead was honest friendly and nice. I'd hire this guy.. he didn't know me from Adam!

After paying 50% of a full home window replacement quote 3 months ago with Texas Pride the company…read moreis unresponsive. I have left a dozen voicemails and send numerous emails but can no longer get ahold of anyone. As of today, I have filed a claim with my credit card company, BBB, and the Consumer Protection Agency. I was so excited to have new windows in my 35 yr old home but instead I simply lost thousands of dollars. Save yourselves and avoid this company at all costs.

Zero stars! The worst experience ever. I called for a simple window fix and repairman said he was…read moregonna come out. He blew me off with no excuse ...THREE CONSECUTIVE TIMES. I really don't know how they're still in business.

We were very pleased with Luis and his professional installation crew. They were…read moredependable/reliable with installation schedules provided. Luis stayed involved throughout the process and was always available to answer questions. The window quality was awesome and I would highly recommend them...as we already have to neighbors and friends.

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!