Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

They replaced the broken glass in a window of my house. They were affordable and fast. I really…read moreappreciated that they did the service I needed without trying to upsell me on all new windows. Very friendly company. Easy to work with!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Needed to get a custom cut mirror for my home gym and called around to several places in the Katy…read morearea. These guys had the best pricing which included a small cutout for an outlet, safety backing tape (to keep the mirror from shattering all over the place if it breaks), and tax included. Talked to Trey and set a date for him to come measure in person and he said he'd call back the following week to set up installation date. To my surprise, I got a call the next day saying that the mirror was ready and he could swing by that day if I was available. Highly recommend these guys!

Thanks to Trey & his Crew. They installed the glass and were very professional. They took their…read moretime to get everything taken care of. I will definitely recommend The Glass Store in Katy to my neighbors!

This company feels like a scam. I paid a down payment for a glass installation, but no one ever…read morecame to install it. Every time I call, they give me the runaround and promise that someone will call me back, but no one ever does. I still have no installation, no clear answers, and no refund. I strongly recommend avoiding this company.

DO NOT USE THIS COMPANY!!'…read more My front door glass shattered and I reached out to Glass Doctor of Katy for an estimate on repairs. The tech came out a few days later, took measurements and said I would get a quote in an hour. This is when things went south. I waited 2 days before finally calling the glass doctor office and was sent my quote. Almost $800 for the replacement, which was a fair price and I put down the deposit for half of the total cost. Window was ordered and told 10 days it would be installed. 10 days goes by and nothing. Finally after 3 weeks glass arrives and guess what, it's too small. Had to wait another 2 weeks and now the glass fits, but is dirty in between the 2 panes. Tech installed the dirty glass and I haven't heard from them since. Was supposed to have new glass and reinstall He also left the frame on the inside of the house off.

horrible service. I ordered a double pane window to be fabricated a week before Christmas 2025 and…read morenow all of a sudden he's wanting me to look for other service and it's January 3rd. he told me it would be installed 4 days ago and that never happened. horrible horrible service.

Replaced broken sliding window quickly and efficiently. Called to set up time and followed up on…read moreday. Very professional and neat.

Excellent service and price!!!!! They were on time and very honest and friendly. I will be using…read morethem again.

Owner came and delivered when no one was available the item when I went to the store in person to…read morepickup the order.

This gentleman was prompt, professional and took care of our broken window. Price was reasonable as…read morewell. I would recommend him.

Kenneth Martinez custom glass provides a great service at a reasonable price. He makes the most out…read moreof bad situations and comes up with options and solutions. Currently waiting for him to do another window and some caulking when back from vacation. I am happy to have found his company as he will be my go to glass guy for all my glass needs. I have already spread the word to some of my neighbors who have noticed his work. 5 stars all day!!!

The project started off great, but a misunderstanding of how the installers and glass cutters work…read moredelayed finishing.

From the owner: Whether you're looking for swanky, hi-tech upgrades for your bathroom or are designing a more…read morecollaborative, inclusive workspace, our glaziers can craft and install custom glasswork for you. At Gatsby Glass, we offer a wide range of glassware and hardware to bring your vision to life. From Customer Shower Doors and Mirrors to glass railings, conference rooms, sidelight windows, and storefronts, Gatsby Glass delivers sophisticated interior glass solutions. Call or Message us today for your FREE Design Consultation.

Fabian was great. He was able to get the glass replaced quickly, it comes with a warranty, he…read moreexplained the whole process and used quality materials and matched my other windows perfectly. He made sure the area was clean and no broken glass was left behind. I highly recommend him.

Awesome service! Fabian and I spoke on the phone about a quote which was the best price i found…read morewith the best warranty as well. Upon discussing the job further we found out I was out of his service area after he had given me the quote. He was kind enough to make the hour drive out to get a look at the window as well as kept the same great price he had quoted me. On top of all that he had a great attitude when he arrived and was one of the most friendly people I have done business with. If you are looking for glass repair I couldn't recommend anyone else any more highly.

The Houston Window Experts are absolutely fantastic. I got beautiful new patio door windows and a…read morenew kitchen window and I'm thrilled with the results. Their service is outstanding. The way a company treats its customers to me is equally as important as the products they sell. These people are totally customer focused!! I loved their showroom and the videos on their website walking me through all the various options. Terrific!!!

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.