Ordered glass for a business they told us it would be 2 to 4 weeks. 1500k down payment | called…read morenumerous times after two weeks. I was never able to talk to anyone that worked there just their answering machine company. They told me a person would contact me. This never happened. It's been 2 months and nobody has ever called or contacted me, just a text. Now I have to dispute the charge because they won't credit me or even have the nerve to call me back to resolve the problem! Please don't use this company they will steal your money!!

Driving around and a pebble cracked my windshield. Luckily it's covered under insurance, they were…read moremy appointment glass repair. Prior to going I called them to confirm my appointment set up by my insurance. They confirmed one address in Katy, but when I got there they told me I was at the wrong one -__-. I had to drive about a half hour away to their other location to get my windshield fixed. Once I arrived they started on my car promptly, the only issue was the miscommunication in the beginning. My windshield looks as good as new!

They replaced the broken glass in a window of my house. They were affordable and fast. I really…read moreappreciated that they did the service I needed without trying to upsell me on all new windows. Very friendly company. Easy to work with!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Honest and fair price compared to other places I'd contacted. Pleased with the replacement of…read morepatio glass that was damaged from a weed-eater projectile.

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

Had to replace these windows . Seals failing with mild water intrusion. Pair of windows were 20…read moreft high - no doubt an arduous job . Mansoor was very detailed and thorough with his work. Did I mention CLEAN. I had bids from others. His quote was quite reasonable. No middle men - he does his own WORK. Highly RECOMMEND.

During the long distance move, the curved glass unfortunately got broken in one of the corners on a…read morechina cupboard. I did some research of some businesses and then when I contacted Cypress Glass & Mirror; Chuck said he was able to fix this specialty made glass for us. He continued to have updated communication along the process of the glass, including when the glass was as being hand bent from a supplier. Chuck was very friendly and professional during the whole time. I would recommend their business for any project small or large. He understood the memories and emotional value this piece had for me. Therefore he worked to make sure to get it completed for me.

They were fast and very reasonable when we needed to have two windows replaced. They did the…read moremeasurements and within a day or two, the windows were fixed.

They were wonderful. Great over the phone. Very professional and done an amazing job at a…read morereasonable price.

When Maria answered the phone I knew I was in good hands, ( how kind and helpful)! dealing with…read more The Spring Glass Guru, what an excellent experience from start to finish!!! Set a time for the work to be done the next day. Sergio Hurtado the owner showed up on time. He was professional and very respectful. The tech got the work done in the time promised . The owner's dad came out and inspected the finished job - such a pleasant and professional gentleman too. I couldn't have asked for more. Happy to recommend them.

Excellent service! The window to our side door was shattered by a rock while the lawn was being…read moremowed. I called Klein Glass & Mirror and they came out and provided an estimate the same day. The price was reasonable and they even had availability to replace the window that same day. They did a great job and provided all the documentation we needed to get reimbursed by our lawn service.

Voice mailbox full, sent me a partial estimate a ten days ago and nothing since. I tried calling…read morethis place based on a Realtor recommendation. Called about five times a day for two days. Each time my calls went to a generic voicemail box that gave a recording saying I could not leave a message because the mailbox was FULL. I checked Google, Yelp and the web and confirmed that I was calling the businesses number. I finally got someone to answer the phone. He said he was unaware that his voice mail was full, pretty sad if you are one of those customers who left a message. He gave me his cell number to text him pictures of what I needed done. My job was replace one window assembly on a house, replace all glass on five exterior residential doors and install a mirror on a bathroom wall. He replied the next day with a reasonable cost for the mirror install. Nothing on the other work. I waited a week and sent a follow up text asking him to let me know if he was interested in the additional work. No reply. I pissed away two weeks thinking a reputable glass company was in the process of getting back to me. Having a phone system where your voice mail is full means lots of folks never got a reply. Communicating and dropping the ball leaving a potential customer hanging combined with the initial phone experience speaks more than words about the management team of this company. I made sure my Realtor knew that the vendor she was recommending was making her look bad. She will no longer recommend this business and she called a builder who initially gave her this companies info. She informed the builder about the experience. The builder said he was getting the same info from several of his clients. He is now using a different glass company.

horrible service. I ordered a double pane window to be fabricated a week before Christmas 2025 and…read morenow all of a sudden he's wanting me to look for other service and it's January 3rd. he told me it would be installed 4 days ago and that never happened. horrible horrible service.

Replaced broken sliding window quickly and efficiently. Called to set up time and followed up on…read moreday. Very professional and neat.

Avoid at all cost. Major red flag warning!…read more Was referred to this guy/company. I text to verify he/they serviced my Zip Code. He said he did. I followed up with 2 basic questions: 1) what kind of frames are the windows they install & 2) who manufactures the windows they install? He avoided answering those two basic questions I asked through text. The next day, he called me 5 times within 4 minutes. I missed his calls, apologized for missing his calls. I again text asking those two questions. He refused to answer through text. Major red flag! Avoid and use someone else!

They were quick to respond to my request, very fairly priced, did excellent work replacing my…read moreglass, showed up when he said he would and didn't make me wait forever to get it done. I will call them back in a heartbeat if/when I need another window repaired.