1. Jay's Glass And Mirror

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Pasadena, TX

Jay's Glass And Mirror

5.0 (5 reviews)
Open • Open 24 hours

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1 month ago

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2 years ago

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star business and Service!!!

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2 years ago

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3 years ago

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2 years ago

Would recommend! They were able to come out to fix a high up (about 30 feet) window in a reasonable timeframe.

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Ask the Community - Jay's Glass And Mirror

J & J's Glass And Window Repairs - Door Insert Repair

J & J's Glass And Window Repairs

(6 reviews)

Sixth Ward

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Jay's Glass And Mirror - glassandmirrors - Updated October 2026

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