1. The Window Experts

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Houston, TX

The Window Experts

4.8 (73 reviews)
Closed • 8:00 am - 6:00 pm
Updated over 3 months ago

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Response time

30 minutes

Response rate

100%

Services - The Window Experts

Door framing

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Recommended Reviews - The Window Experts

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Reviews With Photos

Tammy R.

MANY THANKS to the whole Houston Window Experts Team - starting with Josh, who came out to my home, answered my many text messages, Missie, who guided me through the showroom to make my final decision, Ryan, the measurement guy - the whole internal team - Sherry, Erin, Anita, who kept me informed every step of the way through manufacturing and scheduling and to the grand finale with Nick & Victor and their entire installation team, who did an outstanding job two days ago installing my beautiful windows, with minimal disturbance and full respect of my home. They treated my home as I would. I only replaced half of my windows this time around and I will definitely choose my Houston Window Experts "family" for the remaining windows. In Houston, there are many window companies vying for your business - don't waste your precious time on long sales spiels and high pressure gimmicks - just call The Window Experts!

It's hard to tell but this window has a screen! The glass is so clear and the installation was seamless.
Marie S.

My husband and I recently replaced all of the windows in our home and we are so glad we worked with Houston Window Experts. Past experiences with contractors left us hesitant and worried that something would go wrong but we were pleasantly surprised throughout the entire process. Any issue or concern was taken seriously and we were treated with respect and courtesy. Our sales rep, Josh, helped us decide to go with Anlin windows and we are thrilled with them!

Bill F.

Outstanding installation experience! Houston Window Experts visited our home several times making precise measurements. Once we sealed the deal the windows were manufactured to our measurements. They fit perfectly! We had three crews working in parallel to get 45 windows installed in less than two days. They moved furniture out of the way, covered everything and restored the house perfectly. Couldn't be happier. What looked like a disaster in the making turned out to be a noisy, but satisfying experience. Our new windows are fantastic. The crews were great to work with. They were careful and asked questions and we made some new friends.

Mold damage around the window from lack of insulation
Shelli H.

Very disappointed! In 2021 we had every window in our house replaced by Houston Window Experts. A few months ago, I noticed water damage around a few windows after 4 days of rain. Our contractor came out and discovered missing caulking on the outside of one window. After removing the water damaged sheet rock and trim we discovered zero foam insulation around the windows, allowing moisture inside resulting in mold. Brian from Houston Window came out and looked at the damage and agreed to reimburse for the repairs. Due to hosting a party, I could not wait for reimbursement and had my contractor repair and sent the invoice to Brian. He now says that he needs a line item invoice while my contractor only gives lump sum bids. We are now out nearly $5,000! We chose this company for their customer service which has turned into a nightmare. Update: The owner reached out and has reimbursed us for the repairs. I wish it was all taken care of without having to write a negative review but glad that in the end the company did the right thing.

Umang P.

We just completed the first phase of our remodel. As with any construction there are always unexpected challenges. What makes Houston Window Experts stand out above any other company I have dealt with is the culture of integrity and customer service that Jeff has instilled. They were with us every step of the way as we navigated challenges and came up with solutions. From the first time we met Calvin we realized he was not interested in selling us anything. What he was interested in was making our vision come true and making sure we will be happy. He took a lot of time answering the endless number of questions we would come up with. He helped find solutions to every challenge we encountered. Brian was invaluable in our renovation. He made sure that every detail was taken care of. His experience and knowledge meant that our home was left structurally stronger and better than when we started. The folks at Houston Window Experts are hands down the best people I have ever met. They are professional, kind, and caring. They take a genuine interest in your project and pride themselves in making you happy. I have attached some pictures of before and after. I have also asked HWE to change the rest of the windows in my house. I am looking forward to it and will post more pictures once that is complete!

There is not enough good things that can be said about this company. Showed up on time for every appointment , answered all my questions and provided recommendations. They have numerous options to fit your wants and needs and will not just try and sell you the most expensive window option. Installation was seamless from the scheduling, to the communication while the windows were in production, to the day of install. The crew worked very effectively and were very friendly. They took time and Protected everything with drops and plastic. I very much appreciated that they cleaned as they went. In a day when it's hard to get what you pay for Houston Window Experts will absolutely exceed your expectations.

After the original installation issues were fixed. Beautiful! I can see blue skies!
Lauren M.

We desperately needed to replace our old windows and sliding glass door. When i say old, i mean old and also, one window was the old ice bricks things. Like blocks of glass somehow put together in the most uneven way. We barely get light into our living so those needed to go. After weeks of researching for a reputable group to install new windows, (i've experienced bad window installers in the past....), I decided to use the chat option on the website and was pleasantly greeted immediately by Burke, who quickly scheduled us to meet with Calvin. Long story short, Calvin's delivery and explanation of the entire process that we would experience was on point with the exception of under estimating the time it would take to actually get our windows. But that wasn't a con at all since we are currently in remodeling mode anyways. Fast forward to the actual window installation. The process was quick and the installers were very professional. They came in, covered up and cleaned up! I did have a problem with the install itself. I quickly reached out to Calvin, and within an hour or so, i was in touch with Sarah and Jeremy. I was immediately put at ease since I was worried about how i could accomplish the "decor" part of getting new windows (adding trim etc.). When the crew came back (less than a week post install), we were greeted by 2 young men who did an amazing job fixing the issues and delivered us with my first and best new windows experience in my almost 4 decades of life (but who is counting?). Pls look at my before and after pics. If you need new windows and you know what you want out of the money you're willing to spend, HWE should be who you call first. Truly exceptional service BY EVERYONE.

They covered up everything nicely and moved the furniture around for us to get to these difficult to reach windows.
Stacy D.

We live in one of the first homes ever built in April Sound. It still had it's original 1970s windows. We had to be very particular about which company we used as we were not doing all the windows in the house and wanted something that would somewhat match the existing style. Our house is unusual. Some of the windows are very difficult to get to. Raul was on top of everything along the way. He had great ideas and had an eye for detail. Everyone was Very respectful of our time and our home. We've interacted with multiple people throughout the experience both in the office and in the field and everyone was dedicated to making our project perfect.

New Milgard windows in! YAY! What a difference!

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6 months ago

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess, quick and courteous, honest and fair.

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Bryant S.

Thank you, Sandra! We really appreciate your recommendation!

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1 year ago

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Jeff L.

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1 month ago

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2 months ago

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7 months ago

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Bryant S.

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7 months ago

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Bryant S.

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1 year ago

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Nadi K.

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2 years ago

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Jeff L.

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2 years ago

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Jeff L.

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2 years ago

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Nadi K.

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1 year ago

First rate from sales through installation and, more importantly, throughout...resolving any problems, including warranty, without issue!!!

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Jeff L.

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2 years ago

Windows still performing well after two years. Very happy with the whole process from sales to installation.

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Nadi K.

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1 year ago

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Jeff L.

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3 years ago

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5 years ago

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Jeff L.

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3 years ago

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Jeff L.

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2 years ago

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Nadi K.

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6 years ago

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Jeff L.

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2 years ago

We had a great experience from start to finish. Very personable, professional, and reliable company.

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Nadi K.

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3 years ago

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Jeff L.

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5 years ago

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Jeff L.

Thank you for your business and this review. The windows look awesome!

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5 years ago

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8 years ago

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Jeff L.

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4 years ago

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Jeff L.

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7 years ago

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Jeff L.

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4 years ago

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5 years ago

Helpful 4
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11 years ago

Helpful 10
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14 years ago

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Jeff L.

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8 years ago

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Jeff L.

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5 years ago

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Jeff L.

Thank you, I'm glad to be of help! Jeff

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3 years ago

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3 years ago

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Jeff L.

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6 years ago

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6 years ago

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7 years ago

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4 years ago

We had our last 6 windows replaced. As usual the crew was exceptional. Great work and cleanup.

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Jeff L.

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6 years ago

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Jeff L.

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6 years ago

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Jeff L.

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3 years ago

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Page 1 of 2

Ask the Community - The Window Experts

Hi. Can you fix a badly installed Milguard sliding door? It's on a second the floor balcony and we're getting occasional water leaking into the windows beneath it on the first floor.

Unfortunately, we don't provide that service. We specialize in replacement windows and doors and only service are projects. I would recommend that you find a local handyman service. They will typically undertake repairs like this.

Can you replace just the glass in a home that was shattered by a rock or only the entire window and frame?

The glass can be replaced without replacing the entire window frame. I'd call a Glass Company for this. Window companies don't do glass work.… 

Do you repair windows? IE the windows are hard to open, stay up & latch?

Travis, We only do complete window & door replacements and don't offer repair as a service. If you're not interested in replacement, I'd reach out to a handyman or… 

Can you replace just the glass in an Amsco double pane low e window?

Yes. In almost any brand you can swap the glass without needing to replace the window frame.

We have an insulated textured window in the bathroom that had the exterior clear pane shattered. Do you folks replace these - and/or would I need the entire window replaced? Approximately 56" by 44". I have a couple of pictures. Thanks?

Hi, you will need a whole new glass set. (If it's a double pane unit). We do not replace glass, we… 

I have two screens that need to be re-screened. The frames are in good shape. Do you do that?

Hi Mark, we do not repair screens alone. I would suggest looking for a screen company!

I need screen doors for 2 sets of sliding doors. Does anyone have experience with contractors who make them?

Hello, JJ! I'm sorry but that's not a service we provide. We offer full window and door replacements . Best of luck!

Anyone with experience in soundproof windows?

Yes, we offer Quietline Series windows by Milgard.… 

View All 11 Questions

Review Highlights - The Window Experts

“Then, Jeremy comes out to finalize your window options and a contract is signed through DocuSign.”

Mentioned in 7 reviews

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The Window Experts - windowsinstallation - Updated November 2026

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