To be fair, the lack of communication and games they play made me go with Doors of Houston and not them. I called was told that it would be around $500. I said wow and that it was only $400 to install but ok and I was sent a canned text message to my phone to send 4 pictures, measurements, and contact info. I sent them everything but didn't hear back until the next day and it was the same canned text verbiage back but they added the email address. So I sent the same thing again to the email address, 6 pictures, measurements and contact info. Crickets and tumble weeds for two days again. So I resent the email and a couple of days later finally the next day, Then finally, I get the same canned message telling me to email them 4 pictures, measurements and contact info. Now I am getting worried that all my training as a CSR at AT&T's U-verse department has gone by the way side. However, I still needed my door fixed and besides they had installed it when I first got it and I knew that they would surely stand by their install. However, they never told me what they weren't getting, me I could not tell what was the problem because it all went through without bouncing back and they would only answer in canned responses and not tell me what I might have forgotten or didn't go through my message. So after checking everything out, all looked well and it had been a week now without a front door, I sent it again. A couple of days later, i get another canned message to send them 4 pictures, measurements and contact info. So I sent it two more times from different email addresses thinking that maybe it's Google's fault. After not hearing again from them, I went back to texting them and explaining that I had not a clue as to what they weren't getting from my emails but that I knew that they were receiving them because I got the same canned messages back twice out of the six time that I sent it to them but they never took the time to tell me what was missing the pictures? measurements? Contact info? or what? So I finally get a personalized message with the following excuses, Excuse one: He texted back that they were on an emergency install. Excuse two: he texted me back to say that they get 40 text messages a day and they just get lost. Excuse three: finally a personalized email comes back saying that he was playing catch up after a family emergency but it would be $500. I don't know if he really had three different excuses but I got three after two weeks of not having a front door. I almost answered his email back to say that I was so very sorry about his family emergency and hope that everything was alright. But a friend stopped me and asked why was I apologizing, I didn't do anything wrong and like she said, at this point it did sounded like a scam. I was willing to pay the $500 estimate for a job that he said he never saw my emails because he lost my text messages, and/or was too busy to acknowledge my emails to explain what was missing because of an emergency install and/or the family emergency. Stick to one excuse and it might have been more believable. So there you have it folks, plenty of excuses and no door after two weeks made me decide that if it was a communication problem before the work started, I figure it was not going to get any better after the work started. So I called Doors Svc of Houston and they had the front door fixed by noon the next day and fixed my patio door handle while they were there too. I got two doors repaired for $300 less than The Door Guys were to fix just the one door. read more

They fit me in quickly, we're responsive to inquiries, and I have zero complaints about the door installation. It was reasonably quick, the mess was completely hauled off. The installer was super nice and gave me helpful tips for painting my door and grout repair, and moved the doorbell wires up for me so I could install a video doorbell. I am very happy with my new door, and how much it has improved the look of my townhouse. read more

The Door Guys - Before - Door Sales/Installation Near Me

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The door guys did a great job installing our new front door. They were also competitively priced. Highly recommended read more

The Door Guys - The door guys did a great job installing our new front door. They were also competitively priced. Highly recommended! - Door Sales/Installation Near Me

I needed to get an interior Dutch door installed in my new home. Ryon of the door guys talked me through the process, suggesting smart ways to lower the cost while still getting a quality door. This was extra-curricular, by the way--he only did and got paid for the installation, so all the advice he offered on getting the door to be installed was a matter of professional courtesy. When the door was ready, the installer came on time and did a quick, thorough and professional job. The new door looks and works great. The installer even helped adjust a few other doors in the house that weren't working well, all at no extra charge. I had an outstanding experience with the Door Guys and would highly recommend them to anyone for quality craftsmanship and superior service. read more

Ryon and his team are excellent! We really enjoyed working with them and the double door that they installed looks amazing! Thank you!

Great experience, will definitely use again. Communicating with Ryon about our upcoming installation was very clear and smooth - he would always reply very quickly. He provided a shopping list of materials we would need and specific direction on what type of door to buy. (We found a wood door, prehung, ordered online from Home Depot.) After our door arrived and we bought the materials (which was essentially four pieces of wood, some sealant and new hardware), Ryon scheduled us within two days. The installer called on his way and arrived on time. The work was well done, with explanations along the way, lasting about three hours total. Our old door and all scraps were hauled away - and I was most impressed when the installer cleaned the area several times as he worked, sweeping up dust every now and then. I'm glad we went this route. I think I learned something, it was super smooth, and overall saved a few hundred dollars versus a big box retailer. read more

Sent an email to this company and Ryon responded the same day. Hired them via email, install took place 4 days later. Juan the installer was professional, efficient and did a great job installing my storm door. Will be hiring them again for another project. Highly recommend The Door Guys! read more

Took me a while to get the door I wanted (from a second source) and finally got it. Ryon came over and had the old patio door out, new one in and looking/working just fine. He explained what all he would be doing and had the job done within 2-1/2 hours. Only patio door in my house but might need some other exterior doors done in the future. I'll call these guys and nobody else. read more

Ryon and the Door Guys were great! Ryon not only installed my new door but gave me a shopping list, suggestions, picked up the merchandise, and installed - all on time! Thank you Ryon read more

Why such a low grade? Because we had to pay a second contractor to fix the original contractor's problem. "We do 1 thing... Door Intallations and we do it very well." "We are a door installation Service company. We take pride in doing 1 thing very well. You can count on a professional installation." "We take pride in our service as well as our customer satisfaction. We value new customers as well as our loyal longtime customers. Our intention is for you to be happy with our work for years to come." These quotes are copied/pasted directly from The Door Guys website. Because of these quotes, in addition to the number of excellent reviews on Angie's List, we hired The Door Guys to install an entry door to our garage in July 2014. Before settling on The Door Guys (TDG), we had several door installers (including TDG) come to the house to look at our door situation. Not one of them, with the exception of Ryon O. (owner of TDG), said we needed a prehung unit. In our 12 years in this house, we had never had a minutes trouble with the door. We were replacing it strictly for cosmetic reasons as it had delaminated in several places. There also had never been (in 35 years) a threshold or weatherstripping in that doorway as the garage is detached from the house. We did not want or need those things. So based on the majority opinion, we bought a slab door (Home Depot) to be installed. Despite Ryon's lone dissenting opinion that we needed a prehung unit, we decided to use him to install the door because of his supposed expertise. We paid TDG $200 for the installation. The man who did the work trimmed a little off the side of the door (not needed) and then some off of the bottom. In doing so, he gouged up the side, cut too much off the bottom and cut the bottom totally unevenly. We were not happy with the work and had Ryon come look at it. He agreed the door was poorly installed. He even pointed out that the hinges had not been mortised as they should have been. (I don't understand any of this because, in their own words, all they do is install doors and they do it very well.) To his credit, Ryon bought us a new door (same kind) and installed it himself. It seemed to be done correctly, though the bottom of the door was extremely close to the surface of the garage entryway. (Ryon says we told him to cut it really tight. Not true. What we told him was that the other installer had cut it too short. We just wanted it cut like our previous door had been.) Just a few weeks later, the door started dragging. We called Ryon and wanted him to come check it out. He wouldn't. He told us he doesn't warranty the installation of slab doors. (We knew there was a one year warranty on installations. We assumed it was for ALL installations. Not so.) We were extremely disappointed. We hired him because we believed he would do an excellent job, and if something wasn't right, he would make it right. Well, that only applies to prehung units. You see, according to the dialogue we've had with Ryon since our installation, he has made it clear that he believes EVERY door should be prehung; therefore he does not warranty his work on slab doors. He says installing a slab door in an existing frame is like "putting Chevy parts into a Ford". Well, if the frame is in good shape, that's just not true. Does it take more skill to install a slab door than a prehung unit? From what I've read, it absolutely does. But that doesn't mean it shouldn't be done. It just means the door installer needs to be skilled at installing slab doors. Based on TDG's website, we believed they were proficient at installing ALL kinds of doors. Had we known they would not stand behind their installation of a slab door, we would not have used them. And really, once they knew we were installing a slab door, they should have told us there would be no warranty on the work. I still believe that if they are truly experts at this one thing, they should stand behind their work, prehung door or not. In our case, it was an easy fix --- just trimming a little more off the bottom and rehanging it. Ryon should have done this for no charge, but we had to pay someone else to do it. If TDG aren't confident enough in their ability to install slab doors to warranty the work, they should not install slab doors. I wish they hadn't installed ours --- and I bet they feel the same. read more