Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Asked if they rebuilt sealed units, junior says yes, please send photos to this number for a quote…read more Three weeks, no quote. Idiot

We had a great experience with Glaziers and Co. They replaced a large sunroom window that had…read morecracked from top to bottom due to a foundation issue. Andy and his team clearly informed of us the process of window replacement from beginning to end. They were professional, easy to work with, and got the job done quickly at a great price. We'd definitely recommend them!

From the owner: With nearly a decade of experience as a commercial glazier in New York City, I've had the privilege…read moreof transforming countless storefronts, windows, and shower doors for a diverse range of clients, from bustling restaurants and luxurious hotels to elegant residential properties. My journey in this demanding industry has instilled in me a deep commitment to excellence and an unwavering dedication to client satisfaction. I believe that every pane of glass tells a story, and I approach each project with precision, expertise, and a meticulous eye for detail, ensuring that the final result not only meets but exceeds expectations. As I start to build Glaziers and Co here in Houston, I am open to Handyman work and would like to eventually be niche in glasswork. My promise is simple: I will leave a client extremely satisfied with my work.

Great company that has been in business since 1999. I've used them numerous times for different…read moreprojects. Always professional, great team, and experience from start to finish top notch. Highly recommend.

I Paid my deposit on 4/9/24. I was told it would be repl in 5-7 days. I Didn't receive my small…read morewindow glass until 5/1/24. At The time of installation, rather than when they came to take measurements, I was given the information that I need balance bars.I asked For the price and was told $175. I also asked if I could get screens from them. I was told they needed to take the balance bar and the screen and would return it within a week. it's been almost two weeks and I called to find out what happened this time. I was told the balance bars would cost twice as much as I had been quoted and if I want my property back I could come pick it up or wait until they come to my area. I called numerous companies to find out about balance bars, Everyone was less expensive for the glass repair and the balance bars. I suggest checking other companies first try to find someone honest.

I experienced professional service from start to finish. They even worked out a custom solution for…read moremy front door which will prevent future damage - saving me time and money. The workmanship is superb- right down to the last detail. This was an excellent experience and I learned a few things in the process!

Euro Glass always does an exceptional job! I have used them several times for my home and my…read morebusiness, they never disappoint. JJ is always fast, prompt, and very detailed. I recommend to everyone in the Houston area.

Excellent services, congratulations, this is the best, call him, Mario came out, gave me an amazing…read moreestimate, and completed the service in roughly an hour and a half, plus lubed all of the joints

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.