horrible service. I ordered a double pane window to be fabricated a week before Christmas 2025 and now all of a sudden he's wanting me to look for other service and it's January 3rd. he told me it would be installed 4 days ago and that never happened. horrible horrible service. read more

Replaced broken sliding window quickly and efficiently. Called to set up time and followed up on day. Very professional and neat.

paid $3000 in advance before starting my bathroom door work. after he fixed my three bathroom glass door, two door were very tight & hard to open. Mustafa said it will eventually be alright, and assured me that his work & products has 1 year warranty. We waited for couple of months, but still the same problem, door are very very tight & hard to open, it looked like the glass door will break. We have young kids using the bathroom, we are very scared to use these bathrooms. Our calls to him are ignored & now blocked. I then texted him that we will file complaints against him. lastly, we called him through another number, Mustafa bluntly said that he will never fix it & to go head file complaints against him. My name is Shiraz (609) 933-2076, anyone can help me where to file official complaint against this Mustafa & American Glass door. read more

Mustafa was kind and got us scheduled for a quote that very afternoon. He was prompt and even texted when on his way. While here for our appointment his phone rang and he asked me first if it was okay if he took the call. I appreciated his professionalism. Price was fair and installation went flawlessly. Two employees arrived on time and cleaned up after themselves. (Previous contractor left huge mess for us to clean up) We are so happy with the glass they installed on our pony wall in master bathroom and will use them again for future projects! read more

American Glass - Installation of glass for master shower pony wall - Glass & Mirrors Near Me - Houston, Texas

Installed shower glass. Mustafa was patient and very knowledgeable while selecting appropriate glass for the shower. He is meticulous with his installation I would definitely recommend American glass for any of the glass needs. read more

Contacted me immediately to come give a same day quote. Was in mask, professional and courteous. Did an excellent job installing glass. Even cleaned both windows for me. Great price too. Will definitely use again if needed. Thank you!!! read more

Amazing!! I had an accident this morning one of the dogs decided to try and go through the front window, probably to chase something. Needless to say the window broke. I called 3 different companies to get quotes. Mustafa was the only one that said yes I'll come this morning and his rate was well below the other two companies as well. He came in and very quickly put in a new window, done within 1/2 hour. I couldn't believe how fast he got me into his schedule! He did a great job and was very kind and sweet. I really appreciate him getting my new window on so fast! read more

Worst customer service ever. This pwrson is probably the worst when it comes to customer service. They installed our frameless shower glass and in within a month i noticed leakage from one of the clips. Not only this but the door doesnt close properly and wouldnt stick to the plastic door sealer. I contacted mustafa several times and he wouldnt respond to my requests. Finally he responded after few weekd and said he was out of country and he will be visiting coming friday to fix the issues. He never showed up despite of my several reminders and calls. This person is a joke. Never hire him. read more

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Had my frameless shower glass customized and installed by Mustafa. Very happy with result. Professional and very competitive price. I asked him to come back to install custom glass shelves for my bar. Again excellent work! read more

Mr. Mustafa of American Glass is a rare breed of ethical business practices. He was very knowledgeable, understanding and accommodating, coming to our location twice to remeasure due to our tileman's mistake. In addition, he is responsive, honest and provides the fairest price possible. I do and will continue to recommend his professional services. read more

Searched the entire city and got quotes from everyone. Mustafa had the best pricing and shortest turn around time for my shower glass door. Very professional work. Highly recommend. Make sure comparing apples to apples as some companies will cut corners on hinges, height, Etc to beat a quote by $100 read more

Let's be clear, if I could give this guy a negative 5 stars for being a company and customer service I would. First off my mom is the one who contacted him about her window that needed to be replaced. Now he gave her a fair price and his work was good work, but him as a person and supposed business is a negative 100. He lies continually about the dates set to install. He will have you take off work and never show up. This went on for three or four days. Then he stopped answering the ph. So I got involved on behalf of my mom to see if I could get him to finish the job. So when I called he answered. I said" will you be installing the window for my mom today as you promised her for the third time". All he said was yes. Then I said "are you sure because if not I will just contract someone else to do it ". His response was " I will not repeat myself again and he hung up. I mean super rude. Then my mom called him again to make sure and he got super rude with an elderly old woman saying "just get someone else to do it. So we did just that. Yes the price was going to be higher but I didn't care because I will pay for good customer service. So somehow he called my mom back and convinced her that he was coming so we canceled the other company. He told he would be by at5 pm and still showed up at 6:30pm. He did the job and then when it was time to pay, we asked for a receipt and he said "I don't write receipts. So said "are you a legit business " and he said" if you don't want to pay no problem". I said the money is right here you have done the job but we like any sensible person would want a receipt. He got In his truck with no business name or number and he kept his tailgate down so noone could see his license plate. He gave us a death stare and look of racial discuss followed by just a ridiculous amount of rudeness . Mind you we are black Americans and he was I assume to of Arabic decent. I stated that because there is no other reason for this level of disrespect other then the race barrier. I could be wrong on that but that just how it felt.. he didn't say anything racially but his energy was like that. I have never encountered this level of hatred, rudeness, poor customer service, and horrible experience ever in my life on any level. As I said, his prices are fair and his work is good, but it's not even worth the aggression of dealing with this madness over saving a few dollars. By the way we still paid him but normally we give tips, but I think he owes us for the mental anguish he sent us through. I never felt as if l needed therapy until that day. STEER CLEAR OF THIS SO CALLED COMPANY read more

We got 3 quotes and they were all very close, but Mustafa made the biggest impression. He is a very honest person, and the work he does is perfection. We got our bathroom remodeled and he was very helpful with tips on our shower and what was important to make sure the glass doors would be installed properly. He measured the tile to make sure that the function of the shower and frameless doors would work properly together. It was a pleasure working with him, and I would highly recommend his service. read more

We just hired Mustafa to do a custom shower door for us. My husband knew that he wanted to hire Mustafa after the first meeting because it is obvious that he is meticulous about his work. Mustafa measured everything and then he measured again! He is a perfectionist. We are so happy with our new shower door and we would definitely recommend American Glass. read more

It's still great! I was giving my bathroom a mini reno. I had American Glass come out to give me an estimate on a shower enclosure. They quoted me a price that was so much lower than the others, I thought it was too good to be true. I went for it! They measured right away and a few days later they called to tell me the the glass was ready and set up an appointment for install. What's the catch? No catch. 2 years later and I am still happy with my shower enclosure. I do want to add that Mustafa pointed out that the shower step was tiled with a slightly tilt outward which would cause any water than ran down the door to flow out of the shower onto the bathroom floor instead of into the shower and down the drain. Thank goodness he caught that and I was able to get it re-tiled before it was too late. read more

I had our Shower Door replaced by American Glass. The quality of material and workmanship was satisfactory, price quoted was reasonable and the job was executed per schedule. They implemented design enhancements over existing unit and on completion they reviewed maintenance procedures with us. I am happy with the outcome and recommend American Glass. read more

Mustafa is awesome! Very courteous and professional. Found this company on Craigslist. I needed a front window replaced at my house. Two different contractors had come out and given me ridiculous estimates. Mustafa came out within a couple days and gave me a very fair price and within a week had a new window in. This is a young business but he seems to know his stuff and does great work at a very reasonable price. Would highly recommend based off my experience. read more

Had my shower redone a few months back and man it's AWESOME!! Love the way it looks and also love the steam the shower now puts off! These guys were respectful of my time and made sure to get it done in a quick and timely manor. A+ Rating from me! read more

DO NOT USE MUSTAFA. As you can tell, there are three reviews who have warned against using him. I paid him a down payment of $300 and he never came back. Never returned any calls. I took him to small claims court. Do not waste your time doing this either, as they do not enforce payment. DO NOT TRUST HIM. I hired him after reading all the good reviews. I got screwed. read more

I highly recommend American Glass! Not only did Mustafa come out to measure and give me a quote the same day I called, he also had the best price and fastest turnaround time of anyone else I talked to. He was curious and profesional. He also gave me tips on things to look for with my tile and shower installation. Thank you for your work! I will defiantly be back! read more

I highly recommend American Glass. They are affordable and have a quick turnaround. Not only did Mustafa change the window but he also cleaned the area. Mustafa was great! read more

DO NOT USE MUSTAFA FOR YOUR GLASS NEEDS. Mustafa came to my home to install a shower glass. After the install was complete he had told us not to use the shower for 48 hours. After the time had passed I went to take a shower and noticed a puddle of water in my restroom due to the glass not being sealed correctly. I promptly contacted Mustafa who said that he would fix the problem in 3 business days. He never showed up and started ignoring my phone calls. After 4 weeks of continuous calls and texts with no reply I decide to give up and look elsewhere for a solution. If you are looking for a trustworthy and loyal contractor Mustafa is not your man. You will get FALSE PROMISES and IGNORED. read more

We had a broken window pane next to our front door. We called another company and they couldn't get to it for 4 days. American glass was out in 30 min. They fixed it and cleaned up. Good price too!! read more