I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

Customer service is nonexistent. The ladies that answer the phone are clearly outsourced,…read moreuntrained and therefor unhelpful. I find the company to lack professionalism. They used to be amazing. I no longer recommend Glass Doctor of Houston.

Josue replied to my inquiry immediately. Price quoted the cheapest quote during initial…read moreconversation. Came out the next morning on time and replaced my window under an hour and cleaned up all of the glass shards. Great job and would call him again for any glass needs.

Josh and his helper showed up on time. He did the work we agreed to which was replacing some broken…read moreglass windows, three to be exact. He had some issues with the older style windows, so it took about three times longer than he had expected. But he got them replaced and they look fantastic. There were also two smaller windows I was not aware of in the front of the house which he took care of also. I would highly recommend Josh and his team to do any glass work you might have on the inside or outside of your house.

Highly recommend J&J's Glass and Window Repair. They…read moreanswered the phone right away, took rough measurements over the phone, and gave me an estimate quickly. Once I agreed, they came out the very next day to take exact measurements and ordered the glass. Just two days later, they returned and installed the new glass. They cleaned up all the existing glass, did an excellent job on the install, and the turnaround time and pricing were both outstanding. Professional, efficient, and easy to work with. I will absolutely use them again if needed. Thank you

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

We had a great experience with Glaziers and Co. They replaced a large sunroom window that had…read morecracked from top to bottom due to a foundation issue. Andy and his team clearly informed of us the process of window replacement from beginning to end. They were professional, easy to work with, and got the job done quickly at a great price. We'd definitely recommend them!

From the owner: With nearly a decade of experience as a commercial glazier in New York City, I've had the privilege…read moreof transforming countless storefronts, windows, and shower doors for a diverse range of clients, from bustling restaurants and luxurious hotels to elegant residential properties. My journey in this demanding industry has instilled in me a deep commitment to excellence and an unwavering dedication to client satisfaction. I believe that every pane of glass tells a story, and I approach each project with precision, expertise, and a meticulous eye for detail, ensuring that the final result not only meets but exceeds expectations. As I start to build Glaziers and Co here in Houston, I am open to Handyman work and would like to eventually be niche in glasswork. My promise is simple: I will leave a client extremely satisfied with my work.

Best glass company in Houston Replaced all of my glass in my house and it looks amazingread more

Great company that has been in business since 1999. I've used them numerous times for different…read moreprojects. Always professional, great team, and experience from start to finish top notch. Highly recommend.

Best shower glass door replacement company you will find and they do beautiful replacement windows…read moreas well

Euro Glass always does an exceptional job! I have used them several times for my home and my…read morebusiness, they never disappoint. JJ is always fast, prompt, and very detailed. I recommend to everyone in the Houston area.

Excellent services, congratulations, this is the best, call him, Mario came out, gave me an amazing…read moreestimate, and completed the service in roughly an hour and a half, plus lubed all of the joints