I have never been so impressed with a company! From start…read moreto finish, each step is super easy and every person from scheduling to measuring and installing is top notch: professional, kind, and effective communication. the information they give you is always on time with quality work and competitive pricing! We are repeat customers: two custom shower glass doors/walls, full length bathroom mirror, four bathroom vanity mirrors. If we need anymore glass/mirror work, they are first on our list. We are never disappointed!

So I was a little skeptical after reading the previous reviews but I must say I am very impressed…read morewith how quickly the job I asked for was completed and the quality of the work. Lone Star glass was recommended to me by a coworker. After trying to go to the Bissonet location I was told the Hammerly store would service my home because of where I live. Well after calling the Hammerly location, I was transferred right away to speak to Jimmy so we could schedule a time for him to come out to my home and give me a quote. He was 15 min early which was very much appreciated and even wore boot covers into my home. I needed a custom arch mirror and he was very thorough with explaining the different kinds of glass and guarantees with them. After being quoted a very reasonable price, the crew came out the following week at my convenience and the whole crew was very friendly. Highly recommend this company and location.

This gentleman was prompt, professional and took care of our broken window. Price was reasonable as…read morewell. I would recommend him.

He did a great job, timely and professional! His estimate and custom measurements were spot on…read more I would recommend him highly.

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Mr. Nestor is such a great man. Thoroughly enjoyed meeting him and seeing him work. Thank youread more

Great experience....bob installed 20+ pieces of glass, from cabinet doors to shower glass to…read moretransom windows and mirrors. At our request, he even did an awesome custom art deco mirror we found on Pinterest. See photos. Would wholeheartedly recommend Bob and plan to use him again if I ever need additional glass of any kind!

Very responsive and fast service. Job was done just as promised. Clean and thorough. Highly…read morerecommend. Great family business

I saw their ad on social media and reached out via messenger and received a quick response. I…read morescheduled a time for them to come take measurements. I had to replace 5 windows total that were out of warranty. JR took a small deposit ($300 because the larger job size) then was ready to perform the work within a week. Overall, very satisfied with their work and timeliness. One thing I noticed, they have a scripture verse from Matthew on the side of their truck. A lot of companies say their "Christian" or do this to attract customers and build trust, but I heard them singing along with our Praise and Worship music playing in our home on our Amazon Alexa so I know they're legit!

Awesome service! Fabian and I spoke on the phone about a quote which was the best price i found…read morewith the best warranty as well. Upon discussing the job further we found out I was out of his service area after he had given me the quote. He was kind enough to make the hour drive out to get a look at the window as well as kept the same great price he had quoted me. On top of all that he had a great attitude when he arrived and was one of the most friendly people I have done business with. If you are looking for glass repair I couldn't recommend anyone else any more highly.

Had 3 windows that got busted out by a monster soccer ball kick. Fabian came through and did a…read moregreat job as well as provided excellent customer service at a fair price. We appreciate it!

These guys are total pros! Extremely responsive, polite, and professional. And they will work with…read moreyou on price! I would absolutely consider them for all of your glass needs.

Good and fast service. Alex is very competent at what he…read moredoes and will do anything to meet your expectations. Quality glass

Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!