Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Needed to get a custom cut mirror for my home gym and called around to several places in the Katy…read morearea. These guys had the best pricing which included a small cutout for an outlet, safety backing tape (to keep the mirror from shattering all over the place if it breaks), and tax included. Talked to Trey and set a date for him to come measure in person and he said he'd call back the following week to set up installation date. To my surprise, I got a call the next day saying that the mirror was ready and he could swing by that day if I was available. Highly recommend these guys!

Thanks to Trey & his Crew. They installed the glass and were very professional. They took their…read moretime to get everything taken care of. I will definitely recommend The Glass Store in Katy to my neighbors!

DO NOT USE THIS COMPANY!!'…read more My front door glass shattered and I reached out to Glass Doctor of Katy for an estimate on repairs. The tech came out a few days later, took measurements and said I would get a quote in an hour. This is when things went south. I waited 2 days before finally calling the glass doctor office and was sent my quote. Almost $800 for the replacement, which was a fair price and I put down the deposit for half of the total cost. Window was ordered and told 10 days it would be installed. 10 days goes by and nothing. Finally after 3 weeks glass arrives and guess what, it's too small. Had to wait another 2 weeks and now the glass fits, but is dirty in between the 2 panes. Tech installed the dirty glass and I haven't heard from them since. Was supposed to have new glass and reinstall He also left the frame on the inside of the house off.

We made an appointment to get a chip done on our Mini Cooper and Robert did an amazing job of…read moreexplaining the process and it was quick it looked like nothing happened. It was not as expensive as the other quotes we got. Next time we need a windshield repair they will be our to-go company and hopefully, we get Robert again.

horrible service. I ordered a double pane window to be fabricated a week before Christmas 2025 and…read morenow all of a sudden he's wanting me to look for other service and it's January 3rd. he told me it would be installed 4 days ago and that never happened. horrible horrible service.

Replaced broken sliding window quickly and efficiently. Called to set up time and followed up on…read moreday. Very professional and neat.

Excellent service and price!!!!! They were on time and very honest and friendly. I will be using…read morethem again.

Owner came and delivered when no one was available the item when I went to the store in person to…read morepickup the order.

This gentleman was prompt, professional and took care of our broken window. Price was reasonable as…read morewell. I would recommend him.

He did a great job, timely and professional! His estimate and custom measurements were spot on…read more I would recommend him highly.

Awesome service! Fabian and I spoke on the phone about a quote which was the best price i found…read morewith the best warranty as well. Upon discussing the job further we found out I was out of his service area after he had given me the quote. He was kind enough to make the hour drive out to get a look at the window as well as kept the same great price he had quoted me. On top of all that he had a great attitude when he arrived and was one of the most friendly people I have done business with. If you are looking for glass repair I couldn't recommend anyone else any more highly.

Had 3 windows that got busted out by a monster soccer ball kick. Fabian came through and did a…read moregreat job as well as provided excellent customer service at a fair price. We appreciate it!