Easy experience working with Enterprise. I had a car repair and they picked me up at the shop. The…read morestaff were friendly and easy to work with. The car I got was clean and had packets of Clorox wipes in every drink holder for me to use. What a nice perk for Enterprise associates, they are allowed to wear shorts in the hot summer months. The return to the car shop was smooth as well. They even opened the front door going back inside the car shop. No hidden fees on my bill either, which is always good.

Not really a huge selection and never have bigger cars available. Small location and they act like…read morethey renting you a Rolls-Royce when you rent a crossover.

Long wait times when picking up the car. At least an hour! The counter was full of clients and…read moredisgruntled renters. When the car was finally ready, it hadn't been washed and was dirty. When returning the car, same issue, people waiting so I opted to just give the key to the associate and leave. 6 Hours later the rental still shows as 'active' or 'open' with a message that I need to return the car ASAP. Also I haven't received a rental receipt yet. Probably because the car has not been checked out yet.

Zero stars if I could…read more I booked my rental last Friday and was scheduled to pick it up today at 10:30 AM. I arrived around 4:30 PM, and instead of trying to accommodate me, the manager rudely told me I was late and said he would have to put me in a different vehicle that would cost me more. I've rented cars from plenty of agencies and have never experienced this kind of treatment. I understand that I was late, but there was no reason to speak to me the way he did or immediately try to charge me more rather than simply explaining my options. Things then escalated into an argument, and he proceeded to kick me out of the location. His behavior was extremely aggressive and intimidating, to the point where I genuinely felt threatened and concerned that he might reach for a firearm. Management needs to seriously investigate this incident. Someone who behaves this aggressively toward customers should not be managing a rental location

When the U-Haul supplier I visited was all out of boxes they recommended Boca Box to me. While I…read moreonly needed moving boxes, Boca Box has boxes of just about every size imaginable, shipping supplies like packing sheets, bubble wrap, and more. They even sell small boxes for selling items like jewelry and such. Medium moving boxes were $2.99 each and large were $3.99. I was hoping the boxes would have handles/grips like those at U-Haul since they do make a ton of difference, but I was in a bit of a time crunch and had to make do. It was a quick operation and the gentleman working the counter helped me take the boxes to my car since I ended up getting quite a bit. Super friendly and helpful store.

If I could leave zero starts I would. Absolutely zero professionalism and the worst customer…read moreservice. The guy apparently named bill, was completely nasty and rude. He asked for an address and I gave it to him and he response was "Jesus Christ" which completely caught me off guard. I then was spelling out the address and he then responded with "you can talk faster". Clearly uneducated and has no type of real customer service skills. Do not recommend.

I've been renting cars from this Budget location in Boca for several years now, and the service has…read morealways been excellent. I've worked with both Mike and Hanna in the past--and again just this past week over the Christmas holiday--and they continue to be outstanding. Even during the busy holiday season, when things can get stressful and some customers can be difficult, they remain patient, accommodating, and genuinely helpful. They take the time to make sure everything goes smoothly and do their best to resolve any issues that come up. While other rental companies in the area were overbooking and even canceling reservations (which is crazy), Mike took great care of my rental and made sure everything was handled properly. Because of that, we were very happy campers/roadtrippers! Happy Holidays, guys, and thank you for the consistently great service!

This site will likely be closed down soon. If you reserve a…read morecar here, it is likely you will not get ANY car. I reserved a car 48hrs prior to travel. Website indicated there were many (compact, mid-, full- ...) available. When I showed up, Manager Andrew told me "Yeah, we don't have any cars". Airlines also over-sell their capacity, but when they are oversold, they are obligated to compensate you ("$400 to take the next flight"). This unfortunate site has an unsustainable business model. Hopefully, they will be removed from Kayak and Google Maps soon. If you would like to gamble on being stranded, then reserve a car here.

Great customer service from the movers and management. This was the first time having to use an…read moreactual moving company and they exceeded my expectations. They were great at answering all my questions, were careful with all of our things - I would recommend and definitely use their services again if I needed it. Great job.

If your reading this review, your at the right place. Go back and look for another company because…read morethis company isn't for you. There has to be away to completely just shut this scamming company down. The experience I had, I would compare it to walking on a damn Lego on a continuously loop and still it would be better then this damn company. They just want your money, promise you a happy ending and when your stuff comes a month later, it looks like it was organized by monkeys. I mean who puts boxes on top of boxes on a 14,000 motorcycle. I don't get it. Who breaks a infants dresser, I mean you have to be low scum. Watch out for anyone named Jordan Davis, that dude should be in Americas most wanted the way he scams people

The guy that works there is extremely rude. I was just asking questions and he was getting very…read moreimpatient with me Hannah, the girl that works there is a superstar.

It actually behooves me to write this review. I dealt with Angela who met and surpassed my highest…read moreexpectation . She was beyond helpful and so nice and knowledgeable and professional. I needed to rent a car since my Mercedes was stolen and entered east Boca enterprise and somehow she managed to make me leave in a good mood. She is a gem and I only hope is recognized and appreciated and rewarded with raises and promotions in the future , she deserves and earned that. A very grateful customer

Had a move Miami to Palm Beach everything went well, furniture was set up upon arrival and movers…read morefriendly.

FRAUD & HOSTAGE SCAM: Load Ran LLC & Coastal Movers…read more My experience with Load Ran LLC and Coastal Movers was nothing short of fraudulent, deceptive, and abusive. * False "Binding" Estimate: I was promised a guaranteed, final price in writing. I paid nearly half the deposit up front to secure pickup, under the assurance this was the total cost. * Bait-and-Switch Scheme: Once my belongings were loaded, they suddenly claimed their "system did not properly calculate the cubic size" and demanded over $2,000 more. When I questioned how their system errors could be forced on a customer, I got nowhere. * Admission of Fraud: A Coastal Movers agent openly admitted I was not supposed to be overcharged and that what happened was a bait-and-switch tactic. But instead of correcting it, he dodged my calls and refused to help once he was on notice. * Hostage & Extortion Tactics: They declared my deposit "nonrefundable" and refused to release my household goods unless I paid the inflated charges. This is illegal under federal law (49 CFR § 375.403), which prohibits movers from demanding payment above a binding estimate. * Severe Damages: On top of the fraud, I suffered over $10,000 in damages to my personal property -- items broken, , and completely destroyed . The Truth About This Company This was not an "error" -- this was a calculated scam. Load Ran LLC and Coastal Movers lure customers in with a fake "binding estimate," demand thousands more mid-move, and hold belongings hostage until you pay. Even their own representative admitted it was bait-and-switch fraud. Final Warning If you value your money and your property, stay far away from Load Ran LLC and Coastal Movers. File complaints with the FMCSA, BBB, and your state's Attorney General if you've been a victim. This company profits through lies, intimidation, and exploitation. No family should have to endure the nightmare they put me through.

Amber was a great help, super friendly, and efficient in her role. It was a pleasure working with…read moreher.

Went back and had to return the car and had the pleasure of speaking with Mishka. She was friendly,…read moreattentive and got me in and out in less than 8 minutes. I find this location to be a hidden gem and almost don't want to post so that it stays that way. . We had a wonderful experience from rental to return and this will be our new go to location on a go forward. Thank you for making our rental experience great!

So my car broke down on the side of the road on a Friday night in the middle of all this COVID…read morecraziness. I rented an enterprise and showed up to get it and they overbooked. I was livid and decided a pickup would do and set up a Uhaul reservation with Sentry. I was nervous and called ahead and Brittney assured me she would check with the guy who was supposed to return the truck I just rented on time and called back and said yes - he would. I called several more times about if it was ready, what model it was and picky little details and Brittney tolerated everything with a smile and great attitude. This is how you do customer service today. Thank you Sentry!

Ask for Kevin, super kind, very patient, and an asset/integral to the wellbeing of this facility…read more if you are new to the area I truly from the bottom of my heart advise everyone to come to Sentry and make sure to ask for Kevin! thank you Kevin!