This review is not about the facility itself but rather how they are not the best neighbor. They…read morehave massive amounts of invasive plants/trees/vines that grow over the concrete wall between our properties. In 7 years I have only asked one other time for it to be cut back but this time I have been completely ignored for months on end and through 3 managers. My backyard ONLY has palms and turf to ensure easy maintenance but I have now had to purchase 2 leafs blower/vaccs, rakes, pole saw, large tree trimming loppers, etc. since my yard is constantly filled with leaves as is my pool. Post storms is an absolute disaster that I have let go for years though it has cost many hours of labor and hired help to clean up mess from the other side of the wall. Any sort of acknowledgement would be nice but since it's behind their buildings, and obviously a me problem, I can't imagine I'll get a response until I drop off an invoice for the supplies and my hours of labor to clean it up myself this weekend.

Kudos to John for his excellent customer service! He is a man that does the right thing ....because…read moreit's the "right thing"!

The staff here are always so helpful and polite. I'm sure we all had experiences with storage…read morefacilities that suck, but this place is clean, cool, easy, affordable. Willis checked me in yesterday, what a nice gentleman. Your storage runs just got a little easier

I've been here since 2018 only late 1 time due to covid, I asked for a reversal of the late fee and…read morethey refused. Most companies give you a one time courticy but not these guys. I just let it go. However, the next two negative experiences have motivated me to take my business elsewhere. I'm an honest person who doesn't stand for being ripped off. I went to my storage with my key, the guy saw me struggling on the camera and came with WD to spray the lock but I accidentally bent the key. He tried to say it was the wrong key and tried to get me to have them cut the lock and buy a new one. I went home got my second key an exact replica of the one he said was t their key and opened it no problem. I Wasn't happy with the attempt to rip me off but I let that go. Now after updating my credit card info last month they say I was no longer on auto pay and charged me a late fee this month saying I canceled autopay which I did not. Total lie. I'm leaving this month and saving money so thank you and your corporate greed as it has motivated me to move to a more convenient spot and save $. Yay! It will more than make up for the rip off of which they will not get a second chance. At least not from me. Best if luck to those of you considering this place or already in the hands of their greedy grip.

I've had a storage unit at Safeguard Self Storage for 7 years. It's a 3 level air conditioned…read morefacility. Your pass fob only allows you access to the floor of your unit. Mine was on the 3rd floor. Great security of your all me. BTW, I've never seen a better kept, cleaner facility anywhere! Orlaine Adams is the Facility Manager, Jerome McCray the Assistant Manager. Although I hadn't been there in a few years, they both remembered me when I came in. They both greeted me with a smile and asked how I was doing. They remembered that I was going through multiple surgeries when my possessions were moved in! It was time for me to finally go through my belongings to see what I wanted to save, donate and sell. If I ever have need of a storage facility, I'll be back there for sure! They have great move in specials and the prices are very reasonable for the safety and security they offer. Tell them I sent you!

There is no enough parking spaces. There is huge area but is always block by the staff with a…read moreyellow no enter area

Excelente customer service , clean and safe storage unit , prices are very good and the best part…read moreis the fact that you get a human not a machine to help you set up your account and help you with anything you need .

I was looking for a new storage unit and was unsure of which size to choose, taking several days to…read moredecide during a time of comparison shopping with other storage companies, and the office rep Cody was very patient with me and bent over backwards trying to help me. The man deserves a raise!

Easy move in process. Clean, a/c works! Much better than the other public storage I was at…read morepreviously

Total rip off my rent wasn't due until the 17th of each month. I was paid up through July. I moved…read moreout August 10 they extorted at $110 from me don't ever give this company your credit card. They were totally take advantage of you. there's too many other credible storage companies out there that will treat your belonging is better and safely and not rip you off when you move the burner bridge with me I wouldn't store junk. I didn't even want them never again while I do business with this company public storage is a predatory business.

Title: Exceptional Storage Experience at Extra Space Storage in Pompano Beach, FL…read more Rating: (5/5) I recently had the pleasure of storing my belongings at Extra Space Storage on Sample Rd in Pompano Beach, FL, and I couldn't be happier with the experience. From the moment I arrived, it was evident that this facility stands out in terms of management, amenities, and overall quality. First and foremost, the manager at Extra Space Storage is truly outstanding. Their expertise in storage management is apparent, but what sets them apart is their exceptional approach to all aspects of the facility. They ensure a smooth and efficient process for renting, accessing, and managing your storage unit. Their attention to detail, friendly demeanor, and willingness to assist with any inquiries or concerns make them a standout professional. Speaking of the facility itself, it is top-notch in every way. The units are spacious, well-maintained, and provide ample room for all storage needs. Whether you're storing household items, furniture, RVs, boats, or anything else, Extra Space Storage has you covered. The facility is designed to accommodate a variety of storage requirements, and they offer a range of unit sizes to suit individual needs. The staff members at Extra Space Storage are fantastic. They are friendly, knowledgeable, and always ready to lend a helping hand. They go above and beyond to ensure that you have a positive experience and feel confident in the security and accessibility of your stored belongings. It's reassuring to know that there is a dedicated team on-site to address any concerns or provide assistance whenever needed. The location of Extra Space Storage on Sample Rd is convenient and easily accessible. Whether you're a local resident or visiting the area, you'll appreciate the facility's strategic placement. It's easy to find and offers hassle-free access, allowing you to retrieve or store your items without any unnecessary challenges. Lastly, the community of fellow storagers adds to the overall positive atmosphere. Interacting with other individuals who are also utilizing Extra Space Storage creates a sense of camaraderie and provides an opportunity to exchange storage tips and recommendations. In conclusion, I highly recommend Extra Space Storage on Sample Rd in Pompano Beach, FL, for all your storage needs. The exceptional manager, great facilities, friendly staff, convenient location, and the ability to store a wide range of items make it the ideal choice. Whether you require short-term or long-term storage, Extra Space Storage will exceed your expectations.

We just want to drop a full review to let you know of the Service of Excellence provided to the…read moretenants at Station Square. The property looks pristine, the office looks always clean, as well as the Building 8 AC. Bathrooms are always hygienically taken care of and never missing basic supplies We have been a tenant over here for a long while, even way before Storage Post and Extra Space, so we do need to express our most sincere appreciation for the terrific job that Donnell, and now Carol, are doing as Team! From time to time on our way in and or out, we have the pleasure meeting other tenants and when asking them about their experience here we only hear great compliments about the Team. On all of those many years under either Storage Post or now Extra Space we did not hear a single negative comment about it. Donnell and now Carol are doing a superb jot on behalf of the property, treating it like their own. This is a rewarding achievement to any Management company and or owner. They do abide by the Extra Space Management policies and procedures and do convey them with great professionalism. Their enthusiasm is very real and truly visible. Their attention to detail is precious, and their smile quite contagious. The Team do deserve a huge pat in the back, leaving "extra space" for more compliments! Thank you so much Donnell, and Carol, for the way in which both treated us along the way. We are happy to be here! We do feel at home! Yours very sincerely, Sam

It has been 2 weeks since a Security breach in my unit has happened under this manager Stephanie…read more The workmen were allowed by Stephanie to remove my belongings, go through my belongings and place my belongings back while they were changing the door and lock. I noticed my belongings ( butcher block table) in the wrong places when I finally received the new key, I went to my unit to check and thought something was missing, the workmen pushed it to the back of my unit. I was guaranteed by management nothing was to be touched. Lets make this perfectly clearn I was not allowed to be there when the door was installed and I never gave my permission to enter or touch any of my belongings. I did call the police to make a report. On Easter Monday when I pick up my key I went back one more time in my storage, moved around 2 boxes then locked up and left. Next morning, Stephanie the manager called and left a message, I returned the call as she was irate and claimed She had a video of me stealing the butcher block and placing it into my car. I drove there right away and in the office, Stephanie acused me of stealing out of my unit and placing a 300 pound butcher in my car. She pointed to a picture not a video. I asked Stephanie to produce the video and she couldn't. How dare Stephanie try to turn the table of blame. We than went to my unit, I felt Stephanie was involved, one of the workmen was standing there but didn't speak English so Stephanie had this man had a conversation in Spanish, I asked Stephanie to translate since he was motioning with his hands of moving things around, Stephanie stepped back and started to call me a racist, she repeated herself many times and made sure the customers going in and out of their units heard, I truly believe Stephanie was trying to start a race war to take the attention off of her giving permission to the workmen to rummage through my belongings. I asked for an investigation into Stephanie and to be removed from her position as manager. I am still going through my boxes bc of her allowance of invasion of privacy with thes workmen. I never had a problem with,Cubesmart till this management with Stephanie. I recommend not to use this storage facility, I also have another at Federal highway self storage, Deerfield Beach, they are great and awesome prices. And Cubesmart raised my rate without giving a legal 30 day notice after this Security breach, this business has really gone down hill, not managered well., horrible! and not in the best neighborhood. Very disappointed Cubesmart hired by DEI instead of qualified staff.

I am currently renting a unit from Cube Smart in Deerfield and have been there for a month. Upon…read moremoving my stuff into the unit, I was told they would soon be putting on brand new doors to all of the outside units. The new door looked great when I arrived, but upon opening the unit up, I see a thick layer of debris from their construction job all over every single thing in there. Most importantly, it's all over my motorcycle that I just had detailed for $200 in preparation to sell it. Not only will it take hours to clean every single thing in my unit (10x10 filled to the brim), but now I cannot sell my motorcycle yet and I need to pay to have the bike detailed again. I spoke with the manager immediately and she told me the owner Ali offered me 1/2 month free rent. Unfortunately, that won't even cover the detailing of the bike. After expressing disappointment in this solution, she asked me to call the owner at his office. I tried multiple times without any answer. I then told the manager that I was having trouble getting ahold of him, and she told me to try again. I've now left a couple voicemails, called him several times, and called the main office several times. It's been a couple weeks now without response from the owner Ali, and it's time to pay the monthly bill. If you're seeing this, Ali, please reach out to me so we can resolve this.

Jaimie. has been very helpful and informative with Prompt service…read moreWith my storage questions and storage needs Thankyou very much frank lauro

Jaime is a true professional--she's a good listener, is efficient and always warm and friendly.read more

It's amazing this storage facility only has one review so far; and from Dec 2022. Very organized…read moreinside. The property manager, John, showed me around and I was able to view two of the storage units I was interested in. The units are of high quality and very clean inside the units also. I have to give a shout-out to John, because he went out of his way to explain everything as well as helped another customer with a quick request. He also showed me around the place, not just the units, but also the rental trucks, dollies, and I even took pictures of the accessories that I would need for my move. Now, let's talk about how much great value this place brings to storage facilities. On their website you can get really great prices. When I compare their prices to other storage facilities, they came up the winner every time. Not sure why anyone would want to go elsewhere, if they did some research. Highly recommended

The building manager was not present in the office, there were 4 to 5 customers who appeared…read morelooking to handle their business, but there was no type of management to be found. The wait time is usually 30 to 45 minutes long, would not recommend.