I have been a customer at CubeSmart in Oakland Park, Florida for approximately five years and…read morecurrently I am renting four units, but my experience has become extremely disappointing. I do not usually write negative reviews because I don't want to affect someone's livelihood, however, the situation has become so bad that I feel I have no other choice. The problems started a few years ago when my unit was broken into. The lock had been replaced, my belongings were damaged and shockingly, someone had urinated on my items. When I reported this, management showed no concern - no apology, no assistance, and no offer of compensation. They wouldn't even remove the unauthorized lock for me and when I was trying to dispose of the items that had been damaged due to someone urinating on them, they gave me a hard time about throwing them out in the trash cans out front. Since then, things have only been going downhill. Initially, I chose this storage facility because of the security and condition of the property; the main area had been secured by roller doors, which could not be accessed without a code. After the roller doors opened, there was then a gate in place. The building was clean and in good condition, which is not the case now. The roller doors have been inoperable for at least three years, and the gates have been inoperable for at least a year - creating an unsecured facility where people can come and go at will. The lack of roller doors also allows pigeons to roost in the rafters. This has resulted in excessive droppings and feathers throughout the property including on the carts that are used to move belongings to and from your car, creating unsanitary conditions that you inevitably bring into your vehicle and home. It is disgusting. I raised these concerns in writing, but nothing was addressed. The office staff appeared indifferent, responding with rehearsed dismissive answers rather than showing any genuine effort to help or even basic empathy. When I advised them that I was going to close all of my units, there was no attempt to retain my business or address any of these issues which speaks volumes about how they value customers. Additionally, although this facility is in disarray, they continue to raise prices. The rent on the last unit I rented increased after three months. Overall, this has been a deeply frustrating and unacceptable experience. Based on my experience, I strongly caution others beore choosing this facil

This place is a huge security risk. For at least 6 months the back gate has been broken and anyone…read morecan come in here at any time. What's the point of needing a code to get in through the front, when I could just come in through the back as there's nothing to stop me, or anyone else for that matter? If they are not spending to secure this place properly, one must wonder where else they are cutting. I am paying about $200 per month here, and I am not receiving the value I expected. Even Public Storage is more safe than this! Last week I came and there was only one cart. I am here now and there is only one other car and there are absolutely no carts anywhere to be found. I waited to see if anyone would come out with a cart and after 30 minutes no one had come. How is one supposed to bring things from their storage without the help of carts? Additionally it's only 7 pm, and lights are off. While I'm sitting here writing this, three people on bikes have come through the broken back gate. I'm not getting out of my car as I do not feel safe. I'm taking my stuff out of here and putting it at a storage facility that is better maintained. There's simply no excuse for a broken back gate for close to 6 months!

I highly recommend this location. I stopped by yesterday to get some general information to rent…read moreout a storage unit. Curtisha went above and beyond and helped me find what I was looking for. If you're looking for a Location to be upfront and great service, I would highly encourage you stop by here.

This storage facility is very clean and cool inside. Alicia…read morewas extremely helpful and friendly. I highly recommend McNab Self Storage.

Everything went smoothly every time I've rented here. Staff is friendly and helpful. I was able to…read morepick up the truck at the time I needed before hours and made it very helpful

Great place to rent a cargo van, highly efficient and very helpfull. Have rented twice with no…read moreproblems. Highly satisfied!!

Jaime was amazing and helped us get everything we needed! So happy we came to this location…read more Everyone should come here for their storage needs!

Jaime is a true professional--she's a good listener, is efficient and always warm and friendly.read more

The staff here are always so helpful and polite. I'm sure we all had experiences with storage…read morefacilities that suck, but this place is clean, cool, easy, affordable. Willis checked me in yesterday, what a nice gentleman. Your storage runs just got a little easier

I've been here since 2018 only late 1 time due to covid, I asked for a reversal of the late fee and…read morethey refused. Most companies give you a one time courticy but not these guys. I just let it go. However, the next two negative experiences have motivated me to take my business elsewhere. I'm an honest person who doesn't stand for being ripped off. I went to my storage with my key, the guy saw me struggling on the camera and came with WD to spray the lock but I accidentally bent the key. He tried to say it was the wrong key and tried to get me to have them cut the lock and buy a new one. I went home got my second key an exact replica of the one he said was t their key and opened it no problem. I Wasn't happy with the attempt to rip me off but I let that go. Now after updating my credit card info last month they say I was no longer on auto pay and charged me a late fee this month saying I canceled autopay which I did not. Total lie. I'm leaving this month and saving money so thank you and your corporate greed as it has motivated me to move to a more convenient spot and save $. Yay! It will more than make up for the rip off of which they will not get a second chance. At least not from me. Best if luck to those of you considering this place or already in the hands of their greedy grip.

Publix storage is great! Has spaces for everything, always…read moreclean and super safe place to keep your extra stuff. Specially Miss Erika, takes care of every detail and secures you within the best deal. 5stars.

Sharret was my Helper and she did an amazing job, very kind. Thank you. Got me going with my unit!read more

Sunshine Self Storage is a well-run, clean, operation. You punch in your code number and the gate…read moreopens. You drive through to your storage unit where you have to re-enter your code in order to use the elevator. Parking is easy and Sunshine has adequate carts for your use. When you leave, you have to enter your code a third time. The building is air conditioned and extremely clean. I highly recommend Sunshine Self Storage.

I've been there for three years and they just now after raising their prices twice the first two…read moreyears moderately, have now raised their prices by 75%! it now costs me nearly $ 500 a month if I want to keep my RV parked there outdoors on a concrete spot. Something doesn't smell right here anymore.

Great storage facility. Clean, air conditioned and humidity controlled units indoors. Friendly…read morestaff.

We just rented a unit at Addison Storage. Melinda was truly wonderful and a pleasure to deal with…read more She is super responsive and very helpful. It was a great experience. Thanks!