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    Atlantic Moving

    1.5 (55 reviews)
    Closed 9:00 am - 6:00 pm

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    Very rude and unresponsive to phone or text.   1st move in date was 7/5/22 and I still don't have my belongings on 7/25/22.

    Very rude and unresponsive to calls or texts. First date of delivery was 7/5/22 and I still don't have my belongings on 7/25/22. The person who had us sign contract sent the rude text that you see posted.

    Rita G.

    I wouldn't recommend this company to my worst enemy. I contacted Atlantic Moving and they told me they needed a two day window to arrive, but they usually come the preferred day of moving. Well, they didn't. We had to work day and night to be ready for the move from Texas to Iowa because they informed me a couple days before they would be coming the day before the preferred date. Atlantic subcontracted to A2Z Moving, Inc, a company registered in Flemington, New Jersey. Do not, I repeat, DO NOT let these yahoos touch your stuff. So much stuff arrived broken or missing. They don't care about your property. The worst was the display cabinet with 6 shelves. All 6 shelves were either missing or broken. Then they had the nerve to take 2 of the broken shelves and place them in a blanket. I just paid to have the broken shelves replaced - $368.08. The $2500 display cabinet is worthless without shelves. I sent in a claim for that with all the other broken or missing items. I was offered a measly $68. I refused to take it so I can leave open the opportunity to sue these jerks. I would give them a negative 5 star review if I could. To add insult to injury, another subcontracted moving company showed up the day we preferred, but we were never notified they would come our preferred day. Too late, our property was already on its way to be lost or broken by A2Z.

    We were handled by a Relocation Specialist named Jordan Davis who promised us relocation services that were not the real service you are paying for. Only to find out that none of the things that was relayed to us were true. The tactic is to lure you into contracting with this company but the actual outcome of the move will be totally different and the worst decision we ever made. First, we booked our moving services with this company Mid September for a Move-in date at our new house for November 1st. [Over a Month in advance] The reason being we needed to plan ahead was because we are a family of 4 with the youngest being 3 months old. Yes! We have a baby. Planning our move was critical as we have furniture/baby items that were important to have as soon as we arrive at our new house. Jordan saw the list of our inventory: CRIB, CHANGING TABLE, BOXES THAT WOULD DEFINITELY HAVE BABY ITEMS -- SPECIALIZED BABY FORMULA (that were insurance covered because they are very expensive), DIAPERS, and he still continued to guarantee us that our items will arrive at our scheduled move-in date. Not at any point in that conversation did he bother to inform us that there is a possibility that we wont get our items delivered on our move in date. (How inconsiderate!) Because to him, he was more concerned of closing the sale, even if it meant to put us in great inconvenience (we had to buy all of our baby's necessities while waiting for the delivery to arrive - an unnecessary expense out of our pockets because again we were led to believe we will have our items on the date we needed them). He scheduled our inventory pick up a week prior to our move in date. This company's actual terms and conditions of their service states that it may take up to 30 business days to deliver your stuff. SO BEWARE! Do not believe any of their sales people in leading you to believe otherwise. Even if they verbally commit to you, it wont be honored because they will just tell you the contract says this and that. We found all this out on the day we got to Florida, November 1 our move in date. The company refused to compensate us for the inconvenience and the expenses we incurred especially the baby's needs! Not only did they deceived us to believe that they will deliver on time, there were more! We had a Ducati Sport Bike included in our list of inventory to be delivered. We were guaranteed that our items will be handled with great care. We agreed to trust them in transporting the bike because we were assured that nothing will be put on top of the bike for care and avoidance of damage. (We paid a hefty amount of cubic feet just for the bike alone) You basically pay for every cubic feet your items occupy in a truck (okay, fair!) HOWEVER, it was definitely a scam. The transporting company they assigned to us had tactics to pick up our items with a truck and movers who will put your items in a way where it will look like you occupied more cubic feet to charge you more money during the pick up. When our items arrived, it was smooshed together and in a completely different truck!!! YES! They moved our items including the sport bike. NEVER DID JORDAN EVER MENTIONED ANY OF THIS TO US. Boxes were placed on top of the bike, furniture beside it that caused scratches, parts of the bike damaged, and more. Some of our boxes contained computers and laptops that arrived damaged! screen monitors were cracked despite us writing FRAGILE on the box. One box was cracked open when it was delivered to us, which tells us that they handled our items with NO CARE whatsoever. All the movers kept telling us was "there is insurance to cover the damages" -- Well, this was not the promised service we paid for. All we wanted was to be able to get our items in good condition. The Changing Table was broken and no longer functional. We witnessed the mover pushed our king size mattress off the truck and let it drop on the floor and in the process hitting our parked SUV. IT WAS A DISASTER. ---- This review is not the only thing we are doing. It will be taken to legal measures and sharing this experience to be a good citizen and warn all potential customers. This was a headache we would not want for others to experience especially families who have children. Our items got delivered on November 15, 2021. We have more pictures and videos to add but its too many.

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    Review Highlights - Atlantic Moving

    This was the first time having to use an actual moving company and they exceeded my expectations.

    Mentioned in 4 reviews

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