As always words really don't justify this Extra Space Storage!!! The customer service is still…read morebeyond exceptional, I can say that because I'm a retired CSM from Comcast Cable! When I say this place is awesome it's "AWESOME!" The facility is clean and easy to maneuver around like I typed this storage facility is great! I'm having second thoughts about posting now, this place is a hidden gem and so great everyone's going to want to come here.........! "MAN!"

I used Extra Space Storage on two different occasions. Each time my furniture was well maintained…read more Although the rental cost was set to increase, I would recommend this facility.

3 month introduction period ended and 10/25 got this email from company…read more This letter is to serve as your thirty (30) day notice for a rental rate change on your unit noted above. Your monthly rent for the space will change from $54.00 to $175.00 per month. Crazy predatory price gouging! Beware!!!

This review is based solely on the support we received from Jason, a customer service rep at the…read moreBaltimore facility on Belair Road. He was kind, courteous and extremely well versed on our issues. He resolved everything quickly and was an absolute joy to speak with. Customer service makes a huge difference in distinguishing between businesses, and I would support this business again just because of Jason's professionalism.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

My visit to this facility was great! I was greeted and assisted by Tira. She was so polite, down to…read moreearth and on top of her details for all of my questions. She made sure I was knowledgeable about the facility and their practices. The facility is very clean, organized, and filled with polite employees. Thanks again!

From the owner: Store your belongings at Extra Space Storage on 4211 Shannon Dr in Baltimore, MD today. Our large…read moreselection of storage units, Business Storage, Moving Boxes, Self Storage, Online Payments, Packing & Moving Supplies, 5x5 Storage Units, 5x10 Storage Units, 5x15 Storage Units, 10x10 Storage Units, 10x15 Storage Units, 10x20 Storage Units, 10x25 Storage Units, 10x30 Storage Units, Moving Carts, Climate-Controlled Storage, Covered Drive Aisles, Covered Loading Bay, Covered Vehicle Storage, Deliveries Accepted, Drive-In Building, Drive-Up Access Storage, Electronic Gate Access, Car Storage, Motorcycle Storage, Outdoor Vehicle Storage, Overnight Security Monitoring, Heated Loading Bay, Wide Drive Aisles, Loading Dock, RV Storage, Video Surveillance, Warehouse Storage, Manager On-Site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

DO NOT RENT FROM THIS LOCATION!! If ZERO stars were possible, this location would get it. We were…read morecustomers at the Public Storage on Shannon Drive for over two years, and the past year was extremely frustrating. We repeatedly reported a hole in our unit wall that was never repaired. Our key was lost while in staff possession, increased prices, and we were denied access to our belongings. Communication and accountability were poor, even after escalation. It took escalation to get additional numbers and email contacts. We ultimately paid under protest to retrieve our items and vacated immediately. Very disappointing experience.

If I could give no stars I would. My unit was infested with rats and the property manager did…read morenothing about it. Now I have to throw everything away. DO NOT RENT FROM THEM

I needed a box quick I called and they had it out there by afternoon. no messing around quick…read moreservice and friendly staff!. awesome

From the owner: SharkBox Mobile Storage is a leading provider in the mobile storage business, offering innovative…read moresolutions to meet the storage needs of individuals and businesses. With a focus on convenience and flexibility, SharkBox delivers portable storage containers directly to customers' locations, allowing for easy loading and unloading of items. Their containers are designed with security in mind, ensuring that customers' belongings are safe and protected. SharkBox also offers flexible rental terms to accommodate various storage needs, whether short-term or long-term. With a commitment to customer satisfaction, SharkBox Mobile Storage strives to provide efficient and reliable storage solutions tailored to meet the unique needs of each customer.

Mike and his team are friendly, professional and adaptable. I underestimated how much stuff I…read moreneeded moved but they made it happened. I moved out of state and they got everything there quickly and in tact. HIGHLY recommend them!!!

Mike seemed like a decent guy. The first time we both worked out an agreed time frame for the move…read moreand then he changed it to a later time without asking if I was ok with and he and his movers were also really late showing up to my home.I already knew no reputable moving company would ever ask for their money up front like he did with and also felt like he forced me into tipping his guys way to much money, half of which was before they stayed to move my belongings. when I was ready to go back and do a walk through after his guys left, i honestly can't put into words how many of belongings that left behind of mine and my little boy. Mike and his movers would be the last movers I ever recommend anyone to us.

Guess my review got taken off...what's up with that? I'm here again to write what should be on…read morethis site. Called Kerb because they had a high rating. It was someone new as we usually used local movers. We've moved multiple times within the many years we've been here in Maryland. This was a local move from Brewers Hill to Upper Fells, not far at all. I called to make sure they did local moves and they said yes. It seems as I called someone in California. They were very receptive initially. After I deposited the money, I didn't get any information until a few days before and I actually had to reach out to them first. I then got a call from someone that didn't really know the situation. Couldn't get a hold of the guy that initially started it all out. I was hoping for the best. All that aside, I was told the guys would call me 30 mins before. I got a call at 8 or so in the morning the day of. He did not have the addresses of any of the places. Found out he didn't have the right size truck. I was quoted an estimate and understood that it would probably be a bit over that, but not 500 dollars over. 1. Tried calling that day to get a hold of ANYONE...2. Guys started moving slower...understood but they only had 3 guys and I told the initial guy in california (in which he obviously didn't get a good understanding of how much we had) so the 2 bed house with a 10x10 storage unit and more boxes in the basement of the place we were renting...I told him I would even get pictures. ANYWAYS!!! Frustrated that it was taking way longer as the guys finally got to the house with, I thought, all of it...found out that it was not a big enough truck to make it all in one run. This pushed the amount much higher as they started to move slower. I realized that since this probably was not KERB...it was contracted out...the onus is on KERB for not getting a good understanding of what we had, not even calling me back the day of, and then trying to email and phone me after I had put up a bad review. Sorry, but you should have called me that day. You should have gotten a better estimate on what was being moved. If Yelp's not recommending software either deletes this or whatever it might be that they take it off again...I'll add it again. Not happy with Kerb or Yelp at this point. Hopefully people find this helpful and shop local.

My mom asked me to help and look for movers for my aunt that lives in the east coast. She needed…read morehelp moving back to Texas. So, I took my chances with Kerb. We've used other movers in the past for similar long distance moves and in terms with overall experiences, Kerb was the best! They were very particular about arriving on time for pick up. With that being said, they were 15 mins late. Lol. But i have to say their hard work made up for it. The movers was very thorough with the package and handling ensuring that no items received had a slight scratch. These guys are definitely well trained professional movers. Amazing moving skills that I would of never ever thought about. These guys work with nothing but boxes, crates, tape, plastic and bubble wrap. We were amazed. The good new is nothing came ruin or broken full service of packing and unpacking. It doesn't get better than that. My family was left highly satisfied with the personal attention and responsibility taken by the company during the move. Gotta give these guys a try if anyone one looking for a long distance move.