I contacted Hopkins & Sons about moving furniture from a one bedroom apartment in West Chester, PA…read more(plus 25 boxes in a downstairs storage unit) to my new apartment in Newark, DE. They were excellent all around, from Amy, the moving coordinator, to Josh, Joe and Neil the three gentlemen that performed my move. Communication from Amy was clear, prompt and friendly. The movers arrived right on time for an 8 am start. They knew their stuff. In addition to moving a couch, desk, and chair among other items, they moved my 55" flat screen tv and my Queen-sized sleep number bed with no problems. They do charge an up charge to pack the tv into a specific moving box for flat screens, which I thought was fair and much better than them simply trying to wrap it. They worked quickly and were done loading in 90 minutes. They were also familiar with my new building and knew where to park to unload and quickly got me set up and everything was completed by 1 pm. Moving is stressful, and the movers saw me when I was not at my best, and their friendliness, good humor, and competence really helped me get through the day. I thought the pricing was competitive for a professional service. I did call other companies to compare, and one of them wanted to charge 3x the price to move the flat screen tv, and didn't want any responsibility for the sleep number bed!! Just silly. I Highly recommend Hopkins & Sons.

The gentlemen were nice who came. That is the best I can say…read more They did not mark the boxes fully and the only way to find things was to open the boxes. They broke several things and most can't be repaired or replaced. There are things I have not yet found even though the items from the same rooms have been unpacked. I suspect they didn't make the move. Very disappointed

Great facility and management! Will absolutely keep them in mind when I need a storage again.read more

If I could give negative stars I would. When we were packing and moving back in July we had to get…read morea storage unit. We had to get the biggest size they had and we needed to get it climate controlled because we had pictures, kids memory boxes, furniture, clothes, leather couches, etc that needed stored and didn't want it ruined. We only planned on having the storage unit for a month or so because it was costing us $140/month. Well we go to get our stuff out of our unit.... There is 3+ inches of sitting water soaking all of our stuff in the unit. All of our stuff not in totes is ruined from water damage or mold. So my husband tells me we didn't get the extra insurance because we only had the unit for like a month. Im like okay, we will eat the loss of all of our stuff (which sucks), but they will at least have to pay us back for the unit. I paid for the unit to store our stuff, which it failed to do, instead it destroyed everything. So I go there this morning to talk to the manager or owner whoever he is to explain the situation and see what we can do. First of all he was a total d#$& right off the bat. Was pretty much like oh that sucks and didn't seem suprised in anyway that the unit was flooded (I'm sure it's not the first time he is hearing the units were flooded). He's not apologetic at all and proceeds to remind me we didn't get insurance so there's nothing that can be done. I was nice at first until he started being a prick. So I tell him I understand we didn't get the extra insurance. I'm not asking you to replace all of our stuff. I just want refunded for the storage unit that flooded and ruined all of our things. He just laughs and says no. He was rude and condescending so I proceeded to tell him about himself and that I wasn't paying for a unit that destroyed all of our shit. So we went back and forth we had some words, I left, he continues with the words, so I go back in and rip him a new one because he deserved it and more. ripping people off. Don't worry I left before I ended up getting arrested! So unless you want all of your things ruined do not use Elkton Storage...this is the place right behind Northside Pharmacy/Romas in Elkton. he was a jerk and obviously knew the units flooded by his reaction then did nothing to try and mend the situation

Called for a move that needed to happen by the end of the next day. Spoke to Enoch who said that…read morealthough it was short notice he would get it done by the end of the day. The next day Enoch called at 11am and said that he adjusted today's schedule and could move me within the hour. His 3 man crew was waiting for me when I arrived. They had all of my property out of there in 35 minutes. Great customer service and urgency.

We needed a quick move and they arrived EARLY, were SUPER quick and were very professional! Will…read moredef use again.

I experienced theft from my unit and was not notified until days later! Please be aware this…read morestorage company apparently has many break ins.

I would not recommend storing your belongings here. Be warned: the rates will go up unexpectedly --…read morenot because you're getting more value or better service, but simply because the company decides to raise prices. I was charged twice the original amount for the exact same unit. Nothing about the space changed -- no added security, no improved conditions, no upgrades at all. Just higher costs for the same service. It feels like a scam, and I regret trusting them with my items. If you're looking for fair and consistent pricing, look elsewhere. smh I will say the staff is nice whatsoever

Great service. They was on time and was able to quickly remove the furniture from my house. Truly…read moreappreciate the great service. Will definitely use your service again.

Great service! Very good and FAIR pricing. Quick to respond. Maintained communication on the day…read moreof service. They were able to maneuver large items through tight corridors with multiple floors without any damage to walls or fixtures. I would definitely use them again!

Shout out to BEEN MOVING SERVICES they were professional, pleasant, prompted, came to my rescue in…read moreexactly 3 hours. I'm grateful, pleased and impressed with their services I recommend you giving them a call. They handled my items with care and they organized my belongings neatly from the pickup to the drop location. Did I mention it was a holiday weekend... Please call you won't be sorry.

We recently used this company for the second time, and once again they exceeded our expectations!…read moreThe entire team was professional, friendly, efficient, and took great care of all of our belongings from start to finish. Our move was from a one-bedroom apartment, and they handled everything seamlessly--even with an elevator at the first location and a tight curvy flight of stairs at the new one. They worked quickly without ever making us feel rushed, and they treated our furniture and boxes with incredible care. It's rare to find a moving company that's this reliable, and having such a great experience twice says a lot. We wouldn't hesitate to use them again or recommend them to anyone looking for movers. Thank you for making what is usually a stressful day so easy!

Terrible customer service. Does not return phone calls, nor do they give a time frame of when they…read morewill. The woman that answers their phone is rude and condescending.

I've been dealing with Gainor Awnings for 30 years, and long before that, my parents always dealt…read morewith them. You could not find a better place for awnings, if you ask me. The customer service is excellent. I forgot to pay my bill for take down and storage and found the bill 4 months later! When I called to pay the bill, they couldn't have been nicer. I think the prices are reasonable and service is 5 Star!

We just moved two 3 bedroom houses and two storage units with them and they stayed with us start to…read morefinish ! Packed our storage unit and organized our belongings ! Great service will use every move and couldn't give a higher recommendation!

Very disappointed with our moving experience with this company. We received an initial quote based…read moreon an in-person assessment of our belongings - the owner came to our home, toured the entire home and provided an estimate. Our final invoice was triple the amount of our original quote. Through no fault of our own - nothing changed on our end from what the move involved; no items were added. Owner offered to move the date up to avoid bad weather, which was appreciated. However, our initial estimate was for 3 hours with a crew of 5. Instead the move consisted of half the crew, and it took about 14 hours across 2 days. My husband had to essentially join the crew just to get through the move. It feels as if a much lower quote was given to secure the job, and we can't help but feel swindled. It's unfortunate because we were hoping to go with the same company for our final move in 6 months, and now that is absolutely not an option. I can understand an estimate being off by a few hours or a few hundred dollars, but for the cost to triple is unacceptable. The move itself was decent enough, just expect it to take 3 times as long, and cost 3 times as much as your initial quote.