I'm glad I chose this business based on reviews, I will gladly drive an extra 5 miles out of the…read moreway for this kind of service. Jonni was very responsive even ON THANKSGIVING DAY! Plus I saved $300.

I was so impressed with the service I received from the Site Manager, Jonni . He went out of his…read moreway on the holiday weekend just to meet me. He gave me a tour of the facility. I was able to register in minutes. New Castle Self Storage is very clean, safe and secure . It's so convenient to just drive up to your unit to unload! I really liked the security and 24/7 access. Goodbye to the big box storage units that offer short term discounts then constantly raise your rates. New Castle Self Storage is where I want to be! "Jeana"

Thank you very much Stephan Wister, your service is really great, my English is not good, I try my…read morebest to serve translation and explanation, and take me to see and understand, the local environment is very clean,

I have stored my belongings at this location for about 4 months now, the woman that works the…read morecounter is extremely helpful. The place is secure throughout the night. So far I have not seen any water leaks, when I first got the units, management had them scrubbed clean. Overall I'm satisfied.

Horrible customer service from owner! I left a voicemail stating there was no one in the office and…read moreneeded assistance. A young man called me back and told myself and other clients he was located in the back location of the storage unit. Problem solved or I thought. The owner then texts me and tells me someone is there I explained already spoke with a gentleman who explained where he was located. The owner the. Proceeded to tell me, " obviously some customers cant read the large sign on the gate which says office in Dome building". Totally disgusting to say to customers who are paying you for a service. I will never use this location again!!!

Absolute worst !! When they used to be Jonathans stowaway before they were bought out , it was the…read morebest ! When it was Jonathan's there was a great group of staff there , very kind and compassionate and very helpful and willing to work with you considering it was also the pandemic and a lot of people were going through enough at the time . When it was bought out and changed to Newark safe storage that when it became a nightmare to deal with ! The new employees and owners were and are horrible. very incompassionate, rude , never were understanding about anyone's situation at all and never are willing to work with you ! Just unbelievablle and inconsiderate and uncaring especially in the time of the pandemic. I had a storage unit there for 2 years with all my belongings in the entire world after moving from out of state 3 weeks before Covid hit , so it taking now longer to find a place to move to. Two years of paying every month and on time , at the end of 2021 had to get set up on a payment arrangement for the first time to no fault of our own and was still making payments and they said I had till February 5th to get caught up ( and wasn't that far behind) . I called February 4th to pay the rest of the balance and the girl said our stuff was auctioned off in January, and proceeded to tell me there wasn't any notes on my account saying anything about February 5th. So long story short they sold all of our belongings , some things very sentimental and irreplaceable that had been handed down in the family! This place is horrible and the people very uncaring and very heartless. Ive called BBB on them and hope they get shut down . They auctioned our stuff with no warning , no phone call , nothing . They are supposed to let you know an auction date if your behind and for me I had to the money to pay up and they got rid of our stuff a month before the date they gave me , which is crazy and very unprofessional. So I'm warning the public now stay away from this place please because they don't care about anyone and will get rid of your stuff with no warning. I wouldn't want anyone to experience what we went through and the pain of loosing your belongings! So PLEASE STAY clear of this company. VERY BAD

Great introductory deal. When I Tri deal expired I was still able to get a pretty good deal…read more Don't forget to show proof of your homeowner or rental insurance to further reduce your monthly payment. Easy access, well lit, easy parking near entrance at my location.

I have had my stuff stored here for about 3 months so far. It's nice to be able to go there hassle…read morefree, to put stuff in or take stuff out. It's a good place - I'm so thankful for it. Bathroom on the first floor. Christine is extremely helpful in giving useful information. For example, the two units I have now which are both for 4 months at the web rate, she told me I should pay for additional time after just 2 months If I want to keep my stuff there for more than 4 months at the initial web rate. She was right. :)

I would give zero stars if possible. The company advertises one rate online and if you aren't…read morecareful when checking the digital lease agreement they send you, you'll miss that the real rate rate is about 30% more expensive. I even sent them a screenshot of the price I was offered (and secured with a down payment) online, and their response was essentially, "tough luck." This is the most deceptive and unfair experience I've ever had with a company. I'll be reporting to BBB and CFPB. That's after I get done making the rounds, leaving reviews on every social media platform. I've never been treated this was before and with any luck, they won't treat anyone else this was either.

The units were described as 5x5 @ $64 monthly. The rent was jacked up after two months to $84,…read moreapproximately 30% increase. When I complained I was told that this happens all the time. "The price isn't guaranteed." In addition I measured the unit when I set up my shelving which was 4' x 28'. It barely fit because the unit was only 4'11" x 4'5" not 5'x5'! If I'm paying for 25 square feet than that's what I expect! Everyone that rents these units is getting short shifted!

I needed a box quick I called and they had it out there by afternoon. no messing around quick…read moreservice and friendly staff!. awesome

From the owner: SharkBox Mobile Storage is a leading provider in the mobile storage business, offering innovative…read moresolutions to meet the storage needs of individuals and businesses. With a focus on convenience and flexibility, SharkBox delivers portable storage containers directly to customers' locations, allowing for easy loading and unloading of items. Their containers are designed with security in mind, ensuring that customers' belongings are safe and protected. SharkBox also offers flexible rental terms to accommodate various storage needs, whether short-term or long-term. With a commitment to customer satisfaction, SharkBox Mobile Storage strives to provide efficient and reliable storage solutions tailored to meet the unique needs of each customer.

They're Cameras don't work...someone robbed my unit...I filed a police report...and Cubesmart…read morecouldn't provide ANY film due to a faulty surveillance system....poorly ran...poorly supervised...poorly managed..I basically got an oh well my bad...surveillance is part of your contract agreement...these people don't honor that...horrible experience...

Now that I know where the bathroom is at I am totally happy with both of my units except for one…read morething. I wish there were more carts available. A few times now I have had to come back home due to no carts being available. Last week when I came with quite a few things there were no carts. There were 3 people putting things into one unit (either all family members or friends) and they were using 3 carts(1 each) I thought it was rude not to offer me one S I am 70 years old. Just a thought.

Place is always clean and everything is always working. Highly recommend if you need the room to do…read morewhat you need to do! JG

For friends and neighbors who live in the Greater Kennett Region, be sure to visit DE Storage New…read moreGarden for all your long-term and short-term storage needs. The facility is conveniently located off Starr Road and Newark Road in Landenberg, just shy of Gap-Newport Pike (Route 41) and across the street from the New Garden Township HQ and park. My last storage unit was very dark and the lighting system was awful. At DE Storage New Garden, the hallways inside are bright and well-lit at all times. I don't have to worry about using a flashlight inside my unit to see where I am. Instead, there is general light provided by the facility that helps me be more efficient with my time while feeling super safe. Also, the management team is incredibly kind and understanding. They truly care. This is by far a FIVE STAR business in the heart of Southern Chester County. Highly recommend!

On short notice, Elijah and his team arrived first thing Monday morning and completed my move same…read moreday. Good guys, very pleasant and helpful. A strong recommend!

I had an excellent experience with Always in Motion! They responded to my request for a move for my…read morebusiness within minutes and were able to take on the job the very same day, which was a huge relief. Elijah was amazing to work with super responsive, helpful, and made everything easy to coordinate. Elijah and Jordan were a great team!! They were very polite and professional throughout the entire process. The whole process from the team was efficient, careful, and made what could have been a stressful move feel smooth and manageable. I truly appreciate their reliability and outstanding service. I would absolutely use Always in Motion again for any future moving needs and highly recommend them to anyone looking for a dependable moving company!