Joseph and the crew (Jordan, Jackie, and Brandon) did a great job of moving us from our house in Baltimore to our new house in Bel Air. The move included loading the truck with a lot of boxes in storage as well as everything from our house. The guys did a great job taking care of all our boxes and furniture. This was basically an all-day job and we really appreciate Joseph, Jordan, Jackie, and Brandon for their hard work, the care for our things, and the professionalism they displayed throughout the day. Thank you to Joseph, Jordan, Jackie, and Brandon! read more

In the past, we had terrible stories of moving with different companies. We asked family who had recently moved (Liz and Josh David) and they highly recommended Jim Bishop's company called Eastern Movers. We had the best experience from our first call to Tim visiting our home for an extremely fair estimate and the cherry on top was the actual moving days. We were so lucky to have Donte and Ronnie pack up our house and then return to move our stuff 2.5 hours away. Not an item was dropped or broken or damaged! They were the best!! Super hard workers in addition they were friendly, kind, and listened to our needs. We would definitely use Eastern moving & storage again! Mr. and Mrs. Wadsworth read more

First: Gabe, Ronald, Dante, and Jackie, our movers, worked their tails off. They were pleasant and friendly and fast and efficient. Five stars for those guys. Everything came through the move intact, which I can't say for any of my other moves in the past. Office staff, on the other hand? Holy smokes. Negative one hundred stars. We had an itemized list of what needed to be moved, so Tim didn't send anyone for an in-person quote. (None of the places we contacted felt the need to do that either, so it didn't seem like a red flag.) Not sure if he thought we were lying or he just didn't write everything down, but over half the contents of the 10x16 shed had to stay behind, because there wasn't enough room in the truck. He also told us that the guys could move our attic, but that's apparently a liability, so we had to climb up and hand all the totes/boxes down to the movers. (Not their fault. They called the office to see if they could make an exception. It's just not covered by insurance - and Tim should have known that.) Our new house has a long, shared driveway. It's narrow (one car at a time) and has a 90-degree turn at one point. We sent Tim extremely detailed overhead pictures of the drive and explained the situation, and he promised to send two smaller trucks instead of one big truck, which he did not. (Overheard one of the guys ask another if they even HAD two small trucks.) He also didn't tell them they didn't need to back in because there is a place to turn around at the end. It rained for three days before our move. I'm sure you can imagine how that went. A tow truck was needed. Needless to say, the quote Tim gave us was drastically lower than the final total. I paid it because what are you gonna do? I didn't want the moving guys to get stiffed, and you never know what happens to the employees when you go up against their boss like that. Hopefully I waited long enough to write this review that they've gotten paid - and hopefully he paid them their full hours instead of his estimate. read more

I would use extreme caution when hiring this company for a move. We had a short move, 20min. With very little furniture (not a full house) and about 20-30 boxes. As stated by their estimate a simple move. Unfortunately, their movers failed to read the box that stated heavy and fragile with up arrows on it. I opened my items (mugs)to find them mostly smashed and broken. Other items with fragile written on it were fine. Someone dropped the ball, or box in this matter. I've sent a number of pictures and videos per Mr.Jim's request. He has refused to accept any responsibility for the broken box of items. Again, do NOT go with this company if you value your money and property. read more

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I used this company as a referral from someone else and I wished I would not have used them at all. At the end of the move I had chipped furniture, a broken TV stand and missing book shelves. When I called to inquire about the issue of the missing book stand, nobody could tell me what happened. In fact it took them almost two weeks from the date of the move to even give me an answer about how the crew didn't remember it and they thought it was already taken apart so they didn't have the shelves. Nevermind that they were the ones that took it apart- just as the disassembled other furniture that they weren't supposed to take apart. Save yourself a lot of time and money and use someone else. This company is awful, I would not recommend them and I will never use them again. read more

If you are smart you will avoid this business like the plague. Fortunately I moved most of my breakables and electronics myself. After the damage to other large items I fear what may have happened to them. Forget about your estimate. Your total bill will be thousands over what was quoted. They are either hitting you for as much as they can or they can't estimate accurately or anywhere near what you will end up paying. If you experience any damages the owner won't be responsive unless you continually contact him. He will get away with as much as he can regarding damage settlement. Overall it was a bad experience. They are the furthest from professional as you can get. read more

After several quotes we chose Eastern Moving & Storage. Tim came to the house while others did a "video" estimate. Tim gave us a fair price while others jacked up the price and gave us a 15% "discount" to get the price closer. Tim "squeezed" our move in on a busy Saturday and we thought we might get the B team. We got the A team for sure! Stefan, with his crew of Gabe, Sunny & Derrick were personable and worked quickly. They wrapped everything, were careful will walls and floors and did an amazing job. Sherri in the office made sure we were kept informed throughout the process. The paperwork was flawless. Thank you Eastern Moving & Storage. Bravo! read more

Eastern will milk you for your full estimated price, as well as overcharge for transit to and from your moving locations. We received an estimate for a 6-hour move and did the full apartment walkthrough over video chat. In order to attempt to save a little money, the day before we made 3 trips taking boxes with a pick-up truck, and also a separate trip to move one of our 55" TVs. The movers ended up taking their sweet time and brought us right to the 6-hour estimate anyway. I bet their manager wouldn't like it if they came back and said the job only took 5 hours, but I don't know why I'm the one that has to pay for that. Maybe you could make the argument that they were trying their best, sure. But what's not acceptable at all, is that we were quoted for 15 mins drive to our old residence, and 15 mins from our new residence with the empty truck. On Google Maps it shows a 6-12 mins drive to our old residence and 10-14 mins from the new residence. On the final bill they ended up charging for 35 mins drive to our old residence, and 35 mins drive from our new residence. Pretty weird considering that is the one part of the service they can predict 100% accurately. All things considered, we asked for a mere 30 min refund afterward but they decided not to reply to that, so here we are. read more

Just finished our move with Eastern and it was great. Tim gave us a quick and efficient quote. We moved today and Tony and Larry were fast, professional and seriously worked hard. We had a lot of heavy pieces and they managed to get them from our old house to our new, around tight corners and into place without any problems. They worked fast and our end price was even lower than our quote! Fantastic job and would def use Eastern again. Thanks Tony and Larry! read more

HORRIBLE HORRIBLE HORRIBLE. They left our bar 6 inches from the wall and sticking out from the other side of the wall. They also RUINED our $10,000 sleep number bed. At first we were happy with their moving our things. While they were finishing, we ran an errand. When we came back we noticed the bar away from the wall. No big deal except it's been over 2 weeks and they still haven't sent anyone to fix it. We're very close and it's a 2 minute job. The bed they destroyed, they showed it to my boyfriend and told him it was like that when they got there. NO IT WASN'T. They separated a Sleep Number mattress from its base completely making it UNUSABLE. We've called 3 times and nothing. I asked to speak to the owner and was told they would LEAVE A NOTE ON HIS DESK. That was a week ago. Do yourself a favor and don't use this company. read more

Eastern Moving & Storage - This is how they left our very heavy bar. It's been 2 weeks and they haven't come back. - Movers Near Me - Baltimore, Maryland

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I gave this company a good review after they left our new townhouse. They were polite and worked efficiently. However, After all the dust settled I was appalled. My beautiful cherry bedroom furniture was damaged badly. The blanket chest drawer was broken, 3 bureau drawers were ruined, there was a Huge gauge in a dresser. Now I have to find someone to repair this mess. They also dented a wall and damaged a step. I just wish I had been more vigilant at policing this group. The first time I used this company there were no damages. The second time was a disaster. read more

This is was least complicated move I have ever experienced thanks to the guys at Eastern Moving. They gave me a very reasonable quote compared to others in the area. They called me at 7:15 the day of my move and were there in 30 minutes, they got right to it and never stopped till I was completely moved. They were so caring to my furniture, always making sure everything was wrapped properly. They were also considerate to my young son who has special needs to make sure he was not anxious about his things being moved. Once we moved to our new house, they showed him the items again to make him less anxious. I was so thankful to have them move me during this COVID19 crisis! Thanks again Eastern Moving! read more

Eastern moved us twice: once into their own storage facility and again out of storage into a new home. I wouldn't recommend them. The first crew was full of kids; one got sick mid-day and couldn't do much at all. They took nearly twice as long as the estimated time. I was grateful Eastern didn't charge us more for the estimate .... until they did. Without any warning, they increased our monthly storage rate from $400 to $450. We had more stuff than they thought, they told us, this after the estimator saw our house before we got rid of a lot! But what could we do? Living outside the country and with nowhere else to put our stuff, we paid the extra: another $550. Then, when we needed to move into our new house, they scheduled us for one day, then asked if we'd changed the day for a discount. We needed it to be the day we scheduled because of my wife's knee surgery, so I said we'd rather pay the full rate and not have the discount. Then the owner called to tell me they were moving our day anyway. He insisted. His people had over-booked the day and we were out of luck. We argued for ten, 15 minutes. He blamed his staff for telling me I had a choice. I couldn't believe he threw his own people under the bus. Finally, I said, "What about the discount?" Begrudgingly, he said okay. The crew that delivered that load was excellent. Professional, good humored, fast and efficient. They even tried to get a heavy, oak desk up an impossible set of stairs. I was glad to tip them. But I also told them they worked for a mediocre company. One more thing: The company charged a fuel service charge when they first moved us of $50. The next time it was up to $100. Gas had gone down! When I questioned the increased cost given lower gas prices I was told that it wasn't really a fuel service charge; it was more a fleet maintenance charge. This company is constantly shifting ground. You can't trust their estimates or pricing or scheduling. I recommend looking elsewhere. read more

Two weeks ago we hired Eastern Moving and Storage to move us from Baltimore County to New York. Amazing service all the way around. Courteous staff, from my initial call, home visit for estimate from Mike, to Eric and his crew moving all of our things from one city to the next. The crew got things rolling, kept smiles on their faces, had kinds words for our family, and worked around my still packing up. They used two trucks. There was no extra charge. We could have got onto one truck, but the weight of the items were over truck limit (books and papers). They had enough experience to know when they were at their maximum weight and to start the new truck. I also had three furniture items that I had them drop off at Goodwill on their way out of town. That was fabulous! I've moved almost 2 dozen times and only a handful of times with professionals. But I like them so much were decided to use them when we move again! Best wishes to all your moves, may they go as smoothly as ours! read more

NO REGARD FOR SENIOR CITIZENS. I scheduled this move for my elderly in laws and for the most part things went smoothly. Their sofa; however, was damaged by the movers. When I tried to get the sofa repaired through Eastern I was given the run around, and they did not actively help me find someone to repair it other than a person in PA. I was told by their furniture repair shop that they require the sofa be taken to them, this would have left my 80yr old+ in laws without one for the holidays. When I asked for options, Eastern had none to offer. On my own I found a repair shop that would make a house call and I sent the bill to Eastern for reimbursement. The total for the repair was $270. Eastern Moving sent me a check for $20 stating a $250 deductible. Considering I spent $2,365.00 on this move that was a real slap in the face! The customer service I received from Eastern Moving was a joke and I feel like my elderly in laws were clearly taken advantage of. read more

Horrible. Overpriced, poor move lead, did not protect items or use common sense, and broke multiple items

Our Eastern Moving and Storage team of four movers, led by Tim Mabe, was fabulous beyond words. In addition to being incredibly professional and very nice, they arrived on time, jumped right in and got to work, handled everything with great care and did a fantastic job. When it came to unloading, they had a very organized system, and they put all of the furniture in its designated place, reassembled pieces that were disassembled for transport, and could not have been more courteous and professional. In addition to all of the moving related excellence, we were able to request a fully vaccinated team, who practiced very safe protocols during the move. Tim was amazing, and his crew was just great too. Would hire them again in a hot minute. read more

This is the best moving company I've ever hired. They worked with my schedule and time that I needed them and the owner even face timed me to see how much I had so he knew how many movers to send. The movers were fast efficient and got things in and out with very little damage. A few things have some scuffs but that's to be expected while moving furniture in tight apartment hallways. They never complained and kept moving the entire time. I'll be using them again for my next move! read more

Last month I hired Eastern Moving and Storage to move us from MD to MA. We had the salesman come to our home to give us an estimate and to see the fragiles and expensive stereo equipment that they were moving. They gave us a quote and we took out the extra insurance on our shipment for $400 . Needless to say, they lost a very expensive box of stereo components that was professionally packed for us by a crating company. I got the run around for the last 6 weeks and today the owner, JIM called us back to say that this will not be covered and refused to give us the insurance company information. I have never met a ruder individual who did not accept responsibility for a lost box. BTW, they do not count the boxes going on or off the truck. He blamed everyone but his company. Lots of upcharges for fuel, and extra weight that they never give you the proof of and transit coverage that doesn't cover a loss for the homeowner... STAY AWAY- NOT A REPUTABLE BUSINESS TO DEAL WITH. Will be letting the better business bureau and the MD Movers Association know of these deceptive practices. read more

So here I am not even 24 hours til my move tomorrow and I get a call stating that my move is being cancelled because workers don't want to work. Did I get rescheduled or offered any consolation. Not at all. What I did get was Gail telling me how sorry she was that she has to make the call. Well guess what Gail not as sorry as I was to receive it. Can I speak to how efficient or reliable Easterns Moving and Storage was during my move...absolutely not because they never moved me. Stay Far Away from this unprofessional uncaring company. Oh and by the way this is my first review of a company ever and I'm pleased to provide you fellow Yelpers with this information. read more

They were reliable, careful, professional and reasonable! I would highly recommend them.

This company is hands down the best! I had to move on a Saturday and Jim did an estimate on Thursday the same day I called. Friendly and professional, Jim was here in no time to do my estimate. On Saturday I got an early morning text with a status on where the movers were. 20 minutes later they were here. Friendly and again professional, four young men, Eric, Damion, Corey and Zack. It was in inside move from one apt. to another and they packed me up, moved me and unpacked me. They asked where to unpack things and did so with care for my belongings and put everything right where I needed. Literally unpacked me right into where I needed things to go!!!!!! I have a display case of cat figures and ceramic clowns and collectibles on care bears and rainbow brite LOL (a kid at heart); and they gently unpacked those items and neatly displayed them on the showcase shelf. I was in such shock because the diaplay looked better than the original set up I had!!!! Eastern Moving & Storage is awesome and they have such personalities that they make the move enjoyable! Not that I want to move again ever LOL BUT when I do, I will be sure to give them a call!! Thanks Guys! Raquel- the Island Lady read more

Recently moved from NW Baltimore to Howard County. Working with Jim from the outset was very easy. Jim was very accessible and straightforward. He visited our old home and provided a quote. The estimate was a little below actual cost but I took it for what it was, an estimate. I was prepared to pay more or less based on actual cost if the job was done right. I think I had much more crap than we all realized! The quality of the move was exceptional. Prior to the movers' arrival, I received a heads-up phone call from the head guy on the team (James). They were on time. Right from the get-go, you could see these guys were professionals. They were all business. They were very polite, careful, and if there was anything regarding clarification, they inquired instead of forcing square pegs into round holes. I don't know how they do what they do since it is grueling work. But no gripes, complaints, or even an appearance of fatigue. These men were machines. Eastern Moving comes with my highest recommendation. They do the job right! read more

Jimmy's crew did a great job for us! Despite a hiccup on day 2, Jimmy sent Eric & Tony to finish up the job and make sure everything was taken care of. They put us at ease in a very stressful situation and made everything right. Thank you!!! read more

We recently move from Baltimore City to a condo in Essex, Md. This being the first time my husband moved in 60 years, he was on edge. We hired Eastern Moving after reading so many other reviews. What a wonderful company to work with. Professional, courteous, hard working and our total cost came under the initial quote. All of our furniture and goods arrived in perfect condition. We bought the guys lunch and we had to make them stop to eat. Such hard workers! Thank you Eastern Moving for making a special time for us worry and stress free! read more

Nell, Michael and the rest of the team did a great job moving my mother from an apartment to Roland Park Place today. It was a four-stop move, and they were fast, efficient, professional and friendly. Jim Bishop set it all up and his crew exceeded all my expectations. Thanks, guys! read more

Brian and the crew did a fantastic job! Their attention to detail was refreshing. They took the time to label all of the items and protected our hardwood floors with packing blankets. Very easy to work with. I will recommend them to family and friends moving forward. read more

I am very pleased with our recent move from Owings Mills to Monkton. It was the hottest day of the year and the guys held up remarkably well. They had great attitudes and didn't complain about positioning and repositioning furniture at the new place. A second trip was needed and they called in a second crew to get everything done in a timely fashion. They were right on budget. So why not five stars? A couple of pieces could have been wrapped better. Several spots on the walls and door moldings need minor touch up. These things shouldn't happen but are an inevitable consequence of heat, fatigue and the size of the items. I wouldn't hesitate to call these guys again. Much better than all of my other local moves. read more

These guys are amazing. From the very first phone call we received, we knew we had made the right choice. Erick, Tori, Melvin, James and Dejuan couldn't have been more professional. They took great care to wrap all the furniture and all pieces sturdily and with precision. When delivering to our new home they put the boxes and furniture in their designated spots, making our transition so much easier with their help. They even moved boxes we had incorrectly directed to their correct rooms - we felt so bad but they were more than willing! They worked so hard through the sweltering heat and our un-air conditioned home because we couldn't figure out how to work the thermostat. We bought the guys pizza and we even had to force them to stop working to get them to eat. All in all this was a great experience and I would recommend this company and this particular team of movers to anyone :) read more

I had a really bad experience with these guys. They promised crew members in their regular employ and I did not get that. The men were slow, disorganized and easily distracted. If I didn't help them lift and place boxes and furniture, it would have gone on until midnight at $115 per hour. Damaged possessions and property too. The lead guy had energy, but the other two were not good and they even came with a broken dolly -ridiculous. read more

I picked Eastern Moving & storage because he was recommended by my friend who knew the owner. I felt like he was a local guy and could be trusted. They weren't the cheapest price we got. My husband signed us up and I didn't know that he did not take the extra $450.00 insurance. That's on us. I had several pieces of furniture damaged but I only complained about one. My sofa was ripped in 2 places. We had told them to use the basement door because it was 2" bigger. They took it down the steps instead. I called after the move and we were offered $100.00. I called 2 upholstery repair places and was told it could not be fixed. I called back to tell them this and was advised that because we didn't take the added insurance we would only be allowed $50.00 which I never saw either. My problem is I know they are insured and they are movers so you expect your stuff to get moved in one piece. This was a sofa that did not get used much. It was in perfect condition before the move. I had a couple of things broken. Don't use them unless you take the added insurance because they will break stuff and you won't be compensated for the damage. I even tipped the 5 movers $50.00 each and fed them all lunch. I know its a hard job and things will get broken but the company should stand behind their business. read more

Overall, the move went ok. Nothing was damaged and they moved relatively fast. However, certain individuals in the crew were rather rude. I live alone, and I did not have anyone else that could help me direct the move. As soon as the team of 3 started working, I was asked by the lead mover if I could go out and buy him breakfast if he gave me the money for it. Seeing as I needed to be there to oversee the moving of my furniture and belongings, I refused and allowed him to have some cereal bars that I still had in my pantry. I was told that they were "too sweet for him", and he proceeded to only eat half of one. I was a bit taken aback by his attitude. It was not my problem that he had overslept and did not have time to get the breakfast of his choice before arriving for my scheduled move. I thought I was being considerate by providing what little I still had in my pantry for him. I had even had bottles of water out. The other two crew members, who were doing the majority of the moving, were very grateful for the snacks and water. Later, while moving my belongings into my new home, I was questioned about why I wasn't married yet by the lead mover. Then, he proceeded to tell me that I shouldn't move again until I was married. At this point, I already felt very uncomfortable with his exchanges towards me, and I was deeply upset about this line of questioning and his statements that I needed to wait to move further until I was married. At the end of the move, I did have the opportunity to fill out a survey. I was told, by the lead mover, that I needed to fill it out right away, while he stood over and watched me fill it out. Of course, I felt pressured to fill it out with glowing reviews, and, at that point, I really wanted him out of my house. I will say that I had very pleasant interactions with the estimator, the two other movers, and the lovely lady who called me after the move to let me know that the lead mover had calculated my moving costs incorrectly (the move was actually cheaper). However, I honestly don't think I could this company again based on the actions of the lead mover. It was deeply uncomfortable for me. read more

Please stay away from this company and the owner Jim is total ass. I had them move a heavy bar from my parents yard to my yard. I was told that I would pay a minimum of 3 hours which should be plenty of time to move 1 bar that is a total of 10 minutes away. I call them the day before to let them know that it has rained for the past 10 days and that it probably wouldn't work to move the bar on just a dolly across the wet grass. The receptionist Gail said that shouldn't be an issue that she would make sure the drivers knew to bring the right equipment. They get to the house and get the bar stuck in the grass. They have to go back to the warehouse to get plywood because they didn't bring any with them even though I told them the day before they would need something to move it. Jim charges me for the extra hour and a half that his movers were gone at the warehouse getting wood that they should have brought in the first place. When I tried to talk to him over the phone he said its not his responsibility for his movers to bring extra equipment that I should have told them to bring wood even though i did the day before. He then called and harassed my Mom the following day to get me to pay the difference. I would highly suggest staying away from eastern Moving company. The movers also Broke off a piece of the bar and Jim said they are not responsible to fix it that I can just "glue" the piece back on. Finally, his last remark to me is that one customer doesn't make a difference that they have been around for 30 years. read more