I needed to find a place to park a large vehicle. I wasn't sure it would work at the location I was…read morelooking at (Eastern Avenue, Baltimore). I called and got Dalette. She was wonderful! She made sure she understood what I needed and then she checked to make sure it would work at the location I was looking at. Then she took care of all of the paperwork I needed. She made the whole process easy and pleasant. Based on my experience with Dalette I would definitely recommend Storage-Mart to others. Thank you Dalette for making it easy. I do appreciate it.

Expensive. I cancelled 2 days later flu for a cheaper place they are really expensive, . any how…read morestill got charged for full month. Nothing in locker nothing. Useless. Rip off.

I have been going to the Extra Space Storage units located on Pulasky Hwy for several years. The…read moreunits are very clean, and the manager, Shannon, is so helpful and friendly, indeed, she is the greatest and sweetest manager of all the Extra Space Storage locations.

AWESOME! AWESOME! AWESOME!…read more The facility is clean and well kept! The staff did EVERYTHING to help me store my possessions on very short notice and explained every step and made things VERY easy and simple. Moore D.

I paid for a storage unit a couple of months ago and my experience was TERRIBLE !! My kids and I…read morewere discriminated and harrassed constantly by the front office female employee / employees. she would actually park her car near the dumpsters and spy on my kids and myself as I was trying to get idems from my storage unit then my minor daughter was harrassed by employees when she was using the bathroom on their property within proper business hours the constant harassment and discrimination was so bad that my associate confronted the female office employee that was harassing, discriminating against me and my kids which according to the phone conversation it's clear my kids and I were discriminated against due to our hardships at the time which I made the mistake and disclosed while purchasing the storage unit while in distress it was then used against me and my kids I never lived or attempted to live in my storage unit I frequently came to my storage unit to gather items for my kids and myself within proper business hours plus we don't have a car and their exit gate system will not open if you're not in a vehicle so unfortunately (after office hours) still within proper business hours in order to get off the storage facility property my minor daughter had to slide though the small opening near the entrance gate to punch in my code information so we can exit the storage facility which we were confronted about as well (FYI change your exit gate system so people without a car and leave everybody doesn't have a car ) ) the harassment and discrimination became so bad that I was concerned about the well being of my kids and myself while this business property not knowing what the employees were capable of doing so when I would go to get items from my storage unit my associate would drive me and my kids there to make sure we were not harrassed or discriminated against then while I was still allowed authorization and access to my storage unit I got all my items and cleaned out my unit for the last time because I refused to allow my kids and myself to be constantly harrassed, discriminated by employees plus while removing all my items for the last time at this storage facility with my associate present with me and my kids I realized that it was a serious mice infestation (we had no food in unit) 200.00 worth of our items where destroyed past reviews regarding rodent infestation is TRUE I recommend people to look elsewhere to store their belongings plus after I sent them a letter notifying them that I'll no longer be using their storage facility by mail due to constant harassment and discrimination according to the my storage agreement they're now trying to scam me saying I owe money/lien I owe them nothing if anything they owe me money for my property that was destroyed by the rodent infestation at their storage facility plus the harassment and discrimination if they continue to harrass me I'll seek legal action against this business.

Well Kept and Clean! Amazing Prices! Rate is Guaranteed for a Year! No Hidden Fees just your…read moremonthly payment!

A fee days ago, I stopped pass a uhaul storage place, aft making reservations. Only to get there…read moreand they said"oh yeah, you did reserve a unit but we dont have any" not only was that super Inconvenience, they were the epitome of unprofessional and rude AF!! After going thru BS with uhaul yesterday. I called and reserved a unit with extra space storage. Today, just to confirm things for my move in day tomorrow I decided to stop by. As soon as I stepped in the office I was greeted by Chris. Chris deserves a raise.. lol...no seriously!! He had a smile on his face the entire time. He even got the golf cart out, when I told him about my walking disability & took me around to show my unit. Everyone know how stressful moving is and he definitely didn't add to my stress level. Most definitely 1000% more professional then the others.

Right-sized locker despite being just a little smaller than advertised. What they fail to mention…read moreis that you also have 8' of vertical space in the locker. This can be quite useful for slightly larger things that must stand upright. The handoff was done online and quite easy. Someone figured out this business model and it seems to be working well.

Billy and the crew are above and beyond I highly recommend them…read more Great Service Quality and value of product. Safe and clean 24 facility. We needed a U Haul and they have them too.

Used this company for Uhaul purposes. Had a little trouble with the self check out, but the…read moreemployees were very kind and made it right. Wonderful customer service. Clean well running truck. I would use this company again.

now that this company was apparently bought out by Go Store It you literally cannot get ahold of a…read moreperson. it's all AI, no one talks to each other, so I've had to explain myself every time to either an AI bot or a human who has no clue about the 10 other conversations I've had with people that are supposed to connect me to someone that will help. As if moving isn't hard enough. Im moving out and will never do business with Go Store It again!

Place is a rip off! Signed up for 10x10 unit plus their insurance. Don't rent here they will…read moreincrease your rate!! Just rec'd this notice. We are sending this notice to inform you that your rental rate on unit **** is increasing from $73.00 to $140.00. This letter serves as your thirty (30) day notice for the rate change. Your rent payment due on 8/1/2025 will reflect the new rate. Your business is important to us. Due to operational costs associated with providing you the best possible self-storage experience, we are instituting the minimum rate increase needed to meet the financial demands of our storage facility.