Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Very nice, clean and professional place. Owner is a cool, sweet guy, and helped us altogether in…read more10-20 min max. Price range is wayyyyy more affordable, and there was a spring deal. We even put a "hold on a unit" just in case which i think could really come in handy. We asked if we could move our stuff in immediately, and they were able to do that.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

The office work er friendly and ready to answer any questions. It example the different in the…read moresizes and pricing. Every information on the place. Thanks

This storage complex is probably the oldest one I have ever seen. I think it was built at some…read morepoint in the 1980's. That being said it is exteremly well kept, clean and in good overall condition. The staff is very friendly and helpful. The overall experience was great. My only comment is I wish the gate hours were a little more extensive. I think they are probably set the same as the office hours for security reasons.

Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.

Great customer service thank you for all the help and answering my questions! I found the perfect…read morestorage for my needs!

Nice state of the art facility, brand new building and super nice weekend staff. I'm helping my…read moreparents relocate (I'm in the storage industry as well Property Management/marketing) it's nice to see not a big box brand in the area. Pricing wise it's a newer company so I don't think they don't any comps in the area. I'm also leaving a review on Google because Yelp isn't for Storage.

From the owner: Your one-stop solutions for managing personal space overflow, providing units of all sizes,…read moreincluding climate-controlled units. Multiple large units available for boat, RV & car storage.

Always my first go to when it comes to a storage unit in Reno. Clean units, good prices, great…read morecommunication and their customer service is amazing. They're always super helpful.

This storage is super simple, and great for your money!! Everyone is super nice and kind. Every…read moretime I've come to them with a question or concern, they answer politely and are always very helpful. Great affordable prices! Great for college students!

Place is riddled with rats. Our entire house is ruined. DO NOT GET A UNIT HERE! They refuse to…read morerefund stating that its in the contract....nowhere in the contract does it specify RATS. They told me they were aware of rats being an issue, and even went as far as to blame it on tenants and the hotel across the street. Good price if you want rats ruining your shit.

Rats and More Rats. Keep your stuff in rat proof and dust proof containers. Finally got out of…read morethere. For a while it wasn't an issue, but the last couple years it has gotten worse. They will probably try to charge me because I didn't sweep all the dirt, bird feathers and rat droppings. No, way was I doing that. Two truck loads to the dumps. I will enjoy the money back in my pocket with no payments to make.

Stored my RV there years ago, not only did the owner or his representatives use it (while it was…read morestored there, damaged was done to the unit.

My RV was stored with this company for years. For the first years, this was a great place with…read moretruly concierge service. But then -- maybe two-or-so years ago -- something changed for the worse. I asked for services with an explicit matter for attention and that matter wasn't taken care of. Common things like a shuttle ride home became a somewhat nasty confrontation. The promise of a date to get my RV turned out to have never been passed on to the boss, by an employee who was no longer there. Etc. I decided to sell my RV and ended my contract with Admiral. This was mid-month, and I was assured I'd receive a prorated refund. It took 2-1/2 months, 5 phone calls, and the threat to go public on local and social media before I finally received this refund. I don't know what has happened here. This used to be a wonderful business. But not any more. I can no longer recommend them.