Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Arco's proves there's way more to storage than a building. This storage facility provides easy…read moreaccessibility in a well lit safe environment. Contacting management is easy and the staff take a personal interest in the safety of my belongings.

Clean inviting grounds, courteous management, clean large units and reasonable rates. I've used…read moreArco's storage in the Bay Area. I was thrilled when I learned they opened up in South Lake. I'd recommend them to anyone.

The office work er friendly and ready to answer any questions. It example the different in the…read moresizes and pricing. Every information on the place. Thanks

This storage complex is probably the oldest one I have ever seen. I think it was built at some…read morepoint in the 1980's. That being said it is exteremly well kept, clean and in good overall condition. The staff is very friendly and helpful. The overall experience was great. My only comment is I wish the gate hours were a little more extensive. I think they are probably set the same as the office hours for security reasons.

We moved into a fantastic ,clean and wonderful facility. Paul was beyond helpful in getting us a…read moregreat rate and the storage untit has a light inside to make it easier if you're there in the dark. Compared to the storage unit we came from Sparks Storage is a 10 out of 10!

From the owner: First Month Free! Best prices in town. 24 Hour Access…read more Brand new, secure facility in Spanish Springs

Great customer service. Rented for a few years. Definitely recommend this location. Will and…read moreRebecca are both super helpful. I have previously recommended to friends, and I will recommend them in the future.

Always my first go to when it comes to a storage unit in Reno. Clean units, good prices, great…read morecommunication and their customer service is amazing. They're always super helpful.

I could not recommend this storage enough! Sarah the property manager is a delight to interact…read morewith! Plus she's makes the best peanut butter cookies I've ever tried! The property is very nicely maintained and I never had a problem with damage in my storage. The deals they offer and the regular rate seems very reasonable to me. Definitely worth the money for the units! Thank you so much Sarah!

A-American is an excellent facility! Specifically Sara at the office, was super helpful and…read moreprofessional, took care of our storage needs - made it super easy. Most storage places are difficult to work with, demand you do certain things, basically storage nazis. Not this place! American and Sara are friendly, know their stuff, and pleasant to do business with. I'm absolutely using them next time! Thanks!!

Jose the regional Manager was amazing. Very professional and provides more than the standard for…read morethis Business. Just know the entity that holds this unit will communicate and work with you when you need.

I moved out on the first and they charged me for one whole month of rent. They don't pay back…read more Won't pay back.

Great customer service thank you for all the help and answering my questions! I found the perfect…read morestorage for my needs!

Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.