Fermin was the best helping me decided what I needed for storage. He helped figure out what size…read morestorage unit I needed. The price was perfect! Fermin was helpful explaining the process of codes, and what I needed to do in my current situation. He gave me peace of mind with the items that were being stored. He even gave a gift basket to us and I found out I bought the wrong lock. Fermin was nice enough to give me a lock for free because I got the wrong one! The process to get the storage unit was quick and easy. If I ever need to store anything again, I will do it here as long a Fermin is in charge! I know the storage things are safe there.

Great costumer service and convenient location with great prices. Fermin is a great employee to do…read morebusiness with and a valuable asset to your team.

Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

I live next to this brand-new, well constructed storage facility. Having the pleasure of observing…read moreevery phase of construction, I have acquired comprehensive details regarding this facility. 1) Sturdy units (5'x10') & (10'x10') with tall ceilings, 2) Security oriented (gated access only), 3) Located away from through traffic, yet easy to find, 4) Owned and managed by a reputable business which is well established in our community, 5) Has a well-designed traffic pattern for quick or long visits.

Very nice, clean and professional place. Owner is a cool, sweet guy, and helped us altogether in…read more10-20 min max. Price range is wayyyyy more affordable, and there was a spring deal. We even put a "hold on a unit" just in case which i think could really come in handy. We asked if we could move our stuff in immediately, and they were able to do that.

I signed up online when I was moving and needed overflow space until I got settled in. There was a…read more1/2 off deal. I got a drive up 10x10 for $69 a month for 3-4 months. Everyone I had contact with was professional and friendly and super helpful. My first unit was too small and I realized that after I saw it in person, luckily they had the bigger one available and I was able to pivot there. Place is clean, easy to get in and out of and I think the biggest plus is that it's safe. It's in a great area, and I never had issues with pets (two legged OR four legged kinds) I'd definitely recommend, keeping in mind it's a little off the beaten path if you don't mind that.

IF YOU WANT TO GO BROKE STORING YOUR STUFF, THIS IS YOUR KIND OF PLACE…read more OTHERWISE, STAY AWAY. Here's my case: rented a 5x5 unit in South Reno in April 2019 @ $102 a month. Just got the latest price increase: $192 a month. Do the math: that's an 88.2% increase over seven years, averaging a compounding 12.6% a year. They blame the last increase on rising insurance costs, which are $16 a month. B.S. The Corporate HQ has a crappy "it's in the contract" attitude. SAVE YOURSELF GRIEF AND MONEY. AVOID STORQUEST LIKE THE PLAGUE.

I just rented a 5X10 a couple of days ago, so this is my initial take: Excellent customer service…read more- Blaine laid out the agreement, honored the online deal, helped me understand what I needed from my insurance carrier to avoid paying the security fee and was very personable in the process. I'll revisit this review in a few months, but like I said - so far, so good!!!

Great customer service The value is the best I have found in…read moreReno . All of the staff work hard to help their customers. ​

We have been at this storage unit for over 10 years. The previous lady that ran the place was…read morealways nice and helpful, she has since retired and they have a new person running the place. This woman is NOT nice, is NOT helpful, IS QUITE RUDE, and IS DRIVING PEOPLE OUT. Simply she is a b****. The owners raise the prices every single month which is also driving people out. NO ONE SHOULD RENT FROM HERE. Tell all your friends and family to stay away from these storage units and if you or someone you know rent here, tell them to vacate and go somewhere else. This woman that is running the place needs to be FIRED!!!! What made this p;ace nice was Alanna. Alanna is no longer there and the new woman running the place is a total BITCH.

My Husband and I are planning a Big Move from Texas to Reno/Sparks Nevada in the near future. We…read morehad packed a PODS Unit with a lot of our Things but needed to cut back on the monthly Fee PODS was charging. Our Stuff didn't need climate controlled storage so we found Desert Highlands Mini Storage. I spoke on the phone with the manager, Alanna, and I was Extremely Satisfied with her assistance ! After discussing our Dilemma with her, she assured me that she would find the Perfect Unit for our needs so that our PODS container would not interfere with Other Patrons ! She was Absolutely Spot On !! When my husband and I arrived, we had the honor of meeting Alanna and she showed us the Unit She Chose for us Which is 1/2 the Price we were paying for our PODS Unit ! Our PODS Unit was delivered expertly, my husband and I Unloaded it, moving it into the Fixed Unit at Desert Highlands and later that afternoon the PODS unit was Picked up ! It was a Perfect Day for us and we cannot say enough Great Things about this MinI Storage Facility ! Great Management and Totally Secure ! Alanna will Do Her Best to help You with your storage needs, I'm Sure !

Dave was incredibly helpful and very kind while getting set up for our storage unit. The price was…read morevery reasonable and the were able to month to month with no minimum- we only need a unit for one month so this was a huge plus! The only down side is a lack of parking for your car while unloading/ loading but thankfully no one else was there during that time. It would also be nice for covered parking spots because while we moved our belongings it was raining. Otherwise a great spot for storage! Very good location for NW Reno.

Best self storage I've used. Great location off N McCarran, clean office and facilities, extremely…read morenice staff, and reasonable prices! Couldn't ask for more!

Great move in special to pay $1 for the first month, then an affordable $157/ mo. for a decently…read moresized unit (10x20). All units seem to be drive up units, perfect for those in need of storage with a disability (ADA compliant). There is an office if you would like to speak to someone during office hours. We have not had an issue with anything thus far in terms of payment, communication and storage in general. The facility is fully fenced in with a cinderblock wall about 8-9 ft tall (maybe taller) and a security gate, of which they give you a specific code to enter. Online setup, payment and cancellation available. Outdoor RV parking is available. Trees available for shade vs parking covers.

I have been a customer of Vista Park Self Storage for years. They have been wonderful working with…read moreme when issues arose! Natalie and Emily are wonderful and very kind and love to help you out whenever possible! They go above and beyond! Thank you for all that you have done for me!