NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Very helpful and easy to sign up with. Staff is very friendly and made it easy to pick out the…read moreright unit for us.

Beware that as soon as you rent and move into a space they jack up the price ALOT assuming you…read morewon't bother to move all your stuff. We are so out of there!! Although front desk staff is very nice they have no say in this price gouging and were actually surprised themselves by it when they looked up our prospective rent for December.

Lani and kathi are amazing people. They are always busy. i had a ba accident so I can't drive or…read moreleave my house unless for a Drs apt and one of my sons drives me. Its a lot for me just to shower ( which I need help) and to make Drs apts. I can't do anything really except sit at home . My thinking is kinda messed up right now and a lot of things are hard for me . Every time one of my storage units are due , both Lani and Kathy call me to remind me. They also ask if I want them to use my card on file to pay it for me. it very helpful to me . I've never had such great customer service from a companes employee . Its nice when I get that message from either one of them because it's not just a reminder message they also ask how I'm doing. I haven't been around people in awhile so it means a lot to me . They don't have to do all the things they do for me and other customers , it's just how kindhearted they are . When I use to go in to pay either one of my storage units . They would also ask how that person was doing and if anything else they could do . You could see the bond they had with each person. When I was waiting and costumer were leaving or waiting like me . Customers were always saying they appreciated me and other customers for waiting and how these girls actually care . I've heard that so many times . Lani and kathi want their store to have great customer service. They don't do it for just for that reason . They both do it out of the kindness of their hearts. I hope and I'm sure many other customers feel the same way . I hope they never leave ! Debbie

I've had a space here for over a year and no complaints. The rents are cheap, the location is next…read moreto the Summit Mall so nice and convenient. The buildings are older and my roll-up door isn't the smoothest but it works and is a fair trade off for the cheap monthly rental price. Overall would recommend to other guys, if you are female check the space out first and make sure you can open and close your door easily on your own.

Just got storage enjoying my business so far even let me borrow lock for 1 day no fee to be able to…read moreget one next morning

We just purchased a home in Incline and were looking for a clean storage company for all of our…read moreitems we are unable to fit in our home at this time. I called South Meadows and spoke with Creighton to inquire about availability. He was so helpful and gave me all the info I needed. I knew this would be our storage place. When I called to get everything set up, I left a voice mail and within a very short time India called me back and did all of the paperwork needed when we were ready to get the storage set up,. She was great also, so helpful. Because India was new, she wanted to make sure she was doing everything correctly, and had to put me on speaker while she spoke with her supervisors to confirm that she was doing everything correctly. I was impressed with the level of respect the people she was speaking with had toward her. That is customer service at its best. When supervisors treat their new team members with respect and patience, you know it's a great place. This is my storage place for as long as I need them. They are the best!

From the owner: Discover why Reno residents everywhere are choosing South Meadows Mini Storage on Geiger Grade Rd…read morefor all their storage needs. South Meadows Mini Storage is fully fenced and gated, and has a resident manager, drive-up access, and more - if you need it stored, South Meadows Mini Storage can help. Contact us today or reserve your next unit online.

Convenient, friendly and a great value. It does get windy in this part of town, so I recommend a…read moredust barrier on the floor. I had my things at Zolezzi for about 9 years with no issues other than dust. Definitely recommend as a good value.

We have a small travel trailer we wanted stored and because of Burning Man and just the general…read moreoutdoor loving Northern Nevadans we had a hard time finding a spot in town. I found a place in Washoe Valley but it was more expensive and further away so I got on the waiting list for Zolezzi. In about 6 weeks I got a call- a space opened up and our trailer has been there ever since. The manager is super friendly and helpful and the space is just over half what I was paying previously so I have been nothing but pleased. The yard is filled with RVs, work trailers, travel trailers, and cars that are in various stages of decay waiting for restoration. It is easy in and out and the spot is large enough for my trailer. I sure appreciate the convenience and their pricing can't be beat. Glad I checked in with them :)

Amazing staff to work with. Originally stored our travel trailer at their storage facility. An…read morenow renting a self storage trailer to help facilitate our move. Our house hasn't closed escrow, but I need out of our old house and don't need to load and off load everything I own more than once. This solves the problem at a fraction of other options costs. This is even cheaper than renting a local uhaul for several days. Amazing rates! Amazing staff!

Foothills moving storage made my move a breeze! The trailer was dropped off, we loaded it and it…read morewas delivered when we needed it at the new house! Foothills moving storage is a fraction of the price of most moving storage! I recommend this company to anyone moving, remodeling, cleaning and just need extra temporary storage!!!!

A-American is an excellent facility! Specifically Sara at the office, was super helpful and…read moreprofessional, took care of our storage needs - made it super easy. Most storage places are difficult to work with, demand you do certain things, basically storage nazis. Not this place! American and Sara are friendly, know their stuff, and pleasant to do business with. I'm absolutely using them next time! Thanks!!

Was looking for a moving truck to rent and storage unit very last minute and Sarah could not have…read morebeen more helpful and accommodating. Not to mention, it was super easy and quick to get a unit and we were able to utilize the free moving truck! They provide a truck driver and he comes to your place, you load the truck in an hour, then he drives the truck back to the storage and you have an hour to unload. Such an amazing deal and my whole experience was great. Thank you so much for making my move easy!

Amazing customer service! The manager, James Willis is incredibly polite, flexible, and truly works…read morewith your needs and life circumstances. Everything is handled quickly and professionally, which makes the whole process stress-free. The facility is always clean, smells great, and has carts available, which makes moving items into storage so much easier. Payments are simple through the app, and the entire place is very well organized. I've rented storage many times before, but I've never experienced this level of high-quality service. This is a secure facility with easy access. I definitely recommend this establishment to anyone looking for storage.

Under new management so the rates got bumped up, but still price-competitive to the rest of the…read morearea. (10x10 unit is $139+$13 per month as of 3/28/2022.) I exited due to moving from the Reno area to Tahoe (so it was way less convenient for me to access) and once the rent became market price from my grandfathered $90/month that kinda pushed me to get my act together and clean up. Note they have a 30 day notice clause so account accordingly. The old managers were a lot more flexible about this and were able to just close it out after notice, but this is reasonable policy.

This is the best Uhaul. Super helpful. They give a crap. They helped us find an item not showing…read moreavailability.

After my reserved trailer not available at the Midtown Virginia location was able to get what I…read moreneeded from this location. Responsive on the phone and in person. Seems to have a good inventory of trucks and trailers.