Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Called and inquired about RV storage. They asked about the size of the RV (31'), age (2026),…read morecondition (brand new), my address, if we had insurance... Anyway, after answering each question I was rudely told "we don't have any room for an RV... Would've made sense to just say that in the beginning, that way they could've gone back to watching The Price Is Right...

Service was great even got a call back on a day they were closed! reasonable pricing and very clean…read morenice units! Very happy!

They get one star for getting rid of Johnny, and they get one star for being right behind where I…read morelive. They lose three stars for raising my rent FOUR times in one year. They'll give you a good deal/price to move in and just as soon as you get your stuff in and put your lock on, you'll get a notice the rent has gone up, and then up again, and up again, and up again. Within one year you'll be the proud owner of the most expensive storage unit in the state.

Refused to commit to yearly rent, want to lock you into a month to month after the Very attractive…read morepromotional rate expires. This should be illegal. I asked for a yearly contract and they refused. Beware beware beware

Great move in special to pay $1 for the first month, then an affordable $157/ mo. for a decently…read moresized unit (10x20). All units seem to be drive up units, perfect for those in need of storage with a disability (ADA compliant). There is an office if you would like to speak to someone during office hours. We have not had an issue with anything thus far in terms of payment, communication and storage in general. The facility is fully fenced in with a cinderblock wall about 8-9 ft tall (maybe taller) and a security gate, of which they give you a specific code to enter. Online setup, payment and cancellation available. Outdoor RV parking is available. Trees available for shade vs parking covers.

I have been a customer of Vista Park Self Storage for years. They have been wonderful working with…read moreme when issues arose! Natalie and Emily are wonderful and very kind and love to help you out whenever possible! They go above and beyond! Thank you for all that you have done for me!

I signed up online when I was moving and needed overflow space until I got settled in. There was a…read more1/2 off deal. I got a drive up 10x10 for $69 a month for 3-4 months. Everyone I had contact with was professional and friendly and super helpful. My first unit was too small and I realized that after I saw it in person, luckily they had the bigger one available and I was able to pivot there. Place is clean, easy to get in and out of and I think the biggest plus is that it's safe. It's in a great area, and I never had issues with pets (two legged OR four legged kinds) I'd definitely recommend, keeping in mind it's a little off the beaten path if you don't mind that.

IF YOU WANT TO GO BROKE STORING YOUR STUFF, THIS IS YOUR KIND OF PLACE…read more OTHERWISE, STAY AWAY. Here's my case: rented a 5x5 unit in South Reno in April 2019 @ $102 a month. Just got the latest price increase: $192 a month. Do the math: that's an 88.2% increase over seven years, averaging a compounding 12.6% a year. They blame the last increase on rising insurance costs, which are $16 a month. B.S. The Corporate HQ has a crappy "it's in the contract" attitude. SAVE YOURSELF GRIEF AND MONEY. AVOID STORQUEST LIKE THE PLAGUE.

Fermin was the best helping me decided what I needed for storage. He helped figure out what size…read morestorage unit I needed. The price was perfect! Fermin was helpful explaining the process of codes, and what I needed to do in my current situation. He gave me peace of mind with the items that were being stored. He even gave a gift basket to us and I found out I bought the wrong lock. Fermin was nice enough to give me a lock for free because I got the wrong one! The process to get the storage unit was quick and easy. If I ever need to store anything again, I will do it here as long a Fermin is in charge! I know the storage things are safe there.

Great costumer service and convenient location with great prices. Fermin is a great employee to do…read morebusiness with and a valuable asset to your team.

They're alright. Super strict about punching the code coming in and out of the property. I think it…read morewas Nick who came to tell me I needed to do it EVERY TIME - with a bit of an attitude. There was a leak in my unit. I was disappointed because furniture got wet. Luckily I was in there every few days or else my leather chairs would have been completely ruined. The lighting at night is pretty bad including the street lighting. I never felt safe coming here at night because of the lighting issue. I wouldn't recommend meeting a stranger here at night. I rented at Disc self storage for many months and had a better experience there. I don't think I would rent a unit here again.

I rented a unit here for just over 10 years; I finally moved out (Nov 2025) as a result of…read moredownsizing. Always felt safe when visiting, never had anything stolen. Customer service was consistently good. I always paid my rent in person at the office, in multi-month intervals, so I interacted with the staff 2-3 times a year.

I rented a 5x10 space for 6 months and would choose Richards Place again if I needed storage in the…read morefuture. Staff: The site manager Dotti makes up 4 of the 5 stars of this review :) I went into the office twice and called a few times. Each time, Dotti was very helpful and down to earth....great customer service! She made the process to get a unit and move out super easy! Facility: Easy location off Pyramid. Super secure, clean, and temperature controlled. Cost: is average for what I had @ $116 for 5x10 with no contract, no hidden fees or hassles. I would use them again.

I visited Richard's Place Self-Storage today and had a great experience, Kathie was wonderful and…read moreanswered all my questions, also explaining all the details I needed about my storage concerns. I highly recommend Richard's Place for all your storage solution's.