I cannot stress enough how amazing Alanna is. I got my…read morefirst storage unit here in 2016 when my mother passed away from cancer. I moved back in April and immediately got my storage back there although it is far from where I live. She remembered me! And that spoke volumes. I won't go anywhere except for Desert Highlands because of Alanna. She is genuine, helpful, knowledgeable, personable, and an overall pleasure. She cares. She works hard & has a clean, safe property. As long as Alanna is there, I know my belongings will be in good hands. Thank you Alanna, for being you!

We have been at this storage unit for over 10 years. The previous lady that ran the place was…read morealways nice and helpful, she has since retired and they have a new person running the place. This woman is NOT nice, is NOT helpful, IS QUITE RUDE, and IS DRIVING PEOPLE OUT. Simply she is a b****. The owners raise the prices every single month which is also driving people out. NO ONE SHOULD RENT FROM HERE. Tell all your friends and family to stay away from these storage units and if you or someone you know rent here, tell them to vacate and go somewhere else. This woman that is running the place needs to be FIRED!!!! What made this p;ace nice was Alanna. Alanna is no longer there and the new woman running the place is a total BITCH.

Most affordable and convenient storage anywhere in Reno! Do not waste time elsewhere. Jamika in the…read morefront office is very friendly and helpful. Move-in and move-out were both seamless. My belongings were secure and I never worried about them during the several months I used Moana Mini Storage. Great prices, great service, great overall experience.

Someone broke into our unit by sawing off the latch and removing our locks. We lost tens of…read morethousands of dollars of camera gear and other high priced items.. While we were moving out someone with an adjacent unit told us that this was his third incident of burglary there. We asked management to review the footage from numerous cameras and they replied, stating that there are 600 people using this storage. We replied that during the incident surely not all 600 were on the premise at that time. Would they please narrow down the people by finding who had signed into the facility during the period right before the burglary and then checking the cameras during that period. They did not show an attitude of helpfulness of doing this. Probably our items are in someone else's storage unit adjacent to ours with no hope of catching the thieves. Why even have cameras then? We are not there anymore and have suffered a devastating loss. To make matters worse I did receive a bill from them after we had moved out, by the end of the month , which I consider extremely poorly done after having lost so much.

I have been a customer of Vista Park Self Storage for years. They have been wonderful working with…read moreme when issues arose! Natalie and Emily are wonderful and very kind and love to help you out whenever possible! They go above and beyond! Thank you for all that you have done for me!

Great move in special to pay $1 for the first month, then an affordable $157/ mo. for a decently…read moresized unit (10x20). All units seem to be drive up units, perfect for those in need of storage with a disability (ADA compliant). There is an office if you would like to speak to someone during office hours. We have not had an issue with anything thus far in terms of payment, communication and storage in general. The facility is fully fenced in with a cinderblock wall about 8-9 ft tall (maybe taller) and a security gate, of which they give you a specific code to enter. Online setup, payment and cancellation available. Outdoor RV parking is available. Trees available for shade vs parking covers.

I rented a 5x10 space for 6 months and would choose Richards Place again if I needed storage in the…read morefuture. Staff: The site manager Dotti makes up 4 of the 5 stars of this review :) I went into the office twice and called a few times. Each time, Dotti was very helpful and down to earth....great customer service! She made the process to get a unit and move out super easy! Facility: Easy location off Pyramid. Super secure, clean, and temperature controlled. Cost: is average for what I had @ $116 for 5x10 with no contract, no hidden fees or hassles. I would use them again.

I visited Richard's Place Self-Storage today and had a great experience, Kathie was wonderful and…read moreanswered all my questions, also explaining all the details I needed about my storage concerns. I highly recommend Richard's Place for all your storage solution's.

I signed up online when I was moving and needed overflow space until I got settled in. There was a…read more1/2 off deal. I got a drive up 10x10 for $69 a month for 3-4 months. Everyone I had contact with was professional and friendly and super helpful. My first unit was too small and I realized that after I saw it in person, luckily they had the bigger one available and I was able to pivot there. Place is clean, easy to get in and out of and I think the biggest plus is that it's safe. It's in a great area, and I never had issues with pets (two legged OR four legged kinds) I'd definitely recommend, keeping in mind it's a little off the beaten path if you don't mind that.

IF YOU WANT TO GO BROKE STORING YOUR STUFF, THIS IS YOUR KIND OF PLACE…read more OTHERWISE, STAY AWAY. Here's my case: rented a 5x5 unit in South Reno in April 2019 @ $102 a month. Just got the latest price increase: $192 a month. Do the math: that's an 88.2% increase over seven years, averaging a compounding 12.6% a year. They blame the last increase on rising insurance costs, which are $16 a month. B.S. The Corporate HQ has a crappy "it's in the contract" attitude. SAVE YOURSELF GRIEF AND MONEY. AVOID STORQUEST LIKE THE PLAGUE.

Cannot recommend this place enough. We've been with them for about 10 years and will probably be…read morewith him for another 10. Easy and easy out. Ample turnaround space and the owners are super nice to boot.

Unfortunately, we can't leave 0 stars. The manager, James, was extremely unprofessional and…read moredisrespectful. If you care about your belongings, there are plenty of other storage facilities in the Reno area to consider -- especially ones that aren't dealing with rat infestations. What should have been a routine move turned into an unnecessary confrontation. A well-known local moving company was there simply helping a customer move their belongings, and instead of handling things professionally, James chose to harass the movers and even attempted to swat a phone out of someone's hand. Completely unacceptable behavior.

Wow this place is clean affordable and friendly…read more My father wasn't able to get into his house after a closed so we needed to find a storage unit. This place not only worked with us, but they prorated the month so that we only paid what we needed until we could move into the house this week. Very safe and secure location. I would definitely recommend this place.

When I moved in with my boyfriend, his home was already fully furnished, which meant I needed a…read moreplace to store some of my own furniture pieces that I love and just wasn't ready to part with. I'm so glad I found this storage facility. The property is clean, secure, and really well maintained. Most importantly, Stan (the manager) was incredibly helpful from the start. He took the time to help me choose the right unit size and made the whole process simple and stress-free. It's a huge relief knowing my furniture treasures are stored somewhere safe. Highly recommend!

We moved into a fantastic ,clean and wonderful facility. Paul was beyond helpful in getting us a…read moregreat rate and the storage untit has a light inside to make it easier if you're there in the dark. Compared to the storage unit we came from Sparks Storage is a 10 out of 10!