My first storing experience yields me no remorse. I am happy to have found a great storage space nearby that's clean and efficient. The hours could be better, if I had to complain. I like a 24 hour ability to get things in and out, but this is a rare need and the space is secure and comfortable to be in alone. I am highly pleased with the level of customer service as both gentleman helping me were friendly and informative, and they have 3 spots near the door where you can park your vehicle and load/unload. I say go for it! read more

I need some off site storage in between moves. Security Public Storage has been great. Convenient location in the city. Secure, clean space. Easy, convenient access. The manager Charles is always available and responsive to customer needs. Will definitely use them again for future storage needs. read more

Charles is a very helpful property manager. I called him for information and when I went to the facility, he was there greeting me by name. this is in sharp contrast to another facility I called, reached someone on an 800 number and when I called back the actual location I was going to go to, it was a completely different person that had no idea who I was or what I was talking about. Charles was very concerned about me getting just the right amount of space and was very helpful in getting us squared away once we arrived. The facility is very very clean and well lit and the area seems safe. Parking spots dedicated to dropping your items off. Customer service is extremely important to me and it is clear it is important to Charles as well. read more

Staff is awesome! Especially MGR, Charles. Easy entry. Very secure. Convenient location. Just got a bigger unit.

Super friendly staff. They took the time to show me the different sized units and the process was a breeze!

Really nice guys, especially Charles who was very helpful in helping me find a unit of the right size, and helping me go pro-rated for the most flexibility when moving out. A very very secure place with cameras and the best security practices. I would totally use these guys again read more

Charles was an absolute delight to work with. From start to finish, he carefully answered all of my questions and I left my things in his possession feeling the utmost confidence that everything would be safely taken care of. Should I ever need to use a storage unit again I will definitely use SPS and I could not recommend them more! read more

From a man who doesn't know how to change a tire or do much by himself, Security Public Storage made it fast and easy for me to move. They provide tape, boxes, dollies, and hand trucks and it's a fairly easy process to reserve a space. The security of the facility made me feel very safe knowing my belongings are supervised 24/7. Charles was very helpful and friendly, while also detailed when it came to giving instructions, allowing the moving process to run efficiently and smoothly. A true salesman, he is a credit to the storage industry. read more

This place is impressive! I had this pre-determined idea of what a public storage was and therefore prepared myself to have a grim experience between dealing with a move and dealing with storing all my stuff. I am so glad to have been proven so wrong! From the moment you walk in to Security Public Storage in Hayes Valley, a pleasant fragrance welcomes you... Yeah yeah, why does that matter, but I really like things that smell good, so brownie points on that. Then you meet Charles, and the rest is history. Ok fine, I will explain a bit more. Charles makes you feel like you a renting a very nice apartment in the best part of town, and he wants you to be happy in this apartment and feel that you are dealing with a place that cares about you. I know this sounds strange, but it made all the difference to me, and even though this was the first place on a list of places to check out, I decided right away and asked where I could sign (apparently you sign later when you move in, but you get the point). The move went great, everything fit into my awesome little room, and I feel super confident that my personal things are stored utterly safe (and comfortable) in a clean, fragrant place with amazing personal service! read more

This is my first time renting a storage unit and I have to say I was pleasantly surprised by the experience. Both gentlemen who work there are really thoughtful and friendly. read more

This location is super easy to get to. The facility is kept clean and crisp and Charles and all the staff are very helpful and friendly. I completely trust all my belongings here! read more

I'm so sad to have to leave our unit that we've had for over 10 years!!!!! Charles the manager is unbelievable!!!!!! The place is safe, secure and very clean!!! Plus the prices are reasonable. Sad to go but will definitely be coming by to visit!!! read more

Used the storage here for a month, I found it well secured, clean, and all the staff were very nice. Charles, the site manager, particularly was very helpful in making sure I could get all my stuff in and out. No surprises in any of the billing, it was rather convenient! Just make sure to bring your own lock. read more

Charles and team have been a delight to deal with. Very response via email and phone. We have been long term tenants for 5 years and would highly recommend them. read more

This is the first storage place I rent from that will help you out when your due date is due to Hardship. When I first went in the the staff was very helpful. I like the fact that yoou dont have to pay addition money on geeetting insured on the storage. And No Down Payment either. I love Security Public Storage. read more

Charles was so helpful and helped us figure out how to make our entire permanent fit in to a small space. The space is very clean and the staff (Charles) the best! read more

Another reason Hayes Valley is a wonderful neighborhood - access to this storage facility. We all know SF apartments can be a little tight on space, so when it came to stashing some extra belongings that I need to hold onto but rarely use (I'm looking at you, folding table!) I did my homework on the storage options in SF. In the end, I chose Security Public Storage because I felt very confident that my belongings would be safe. The tradeoff for limited hours is that their is staff present to monitor activity and answer any questions. All the staff there is very kind and they take extra care to ensure the parking spaces outside remain open for customers. Charles definitely keeps a thumb on the pulse of the area and has become a terrific neighborhood personality. I've kept my possessions at this facility of over two years now and I am consistently impressed with the quality of the customer service. I'm lucky to have these guys in my neighborhood and would gladly recommend this facility to anyone looking to store their belongings in SF. read more

Been keeping all my clients things here for sometime now. Charlies, who is primarily who I have interacted with, has been exceptional. He has follow up without being annoying and always goes beyond to make sure I have everything I need, even when I don't know exactly what that is! Thanks Charles and SPS. read more

Security public Storage on 43 page street was the perfect place for my personal belongings to be storage while I was away. Charles, the manager, helped me to find the perfect space that could fit the amount of boxes I had. This place is secured, clean, and very well managed. I recommend it to any one that needs to storage anything, from a short period of time to a long length of time. Payments can be set for an auto payment,so you don't have to worry to remember to pay on time. You have access to your online account, and make changes and arrangements very easily. Walking into this storage you would feel very safe and confidant that your belongings are in wonderful hands. Your own access code would allow you to open the main gate, and would late them know you are inside the storage. Cameras are all around watching who is going in and out. Overall I can't say anything, but good things about it. Don't hesitate and contact Charles today. read more

This facility is clean and easy to get into. However, their hours on Sunday are very short, so it makes it almost impossible for me to actually use my storage space on my one day off. However, the tight security and friendly staff clearly makes up for that! read more

The facilities and staff at Security Public Storage have gained my full confidence and trust over the years. This facility is clean and very accessible. Thanks Charles and crew! read more

These guys are so easy and helpful to deal with. I have had 2 rooms there for a year and a half. Charles and Gordon have been there to help with moving issues, and helped me choose the right amount of storage for my needs. They are both very professional. One Sunday a few months ago I showed up at 3:30, thinking they were open until 6, but they close at 4 on Sundays. I had a rented truckload of stuff to add to my storage, and I had to return the truck that night. Gordon was there, and he volunteered to stay open so I could move. He stayed over 45 minutes after closing time. I was blown away that he would do that. (I certainly would not have wanted to stay late on a Sunday afternoon because a customer didn't look at the business hours.) I tried to give him $50 bucks. He wouldn't take it. That is service beyond the call of duty, and I really appreciate it. read more

I am forever spoiled by my storage experience with Security Public Storage - convenient location, hours that work with my busy schedule, helpful and courteous staff and of course the comfort of knowing my belongings are secure and in a clean facility. read more

Friendly and helpful. Charles is great. Good prices, clean and safe. Can even park in front with Charles help.

Thanks for close to a decade of excellent storage at Security Public Storage; perks for me were the pay your bill reminders, email updates, etc. The extra security steps to come and go might seem silly but they help honest people stay honest. Huge thanks to Charles! read more

What a great experience! Smooth as could be. Charles has been friendly and helpful. Definitely recommend this place!

Charles has been very helpful through my time at security public storage. I would definitely recommend this storage facility to college students who need a place to store stuff. Prices are good and you can pay online which is faster Definitely one of the best storage places I give it 5 stars read more

I've been storing my extra stuff here for over 5 yrs and it has been a pleasure to do business with Charles & his team. Highly recommended! Your things will be safe, easy access and a newly update facility. read more

Called them to enquire about storage units and the person on the phone was very rude and condescending. Very bad customer service.

Best service in the business. Has served us well for many years. Charles is quite simply one of the nicest guys around and a staple of the neighborhood. Highly recommend. read more

Staff management are so friendly and professional . My unit was easy to get to and very clean. I have had to move a couple of times in the city and I have seen my share of storage facilities and security public storage gets my vote for the best in the city . Thanks read more

The staff at Security Public Storage were absolutely wonderful...Especially Charles! After being displaced from my apartment due to a fire, the American Red Cross referred me to Security Public Storage because they offer discounts to victims helped by the Red Cross . Charles was able to assist me through a physically and emotionally draining situation with great ease. The staff helped me select a unit based on list of my salvaged items, and provided me a list of all packing supplies I would need along with prices to provide to Red Cross(since Red Cross provided me financial assistance due to the fire). Additionally, I needed a referral for moving all the items from the apartment and Charles provided a great recommendation. I just moved in today and a huge weight has been lifted off my shoulders. Great guys...highly recommend! read more

My experience at Security Public Storage has been exceptional. Having just been displaced from my home as a result of an accident, I needed to put the rest of my things into storage...& they made a stressful experience quite painless & humorous all at once. All of the staff I've met have been very helpful, friendly and easy to talk to. I was also surprised at how reasonable the rates are as well & I would recommend them to anyone who needs a great & secure place to store their things in the City. read more

Charles runs this facility extremely well. He and is staff are friendly and helpful whenever needed. I would highly recommend Security Public Storage if you need to store any items. read more

Such great service!!! I haven't even moved my things in yet but so far my dealings with Nicholas and Charles has been wonderful. I spoke with Nicholas on the phone who was extremely friendly, knowledgeable, and patient. He gave a a quote and all the info I needed to know. The next day I came in to pay for and set up my unit and had a great time with Charles. We talked and joked and he is just an all around great guy. Highly recommend this place, you will be happy!!! read more

We've been renting from Security Public Storage for about 5 months. The customer service rep was very helpful and friendly. The place is clean, feels secure, and is well lit. There are always dollies and elevators when we need them. There is enough traffic in the building to make you feel safe (other folks storing things) but not overly crowded. I would definitely recommend it to others. read more

Great secure storage space. Chris was super helpful. He made the process quick and painless. Professional and friendly. Glad I came here.

Fast sign up, no nonsense, Charles was great. I checked around and the price was about 10% above what the cheapest places were for the size, making them about average price overall. But the service made up for it. Check in, there is a nice surprise when you do. read more

This place is stellar!  An immaculately clean, well lit, secure, tight ship, and every other label you would want slapped on and around your stored "treasures".   The "Lifesaver" label definitely goes to Mr.Charles (In Charge!) who came thru for me at the end of an unbelievably miserable moving experience.  All of my surviving possessions ended up as a pile of castaways 3 blocks away on  Zip-Van Island when self-storage suddenly became my urgent and only option. After 2 lengthy calls to competitors, I tried SPS & w/in 2 rings Chuck picked up & immediately got the ball rolling.   I have come to expect bureaucracy in every aspect of modern society, yet here was a man working quickly to expedite the paperwork & initiation to get me in before they closed at 6:45. It has become obvious over my SPS experiences that Charles, or Gordon or ANY staff member, are genuinely trying to help people.  After the day I had, it meant so much more than he could know.  I was able to get it all in & locked up with 2 minutes to spare.  And there is no way I could have done it without Charles' excellent customer service. Instead of abandoning my stuff on the street, it is now locked up in a reassuringly secure location, managed by people who truly care about their business & other people - a rare combination these days read more

I am so grateful we found this Storage Facility, shortly after realizing our beloved couch wouldn't fit through the door of our new apartment. Charles and his staff were incredibly accommodating. They took the time to show us many storage options that were within our budget before settling on one that hit the mark. Shortly after moving day, we arrived just a few minutes after closing with some prospect buyers who drove quite some time to retrieve the couch. The attendant kindly let us in to do our thing allowing us to sell it. Thank you Charles for saving the day (twice)! read more