The owner was very helpful and pleasant. Explained everything Cleary. Great kind serviceread more

The staff here is very knowledgeable & I'm glad they speak Spanish! My mom has always been very…read morewary of where to get a storage from since she doesn't understand English a lot but l am glad they are able to assist her with any questions she had. Very happy with the staff and the place looks so clean! No trash, clean restrooms too! We are so grateful to find such an incredible place with great customer service and great prices!!!!

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

This was my first time using the Clutter service and I am so very happy! Javier (lead) and Adrian…read morewere awesome. They were efficient and packed our furniture carefully and they had all of the supplies needed. And all of the packing/wrapping cane at no extra charge. As for the Clutter service, in general, I am impressed for the additional reasons: -easy-to-use online too to post the inventory (and make updates) -direct phone call 3 days before from a member of the Clutter team to confirm my understanding of everything as well as advise me that my inventory required a smaller space plan and they moved me to that new plan, saving us money -Day-of communications: I first received a text telling me that I was job #2 and showed me on a map where the team was working, it then told me that the team was in their way and showed me their progress so I could make sure I was outside to meet them -plan size update - As Javier was finishing the "paperwork" on his smartphone, he advised that our stuff would fit a smaller plan and that they were moving us there and thus saving us more money. Amazing! -photos of everything: photos were taken of the box contents and our furniture for future reference and optional return of one item if needed I am so incredibly happy with the Clutter service! I will be recommending them to my friends and family for their storage needs.

WHATEVER YOU DO... DO NOT USE CLUTTER! They lie about pricing, customer service is not helpful at…read moreall, very scripted. They changed my pick up date twice and cancelled day of and claimed they could do that. Final delivery is the same run around it's like they try to hold your items additional months to make you pay. I just want my items back! Also they can't find an item (whole box spring) so that's that. Would rate a zero but it doesn't allow that. Please read my review and understand...go somewhere else! Moving is already stressful and they make it worse. Please message me if you want more specific details.

Felicia was the person that helped us out. We visited a few different storage locations bit she…read moresold is instantly. The price we were offered was phenomenal for what we were getting. The same space was available for twice the price down the street. I fully recommend this location to anyone in the Rubidohx area looking for a strage space.

Had my storage here for 5 days. Was told it was always monitored and someone lived on the premises…read more I actually spoke to them the day I moved my items in. 5th day here my storage was broken into at 1:30pm during the day. After reading the police report the robbery happened for 20 minutes and it wasn't noticed. No return of first month's rent. How does a robbery happen at 1:30pm during the day and no one catches it. Would not recommend this storage place nor would I trust them with anything. And on top of that wasn't even notified of the burglary until 4:30pm. Obviously they are not here full time and it is not being monitored.

Have stored my stuff here for over 3 years and never had any problems. Staff has always been…read morefriendly. When doing research they were the cheapest price I could find and they were quick to get me set up with a unit. Same day service! Grounds are secure requiring a gate to be unlocked via a personal code to get in and get out which always gave me peace of mind. Highly recommend them!

This place is so clean and efficient, it runs like a machine!…read more Came in because it was the closest storage to the house I was moving out of and was in a time crunch. Turned out it was a really good decision. Robert at the front desk was super nice, knew all the answers to our questions and helped us get in and out of there super fast. Found exactly what I was looking for, for a good price and two months free! Highly recommend to anyone needing to store in Riverside.

Thank you so much Tiffany for answering all my questions and concerns. Very good customer service.read more

I started storing here in October 2021. Secured a 10x15 for a reasonable rate. Six months later…read morethey adjusted up which I informed management I did not receive a notice. They reduced the increase and it was fair. The facilities are always clean and well maintained. I like the late hours of access too. Check them out.

Service and quality is great! Mary & Mathew are just wondeful ! We have multiple storage spaces!…read moreWe are happy with our storage.

Came to this location with a few inquiries. Matt was very informative and helpful he helped make…read moreour decision so smoothly. Mary was very helpful with the registration process and knowledgeable. This location is very well cleaned and the setup of storage locations are convenient with great pricing available.

I've been renting a mailbox here for a while. I really appreciate the care the Ryan takes. I've…read moreforgotten to put a box number on occasion and he's always made sure that it gets to me. Because of an unfortunate event, I had to put my belongings into storage. I'm happy that I utilized this facility. The unit was clean and Jeff suggested the perfect size! If you need any moving supplies, the office is stocked.

Very disappointed with my experience here. I drove over seven hours to pick up an auction item--an…read moreRV that was severely misrepresented in the online photos where the blame of poor pictures was put on the auction company. To make matters worse, I was treated quite poorly by a staff member named Ryan. This kind of customer service is unacceptable. Based on other reviews, it's quite clear I'm not the only one who feels this way. This place is in serious need of better management.