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    SmartStop Self Storage

    3.1 (16 reviews)
    Open • 9:00 am - 4:00 pm

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

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    Recommended Reviews - SmartStop Self Storage

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    5 years ago

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    1 year ago

    Clean, good gate access hours, easy to pay online. Convenient access right off the 91 freeway.

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    Jessica is great ! Recommended this facility 10/10 cleanliness & professionalism at an all time high. Whoever is managing needs a raise!

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    Review Highlights - SmartStop Self Storage

    “I needed a storage unit to rent for about a month or so and everywhere else was so expensive.”

    Mentioned in 3 reviews

    Read more highlights

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    A Storage Place - La Sierra

    A Storage Place - La Sierra

    (93 reviews)

    Excellent customer service. Super clean and tidy location…read more Very helpful employees. No public restrooms on site.

    If I could give 0 stars I would. I am not exagerating when I tell you that this place, without a…read moredoubt, has the worst customer service I've ever experienced in my 50 years of life. First off, if you are literally 1 minute past 8 PM they will charge an extra $50 fee. They stand very firm on that. A couple months ago I was waiting for a customer to meet me. His ETA was going to be 5 minutes past 8. I asked if that would to be ok. The answer was a rude and resounding, no. My issue wasn't that they were enforcing a rule as much as the way the perfectly reasonable question was answered. His tone was almost like how a parent would scold a child. But just so you know, there is absolutly no grace whatsoever about being off the premises by 8:00 PM My real problem came today, when I was nursing a headache in my car before I could start working on my unit. There was noone else there and I wasn't bothering or in the way of anyone. I was just about to get started when I was confronted, out of nowhere, with a very angry and aggresive staff member informing me that I had to leave immediatly. When I asked him why, he said that the maximum daily time you can be at your unit is 3 hours. Only 3 hours a day? I tryed to explain that I was just nursing a headace and was about to start working on my ùnit. He then, very agressivly ordered me to leave again. "Get out of here!", like I was a vagrent off of the street and not a paying tenant. Because I was suprised and upset about the way I was being talked down to, I muttered f that under my breath as I was getting in my car to leave. The staff member obviously heard me as he got in my face and told me that he was terminating my lease. I had done absolutly nothing to provoke this man. I called the office to talk to the manager, Steven. When he answered, I was met with the same pretentious, confrentational and discourteous demenour. The order had obviosly came from him. So apparently, now I will have to vacate my unit under police supervision. This place is discraceful and I will be seeking legal action. Do yourself a favor, save yourself the trouble and utilize one of the dozon other facilities in the area.

    SmartStop Self Storage - selfstorage - Updated September 2026

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