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Storage Solutions - Riverside

3.7 (27 reviews)
Closed 9:00 am - 6:00 pm

Services - Storage Solutions - Riverside

Self storage

Vehicle storage

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Photo of Eddie F.
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5 years ago

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6 years ago

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7 years ago

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4 years ago

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7 years ago

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Photo of Ann T.
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5 years ago

They sent me to debt collection agency, after years of paying on time, so sorry I lost my job & have been living off my credit cards.

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7 years ago

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Photo of Brian I.
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7 years ago

Not bad of of a place I haven't any problem putting my stuff here not to far from my house.

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7 years ago

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13 years ago

Helpful 2
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5 years ago

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Photo of R O.
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8 years ago

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10 years ago

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Photo of erik d.
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10 years ago

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13 years ago

Louise is the sweetest... great place to store my stuff, iv had some terrible experiences elsewhere. Also very clean and well maintained.

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7 years ago

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Photo of Valerie B.
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86

12 years ago

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8 years ago

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12 years ago

I haven't had too much experience with storage places but this place is clean, easily accessible & the office staff is great!

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12 years ago

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12 years ago

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12 years ago

Best storage place in town!!! I recommend everyone in the inland empire to use aim all for all your storage needs!

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12 years ago

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12 years ago

I have 2 storage here. This place is clean and the workers are very friendly. The office is nice and everything is easily accessible.

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Photo of R G.
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11 years ago

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11 years ago

This is my favorite storage place. The staff is very helpful. The prices for the storage units are great!

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13 years ago

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Review Highlights - Storage Solutions - Riverside

When I first got my unit, it was explained to me how their security system works too...

Mentioned in 8 reviews

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StorQuest Self Storage

StorQuest Self Storage

(47 reviews)

Un professional -Rude- Dismissive -embarrassing behavior from the staff member Luna. Let me be…read moreclear and stating that I do know storage Quest and U-Haul are two separate entities. They share a contract and therefore you were able to rent U-Haul trucks through their facility. I have never rented a storage unit at this location, but from the reviews, I am reading. There's no way I would ever do so. My experience with the associate named Luna was from the beginning unwelcoming. With U-Haul they give you the option to." check in online or pick up with your mobile app." Which is total BS. You still have to go More information to pick up the truck. That's the case with everywhere whom have a contract with U-Haul. Again not storage Quest's problem. But as a customer service representative of the storage Quest facility, she should have met me with kindness and professionalism. Instead, after getting all of my details, including my credit card numbers copy of my ID, my address, etc. she printed off a receipt stating I wasn't allowed to rent with U-Haul and she wasn't sure why...slides me the receipt in which only holds a QR code for me to take care of the issue on my own. Personally, I think she should have called U-Haul herself while I was in the lobby so that we could take care of the issue together. Nevertheless, I did do my due diligence of calling and taking care of the issue on my own. upon arriving back into the lobby, where I had about 15 minutes before clothes, which she was not going to stay one minute after that's for sure... She looked at me with a blank stare and says so do you need my help or are you going to complete this online? I asked her to please help me... Meanwhile, in the process of finalizing my rental, I forwarded her a copy of the receipt for a balance I had just paid which was preventing me from renting the new truck. I started to ask if she could simply print off the receipt but before I could finish my sentence, she interrupted me saying I don't have that much paper or ink so I can't print anything for you if that's what you're going to ask. I made a very subtle grunt under my breath, rolled my eyes and continued waiting for her to finalize my new rental. I'd say approximately two minutes went by before she tossed literally tossed the key over the counter, making zero eye contact with me and simply says trucks outside. I walked out with no thank you no instructions to proceed forward nothing. Thank goodness I got it on video.

Site saff still fine, but payment policy/system is 0/5 stars. Phone system also down too…read morefrequently (hung up on me 10 times today) . Chat agent also hung up on me. God forbid you have to make a late payment... -FYI, expect an annual rent increase. -Payment from multiple sources no longer allowed. (I don't know any other businesses that do this). -Emails always identified as SPAM, even if white-listed, and are sent to junk mailbox. Email provider blames Storquest. -Late monthly payment of rent and fees NOT ACCEPTED as soon as following month is shorty due. Payment system set to only accept if following month is also included. (again, don't know any other business that will reject a full late payment, because they want a second payment also) -Late payment is cash-only after 45 days. If second month becomes late, second month is cash-only after 15 days (because required to pay at same time).

Storage Solutions - Riverside - selfstorage - Updated May 2026

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