We rent a locker here and have for close to 2 years. The facility is always clean and it has been a really easy experience. Our rent did go up twice over our time here and you do pay a "protection fee" which is not included in the quoted price. It's still affordable and we have enjoyed using their facility. read more

DO NOT STORE HERE! Horrible experience. They have raised our rent 2 times in 8 months. It's almost doubled since we started with them less than a year ago. We also had fraud on our card while we were out of the country. When we returned they had added numerous fees and required us to buy another lock as they had already gone through our unit. Worst experience with a storage facility ever. Avoid! read more

We have stored our belongings and RV at Dollar Self Storage in Corona for quite some time now. The facility is clean and Flavio and his customer service team is exceptionally helpful. I recommend this very convenient and secure location. read more

WOW. Beyond disappointed with this business. They charge you half the price of the competition only to up charge you without notice every 6 months. $50 up charge in the year and I half I have been with them. At the cost they are charging me I am way better off buying a shed from Home Depot and making the $260 payment towards my shed. it's way cheaper on the long run. Called and asked about the up charge every month and their response was "we are meant to be a short term solution" read more

Dollar Self Storage - Self Storage Near Me - Corona, California

Very helpful staff, reasonable rates, clean and secure. They were able to reserve a space by phone, both long and short term rentals.

THE WORST STORAGE COMPANY TO DO BUSINESS WITH!!!! On 2 separate occasions they have charged my account without my authorization and blamed me both times. They claim that I opted into auto pay (something I never do because I prefer control of all transactions.) When contacting them about it, I was told that refunds are against policy even though they took the money without my approval. I was told that there was a system error when I wasn't emailed a receipt for the transaction. I STRONGLY SUGGEST EVERYONE ELSE DOING BUSINESS WITH DOLLAR SELF STORAGE TO REVIEW YOUR BANK ACCOUNT. I CAN'T BE THE ONLY ONE BEING CHARGED MULTIPLE TIMES. I can't get my stuff out of this dishonest company fast enough. I spoke with Flavio in the front office and he was rude and unprofessional. I have a recording of the call if corporate would like to reach out to me. read more

Beware you get a low rate but ie will double when you are there for a length of time example

Not worth it. Way overpriced for what you get. There are mice inside the units even though it appears clean. None of the security doors are ever locked. You can find the same size for cheaper anywhere else. They raised the rent on me 3 times in 18 months. read more

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If I EVER need a Storage facility THIS PLACE would not be it! Their policies/customer service sucks! Be careful when processing ANY payments to this place! You think you're authorizing a 1-time payment but they are enrolling you in automatic reoccurring payments! And they DO NOT authorize refunds or reverse transactions! The Assistant Manager (Flavio) is extremely unhelpful and feels he is going out his way to assist the public. (His words!) "I'm going out my way to help you." When all he did was remove my CC from their file so they wouldn't take anymore money. What a joke. I would never be a customer. Too many other facilities give great 1st month discounts but never a place that doesn't know how to be courteous! Save urself the inconvenience everyone-go somewhere else! read more

Rented at another location for a full year. Tried to come to this location. The manger has no sense of empathy when it comes to arrangements and timely organizing. Especially when they profited from a tenant. Don't recommend even discussing getting accommodated with this non agreeable management they have no sense of human decency. read more

very corrupt the workers act like they were born yesterday and can seem to help with situations

Although the staff has always been nice and the facility is temperature controlled and clean, they do not work with you. My cost jumped up 50 dollars in less than a year of me being there. This has made it near impossible for me to make my payments on time as I am a single mother and on a tight budget. When I brought it up they were able to lower it by a whole 5 dollars. They also will not work with you to get your account current. They will not accept partial payments and will keep tacking on late fees and charges such as certified mail charges when they send you a letter and several other fees. Also at this point I HAVE to make a payment in person as they won't accept online payments since I'm late. I live an hour away.... everytime I call to check my balance once I've collected the money I think I owe it's always at least 25 to 50 dollars higher because of fees. I'm going to lose my storage to auction tomorrow because I've had some personal family trauma recently and haven't had all the funds to pay back what they say I owe. I currently have over 100 dollars in fees on my account along with the actual payments. I've been begging for help getting current, just please let me pay the principle and ill pay the additional charges on my next paycheck... and all I am told is I have to pay it all by the 21st or lose it. I'm devastated. read more

Anyone that has ever needed to move, knows how frustrating the process is. It is even more frustrating when you get misguided or wrong information. I thought I had finally found the unit I needed and at a decent price. I spoke to the representative, he even gave me a quote for their special. He put me in their computer for the unit so it couldn't be rented, "so he said", he said I needed to come down in person and give my information since they couldn't take it over the phone. I show up and the unit was rented. I explained to the manager what I was told, he brushed me didn't seem to care. Said that the unit can be rented online and they have no control over it. What?!?! Wasn't that the point of entering my information in the system? If that were the case, I could have rented it online, why would I need you? Awful service! read more

PROS: 1. New facility. 2. Secure. 3. Right off the freeway. CONS: 1. There's a difference between "monthly pay by fee" vs. "notification to vacate by fee". Suggestion: They should have a menu broad to remind customers about deadlines and due date differences. 2. They offer first full month for $1. +PLUS hidden fees according to size of your storage. For their smallest unit, we paid $1 + $68. 3. They DO NOT prorate. For example, If you move out on November 5th, you still have to pay for the entire month of November. 4. You must buy your own lock; you must buy it from them; no one sells the lock they use. (Even though, I heard this is standard, it still sucks.) read more

Beware! They will give you a promo rate which is good for short term storage. But if short term changes to long term, this place will keep raising rates every few months. The rates have more than doubled in the 2 years I have been here. Time to get rid of some stuff and find another storage place. This place used to be a good value but it's time to move on where the rates have come down elsewhere. The boom is over Dollar! read more

Best price we could find in the Corona-Norco area. Plenty of security measures in place to know our belongings are safe. Very clean facility and helpful staff. Definitely recommend. read more

I'm really glad I was able to find a storage unit so close to home & was in a pinch needed storage unit immediately and they helped me out. She was very kind and helped me every step of the way. Dollar Self Storage is a very nice,clean facility I wish all storage places were this way. I strongly recommend you give this place a try you won't be sorry. read more

I usually don't write bad reviews, as so many people fail to write good ones for good companies. This on the other hand, needs a statement. Back in September we gave notice to vacate. We were out as specified on the notice. My son forgot to remove the lock (they do have a lock removal service on site). My card continued to get charged, so I emailed them to remind them we vacated. I'm being told I owe 2 months because we didn't vacate. But we did. Did I receive a phone call regarding the lock? NOPE. Now they want me to pay for 2 months when they didn't do their own due diligence (like you would after a tenant moved out of an apartment). Beware read more

I visited and called several storage facilities in the IE before going with Dollar Self Storage in corona. I booked my reservation online and quickly in less than 24 hours I had a call back to answer all my questions and confirm. Their customer service is above and beyond my expectations. Their staff Stephanie, Anthony, and Blanca are really top notch agents. Customer service is a dieing trait in this world these days. Not with this staff. They are on top of it and make the transactions so easy. The entire facility is so clean and security is a priority. This is a great facility with fantastic friendly staff! I highly recommend. read more

Dollar Self Storage saved the day after Public storage down the street gave away our unit. They accommodated us right away and we got a great unit at a great price! Customer service was amazing and we got these cute cups! So glad we ended up here! read more

Dollar Self Storage - Self Storage Near Me - Corona, California

Please spare yourself!!! Thelack of professionalism and lack of knowledge this location s manage Blanca read more

So I put my belongings at this storage facility a year ago and chose it because a person lives on the premises and I wanted to be sure my belongings were safe. So far that has been the case (although some sketchy people appeared to be living in their unit about 4 doors down from mine - always there with their car door opened and tarps covering entrance). A few of the units were damaged due to high winds this past year but thankfully mine wasn't one of them. It seems like the winds really kick up in this location and you should cover your belongings completely because the unit gets filthy inside. Soot (probably from the freeway which is 50 yards away), sand and dirt constantly. But my big complaint is in 12 months they have raised my rate from $219 to $272. I find this exorbitant. I will be looking for another more affordable place by the end of the month. read more

This company will bait and switch you. Call them and they will have everything you need. Once you arrive they will deny having ever spoken to you then try and upsell you. No thank you. read more

I have had a self storage a few times. This one stands out to me for their kind service and cleanliness of there facilities. I would highly recommend this place. read more

Sandra C I contacted a couple other storage units in the Corona area only to be disappointed by my phone call. We only needed storage for a couple months as we were moving out of state. I contacted Dollar Self Storage and was sold just by talking to the woman that answered my call. She was very polite and able to help me the same day. I like the fact that their units are inside units, and climate controlled, very clean and easy access. We had a minor situation when moving out and they were able to help us out. Their customer service is above and beyond our expectations. Thank you Dollar Tree! read more

Samantha has been great helping with a difficult move. She was patient and quickly responded. The units are clean and secure. I even had my sister move her things out of a storage unit in L.A. to Dollar. Samantha continues to be so helpful. The other reps also have been professional and friendly. Thank you! read more

Upon arriving at the storage facility I came into contact with a lady named Stephanie. You made me feel very comfortable excellent customer service skills and amazing person all around.. I definitely recommend this storage facility to anybody who's looking to store their items good prices clean and secure. read more

From the day I signed up to rent my storage unit, Stephanie was very professional she explained all the specifications of their location. We toured the property and found the unit that's fit my specific needs. This storage center is very clean and secure. They offer climate control units which I needed. The facility is always clean and even with the new construction I have not experienced any problems. If your looking for a clean and secure facility to store your items, you won't be disappointed with Dollar Self Storage on 3rd street. Thank you Stephanie & God Bless! read more

I walked in a little down & out due to my life's unfortunate situation right now. I initially spoke w/ Ana who was simply AmAzing! I called several times with different questions. She was SuPer sweet to me each time. When I arrived Anthony assisted me. He too was very generous and patient. Just wanted to say Thank You! You guys are the best!! read more

I have used this storage location for nearly three years as they have 1,000 square foot units (and smaller of course). They have large RV length and height storage units with power doors which is hard to find. Emily is the manager and has been there a long time and has always been very friendly and super helpful. Safe and secure. I highly recommend this specific Dollar Storage. read more

I really appreciate this place they're really friendly thanks to Stephanie she was the best she help me super fast and very informative made us feel very comfortable and we know that this is a great place is so clean they have great hours storage i really big and really affordable read more

Dollar Self Storage - Only a couple things but you can see by my chair how big this is probably 150 bucks 1$ for the first month I mean what can you ask for - Self Storage Near Me - Corona, California

Huge shoutout to Stephanie, Ant and Blanca. I've tried several storage facilities over the past decade and this place has the best all around customer experience. The facility is nice, the people are incredibly helpful and offer world class customer service experience. In future, if I need any storage, this will be the go to place. Highly recommend for all family and friends! It's a great place for you too. Try them out. read more

The place is really nice, clean. And looks kind of secure. But....Wow, these people are horrible! I was there maybe 1 minute, The attitude is unreal, unfair. I felt a racial undertone. And the 24hr claim is not true! Am going elsewhere, update your website please stop wasting folks time! read more

Dollar Self Storage - Looks really nice! - Self Storage Near Me - Corona, California

Shelly is the best! Every time I have a delivery coming she seems to go out of her way and help me. There was a time a freight company was going to charge me $500 because it "couldn't fit" Shelly carefully moved product around and saved me $500!!! Shelly is the best and I will always use this facility as long as is needed. read more

I had a terrible experience with Rats at this facility. Worse than the rat infestation was the way I was treated by the property manager at the corporate office. Here are the facts relating to this situation; 1. Upon move in I was not told of any problem with rats due to the freeway construction. 2. Aprox. 60 days after I moved in there was a HUGE amount of rat damage to my personal belongings and droppings in my unit. The manager from the Lincoln location came over to help me. I was in a terrible mood and he was an awesome help. He informed me that the rat problem was a result of the freeway expansion construction (it was so loud at my unit from the jack hammers, I literally wore ear plugs). 3. When I returned to the unit months later in December there was a moderate amount of rat droppings and dead rats (on the sticky pads). See attached pictures. Keep in mind these pictures are nothing compared to what I experienced in August. The woman in the unit next to mine had recently moved in and had rat droppings as well. I was told that the rat problem had been totally handled and what I was seeing now probably occurred before they rid the complex of the rats. Okay that's believable but...I still had rat droppings again! 4. I was so shaken by this experience I just couldn't stay at this facility even though I had an awesome deal on my unit. 5. All I requested of the property manager at the corporate office was a refund of the remainder of the month a tiny amount of money. Not only did he refuse, he blamed me for the rat problem because I had bottled water and food in my unit. I was sent a copy of the ultra fine print in the rental contract I signed stating that I will not store food products in the unit. Unbelievable! Clearly they had a huge problem with rats, that problem was the result of the freeway construction (displacing the rats), and the rat problem existed before I moved in. You know what food I had? Four energy bars buried inside a cold weather emergency bag I kept (which was ruined) and a few cases of arrowhead bottled water. I am guilty of this terrible infraction of the rules, yes. But to say they have zero responsibility and then blame me is a terrible way to treat a customer. And all I was asking for was $70 for half my last months rent since I was moving out early. Okay enough about rats. I don't know about you but when I am behind locked gates of a storage facility after office hours or on a day the office is closed I want to know that there is somebody to answer the phone if there is a problem (like with getting the gate to open, etc.). Well there was just a recording. I reached the property management office on a Sunday and there was nobody to take my call. The street to enter the complex was always a bummer for me. Not exactly the prettiest street in Corona and all bumpy. I am not trying to cause a loss of business for this facility. The actual facility itself is nice and as long as the rat problem is completely handled and the noise from the freeway isn't a problem for you, definitely you should check it out. But don't leave any bottled water in your unit, and don't forget your gate code when the office is closed, lol. read more

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I will never use Dollar Storage again for the following reasons: a$30 charge to move to a different unit, they don't prorate rent, for 5 days rent they keep $80. A 10 day notice for moving!? This is nothing but another greedy company try to squeeze every last penny they can from us. These people DO NOT CARE ABOUT US!! The only reason I gave them a 1 star rating is because I couldn't give them 0. read more

I had an incredibly positive experience with the Manager named Stephanie. She was extremely pleasant, enthusiastic and helpful. What I appreciate most about Stephanie is her attentiveness regarding my needs. She followed up and emailed me the status of certain things that came up. Stephanie exemplifies what excellent customer service is all about. I would definitely recommend this location because of people like her. She is most worthy of this praise!! Thanks Stephanie!! read more

This facility is the best, very clean, the greatness of this facility rests with the polite, always going the extra mile staff. I will use them again, nothing special just good old fashioned customer service at it's finest. read more

I highly recommend this place! Stephanie and the team went above and beyond in helping me find the right size of storage.....they are friendly, and so helpful. The facility is secure and clean. They are amazing! read more

I feel so glad to have the opportunity to rent a storage with this company but the best of everything is the attention and service of stephanie she's a nice person and he makes me feel like a family member so if you have the opportunity to rent a storage don't forget to go with Dollar Self Storage and ask for Stephanie she's the best one...... read more