5 Stars For Angel at the Main Street Location After a frustrating experience at both the Service Ct and Columbia locations--where I couldn't get any help due to locked doors and staff member refusing to help because she was on a Zoom "district meeting"--I decided to try one last location on Main Street. That's where I met Angel, and he completely turned the experience around. Despite also being part of the same meeting, Angel took the time to greet me, answer all my questions, and help me find the right storage solution without hesitation. He was professional, knowledgeable, and genuinely cared about helping a customer in need. Angel is the reason I decided to stick with SecurCare. Give this man a raise--he's doing things right. read more

Great customer service ! Super great storage location and very convenient! Angel made it a hassle free experience and will definitely keep doing business with SecurCare Storage ! read more

I have used Country Club self storage for many years. Since the new management took over after the loss of the last manager when she passed away. Everything has been running great and the staff member who takes care of the property Angel, is always around to keep the facilities clean and tidy, several of the overhead lights were out and he replaced them some himself and some others were done by the maintenance staff. He is always helpful and supportive to tenants and that leaves a great impression to tenants who have stored vehicles and lockers. I would recommend Country Club for your next storage unit or vehicle. Lots of cameras and you have a code to get in or out, so it's secure and safe. Thanks Angel for doing a great job. read more

Hi anyone having the same issue ? I have never had a problem until last year they have mice I have done the most lack of communication with MARSHA!! shes been in charge of the situation I have to be begging and back and forth they have ruined my inventory and until this day there is still poop everywhere and now at this point they are so unprofessional read more

Secur Care Self Storage - Self Storage Near Me - Riverside, California

See all

I recently visited Country Club Self Storage Facility to check out a unit for a possible rental. The on-site staff, Angel was very professional. He explained in detail what the facility had to offer, saving me time, instead of going to the website. With that being said, I revisited the facility 2 days later to sign a month to month contract. The professionalism from Angel and the competitive pricing is what lured my back. read more

The access hours are great! The move in specials are also very good. Marsha is a great manager & very helpfully. Grounds are very clean & not a lot of traffic with people in their storages, even on weekends. Always found the several (4) storages we had there accessable. The thing I do not agree with is the increases in rates charged per month, they just keep going up without notice. Have had another storage unit with different company not far from this one and they have zero price increases in the past 2 years so is not the industry standard to raise rates. My storage went up 50% in just 2 years. read more

Great assistance! Martin greeted me with a smile and helped me find a unit that fit my needs. He showed me the unit, where other amenities were located, and was very attentive to my questions. He was very thorough explaining the hours, key pads/locations, etc. Location seems secure and the grounds are clean. Thanks Martin! read more

Friendly service and a pretty good value. If the location is convenient then its worth it. There is a code for the front gate and it was easy to load everything up into the storage unit. read more

I have been storing my possessions here for 12 years and I have finally had enough of their EXTREME rate hikes and the dishonesty regarding those rates. For those of us who's lease states we are not required to purchase insurance they use fuzzy math that charges the same rate regardless of the amount in their expensive 'protection plan'. They were OK the first six years, but have since become unrelenting on rate increases. Marsha is only nice when you are moving in. Watch her personality change the 1st time you contest a rate hike. I spent 21 years in the US AIR FORCE so easily recognize passive-aggressive behavior which is all I have received from Marsha for the last month regarding their latest rate hike. My phone calls and e-mails were never returned and when I walked into her office on 30 March she replied it was "up to corporate" without tearing her nose from the computer screen, and yes, it was just another lie, because as of today, 8 Apr, no adjustment was made to my rate increase. Two years ago, while I was at my storage, Marsha came by sticking silly little 'security' stickers on all locks. When I handed her my two locks she immediately went off on me for having two locks on my door and all I could think of to say was "These same 2 locks have been on this same door for 10 years and now you have a problem with it?" She stomped off screaming something about she has been doing her job for over ten years. It's not the 1st time I have seen Marsha's temper tantrums or heard her say she is the 'long time storage guru' which is meant to stop all discussion in her favor. Many of the units have gaps in the ceilings and doors which allow an incredible amount of dust inside and there is often a major mouse infestation. Six years ago I contacted Marsha to ask what was being done and to alleviate the mouse problem and she immediately snapped back "well you probably have food in your unit!" WTF? Also, with those metal roofs, temperatures inside get up to 120 degrees F in the summer. I have nothing to gain financially by writing this review and I am certainly not a vindictive person, but feel it is necessary to inform prospective tenants what they are getting into. Also, for current tenants, please compare my experience with yours and if you are getting the run around or passive-aggressive behavior don't be afraid to fight back. It was so wrong for these people to think that since I was there for 12 years, and paid about $23,000, that I would continue to tolerate their crazy rate increases. Even though I am military service disabled I finally vacated their dusty facility last weekend and I feel SO RELIEVED to finally be out of there. read more

I have been with this company for 5yrs and I see comments about the prices being raised which happens at all storage companies and it happen to me as well so I suggest you do what I did and go see Marsha and in my case I had empty space in my storage so I was able to downsize a little to a unit that better fit me with a better rate! Now if you're not able to down size I still suggest going to talk to Marsha to see what other options are available because Marsha will do everything possible to help! I also want to comment on how clean the storage is, I was planning on finding LOTS of spiders and mice poop when I moved units since I haven't been in it for 5yrs but to my shock I didn't find 1 spider and absolutely zero mice poop, there was dust and that's it! I was so happy so this is definitely a great storage and I highly recommend it and Marsha has been a pleasure to deal with she is so helpful! thanks for taking time to read! Jessie .A read more

I was in search of an affordable, safe, clean, friendly and easy to access per my disabilities facility to store my belongings at. Marsha at Country Club Self Storage in Riverside, CA was more than helpful. Marsha also went above and beyond to help get what I needed in such short notice. There are no words to describe how thankful I am for Marsha taking the time to explain how the whole storage unit process works. Thanks read more

Definitely received great customer service to begin with. My rates increased dramatically though. Began at 120 now Im up to 300monthly. Already looking for service elsewhere. Introductory rates are just that, to get you in the door. They are not interested in keeping a great customer, other than to keep increasing rates. read more

As much as I hate moving, Country Club storage made my day really easy with great customer service as well as good prices. I felt secure leaving my personal belongings in this storage and I wasn't left with an eerie feeling like I have in the past when I had my things in Public Storage. The grounds are kept nice and clean and it is very well lit at nighttime. Good job people! read more

Nice, clean facility, well maintained and safe. The managers are great. Restroom is always unlocked, not just during office hours like most storages, and it is clean and stocked. Gates are open (combo at the gate) until 9 pm and you have access 365 days a year, even on holidays! There's even covered/ uncovered RV parking, and a rear gate with minimal turns for the RV's. The only downside is some of the units don't have lights, but there's electric outlets close by so you can use your own. I would highly recommend this facility to anyone, I have 5 units there and travel over 75 miles to get there from home. You can believe I wouldn't be there if I wasn't pleased with the service and value. read more

The people at Country Club Storage are easy to work with! Very helpful and efficient. I needed to find storage in Riverside at the last minute, and was unfamiliar with the area. Had to be first floor, 24 hour access, with lighting, a specific size, close to downtown. I called several times with lots of questions, and they were patient and knowledgeable. They found me the right space, and provided speedy access to it with a minimum of fuss and paperwork. I have moved items in and out several times in less than two weeks. The facility is clean and well-lit. The gate and code system is secure and easy to use. I got a good rate without a lot of confusing bait-and-switch special offers. Thanks, Patti and Marsha! read more

This is a clean and very up kept facility. Marsha is welcoming and super nice. My storage unit is a great size for a convenient price. I will recommend this storage facility to family and friends. Thank you Marsha, you are a lovely and professional representative. read more

Great customer service, and well-maintained storage facility; little extras in throughout make it a step above the rest.

Great storage place! There for 2 years, The staff are very nice and helpful! My belongings were safe here most important! Thank you!