I used to love this place. It was my go to for lens replacement. They seem to always care about my…read moreglasses and my satisfaction. Also, the prices were reasonable. During my last visit, for a prescription lens replacement, I was very disappointed. For a simple single prescription it was almost $200 for lenses only! when they were ready, I did not receive any call back that my prescription was filled and ready to be picked up. when I picked up my glasses. I was asked to try them to make sure I could see out of the prescription which I could. But in the past, the technician would sit with me and make sure that the arms of my glasses were aligned, and he would bend them to make sure I had a good fit, he made sure that his customer was satisfied . I didn't find that this past week. Basically they wanted to make sure I could see and sent me off on my way. They gave me two tiny alcohol eyeglass wipes, which were dried up when I opened them . this is why we see many stores closing...great customer service matters and if we aren't appreciated we shop online, and get better prices. I don't think I will be going back here. They've lost that personal touch, which I had appreciated in the past.

King Optical is beyond amazing. I've been a customer for over 50 years and have never been…read moredisappointed. Their prices can't be beat and the service is stellar. I lost my glasses while shoveling last weekend and I need them for reading. I thought I would have to buy new glasses and hesitated because my yearly appt is in two months and my prescription might change. Kim listened patiently and came up with a solution that made me very happy. She put in a rush order for the lenses and found a suitable frame that was more than reasonable. She treats you like family as soon as you walk in. She truly made my day.

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Very disappointing experience. I provided three different insurance plans and not a single one was…read moreaccepted, which was already frustrating. The first eye exam itself was a terrible experience. I didn't feel like I was being treated by a doctor at all. The communication was rude, and I felt uncomfortable the whole time. Six months later, I came back to ask about getting a second exam for contact lenses, and I was made to feel degraded, like I was bothering them just by asking. The lack of professionalism and basic manners made the whole experience really upsetting. I left feeling bad instead of cared for.

I have used their services both with replacement lenses for my frames and examination for…read moreprescription. They have always been courteous and professional. Never unkind or abrupt with me or anyone else in their business. Would recommend them.

Horribly rude staff. I called 3 times and they hung up on me every time until the 4th time I got…read morethrough. Rude person on the phone when I finally spoke to someone. They don't care or want your business. Go somewhere else. Plenty of other eyewear shops to go to.

I had an annual exam in Dec. Dr Cleary saw an infection & recommended me to a cornea specialist…read morebefore she would proceed with my new prescription. It is now March and the cornea Dr that has been treating me, has ok'd for me to go back for my eye exam. Called Pearl Vision on Saturday, got an appointment for Monday evening after work. I have been coming here for years and will continue to. Thank you Donna & Dr Sinopoli for getting me in so quick.

Always a great selection of new glasses, the doctors doing eye exams run on time, the pricing is…read morequite fair. The clerks at the front are awesome with helping get your glasses adjusted, giving advice and helping to get the best look and fit overall I couldn't ask for a better eye Doctor. Dr Sinopoli and Dr Cleary are amazing!!

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

I felt very much rushed. I couldn't live on in at 12 o'clock with people are taking lunch, but…read morethere are a lot of things that left on the answer for me and that's this thing. I really didn't like. I know a lot of things. I have a lot of wisdom I thought I felt the doctor wasn't paying attention to things I asked and didn't answer my question. I don't like it when people are cocky applied book. A doctor is only a piece of paper. The male doctor is a man upstairs.

I'm a repeat client and he is always kind and has a great selection of glasses. He doesn't take…read moreinsurance but the price is always right 2 for the price of one you can't beat that and you can use your flex spending. He can make your glasses there and they'll be ready in a couple of hours. If he doesn't have your lens he will order them and will be there in no time at all. I just bought my first pair of glasses with progressives, yes we will all get there some time in our lives lol. I'm now stylish af and can read fine print haha( see pic for my red pair) he will let you know what fits your face and what's best for your prescription. You must visit Michael it's a no brainer! Fyi limited hours on Saturday 10-1pm not open on Sundays. Support your local community!

I fairly recently visited Michael for the first time and I quickly discovered his integrity,…read morepatience, generosity and kindness. When I went back with what seemed like a problem with the main (graduated) pair it turned out that the prescription was a little off. He did not charge me for the new lens (based on a new prescription)! In passing I had mentioned that I realized I didn't really like the reading glasses after all, and he exchanged the frame, again without charge. He knows his business and values his customers, and I am now a loyal one.

I had the best experience at Nielsen Eye Center. Dr.Ng was amazing and Linky and Phuong were the so…read moreamazing in the optical department and helped me pick the perfect glasses for my face shape . Quincy has a fabulous collection!! Highly recommend

The worse experience ever. Glad to see there are more negative reviews. seems the head doctor has…read moretreated others the way he treated me. Disrespectful and quite dismissive. He robbed me of my savings by lying and telling me to pay out of pocket and he would fix my near and far sightedness while he took care of cataracts. He is a smooth talker but not to me, he was rude, he brushed me off. I kept asking about when I would finally see again and he kept telling me to come back and each time CHA-CHING, another copay. For what? My primary doctor told me she stopped sending patients there due to his UPCHARGES! There is nothing I can do. He took my money and I am unable to have another eye surgery or I would risk having a detached retina, or worse.

I found this clinic from my vision insurance's website. Everyone here is so friendly and made me…read morefeel welcome. Dr McAlear is very open to address any questions/concerns I have for my vision health. He is also very educative about my conditions. This clinic also has a glasses specialist who will help you choose which frame is best for your need. Highly recommend this clinic for your eyecare.

I had to bring my 90-year-old mother-in-law in for an annual check-up. She is wheelchair bound. The…read moreservices received by Dr. McAlear AND the front desk staff were amazing. The first thing I noticed ... the door was already open before we got to it to help me roll her in, and the wait was very short. Dr. McAlear came out first to talk to us briefly about what would be most comfortable for my MIL during the exam. She stayed in her transport chair throughout, so he had to actually move this exam chair in the room to make room for her transport chair. His exam was thorough, and he spoke clearly and slowly so my MIL could understand him. She felt very respected. They all did everything they could to make it a positive experience for both her and me. I would definitely recommend him!!

If I could give Spectacle a six stars I would! From the moment we walked in the experience was…read moregreat. Paul really knows what he is doing and is an expert at finding frames that are right for your face. Paul's personality and positivity made the drive in from the south shore well worth the trip. My glasses were ready when promised and the quality of the work was perfect. Do yourself a favor and shop Spectacle for your next glasses purchase, you won't regret it!

Amazing experience with the colorful musician owner whose helps you find glasses that work with…read moreyour face and budget. Really cool Vibe and love the location. Glasses came in as expected and fit to face. Highly recommend!!!

Been going to this place for over 10 years and never had an issue. However, I bought my new…read moreglasses 3 months ago and the nose piece kept coming off on one side. Went back 3 times to get it replaced and now just realized after I got home that they replaced it with a difference size nose piece. It's not mismatched and will have to go back yet again!

I'm totally disappointed. I've been to this eye service a…read morefew times. I've always been left waiting and I never complained. Today, I was running late for my appointment. I tried calling the office but I was left on hold. When I got into the office, I apologized for being seven minutes late. They told me I'd have to reschedule. That's utterly ridiculous. No, one in my family or myself will go back to this eye Doctor.