1. Second Opinion Plumbing

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Gilbert, AZ

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Second Opinion Plumbing

4.9 (275 reviews)
Closed • 7:00 am - 7:00 pm

Services - Second Opinion Plumbing

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Reviews With Photos

New Water Heater installed!
Jared S.

We purchased a water heater through them about a year ago and everything went smooth. I gave them five stars for how friendly and professional the tech was. They were a little pricey but not the absolute worst and I felt taken care of. Our AO Smith water heater died and Second Opinion came right out and installed a new Rheem and even installed a Grundfos hot water recirc we had. I called them back to do a hot water flush of the water heater a year ago. Stupid me but I didn't know that a flush only entailed hooking a hose up to the water heater and opening a valve. The plumber was nice enough to show me how to do it myself but charged me over $100. I thought that was a little ridiculous but lesson learned. What really pissed me off about this company is we had a plumbing emergency on July 4 where a cartridge went bad in one of our showers. We tried replacing it ourselves but couldn't get the old cartridge out and we couldn't get the water to turn off without shutting the main water off. We called Second Opinion, no one answered. We called again and no one answered so we left a voicemail. To this day no one has called us back (writing this on July 11). How do you do that to an existing customer? There was no indication they were closed. Had they called back and apologized and stated they were closed I would have been ok with that but to just ghost me completely? Unacceptable. I guess they got my business but they won't be getting anymore from me.

Professional and prompt
Sarah K.

This company went ABOVE AND BEYOND. We had tree roots grow into our sewer line causing sewage to periodically back up into the house. We got a quote from Second Opinion and one other company. Not only was Second Opinion's price more reasonable, their inspection was very thorough and they called blue stake out before giving us a quote so we knew they had all the information before starting the project. The owner was incredibly kind and great to work with. He and his apprentice showed up right on time, were very professional, and explained everything he was going to do. He was careful working around our drip lines and left the front yard spotless afterwards. This was a big job that we were dreading getting done but they made it surprisingly painless. We've owned this house for 8 years and have hired 3 different plumbers over that time. This is the plumber we will be calling again if we ever have an issue and I suggest you do the same!

Half way to china
Brad B.

Second opinion plumbing is actually called First and only option plumbing for me. These guys are extremely rare!! Fast, knowledgeable and professional. I've called these guys twice and both times they have exceeded my expectations. The most recent encounter was with Joe. What a great guy. If you're looking for an honest and reliable plumbing company then look no further!!!

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4 years ago

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Maegan G.

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3 years ago

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3 years ago

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3 years ago

Charles was awesome....super responsive, knowledgeable and professional....I've definitely found my new plumbers.....

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2 years ago

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5 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

Knowledgeable with quick response time.Great customer service and answer all of your questions. Highly recommend.

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2 years ago

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4 years ago

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3 years ago

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6 years ago

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3 years ago

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3 years ago

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9 years ago

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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7 years ago

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5 years ago

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4 years ago

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4 years ago

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Page 3 of 7

Ask the Community - Second Opinion Plumbing

Hi would love water heater maintenance and a shutoff valve installed on a previously installed big blue filter. Is this something you can do?

Yes, we can do that for you. We give free estimates, just call the office number 480-365-9555 to schedule

Does any plumber install a modern skirted toilet and also sell the toilet?

Yes, plumbers do install skirted toilets, but they are all different on how they are installed, based upon the brand and models within that brand. We would suggest you go to Central AZ Plumbing supply in Mesa as they have a show room. Get 3… 

My roommate dropped a bath and body works room spray while flushing the toilet... and now the toilet is backed up and barely lets any water down. How much would this cost to repair?

Good Morning Brittney! Unfortunately I am unable to give an estimate over the phone, we would be happy to get you scheduled for a free estimate if you give us a call at 480-365-9555

View All 4 Questions

Review Highlights - Second Opinion Plumbing

“Kyle told me that that was not needed and there was no charge if the issue was not fixed.”

Mentioned in 31 reviews

Read more highlights

Lawson Family Plumbing - Lawson Family Plumbing is proud to provide fast, AFFORDABLE, and reliable service valleywide.
 
 Call today to schedule an appointment

Lawson Family Plumbing

(1.2k reviews)

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my brand new baseboard that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt under urgent and impossible conditions and stress and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips. With the flooding happening I was desperate to get it removed so I thought that his continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but discovered that was not the case multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me or made it clear what my alternative was otherwise assigning blame does little good; I am not an experienced plumber. I did not see nor was ever shown how he ultimately removed it so the whole point was moot. He walked off with my channel locks which I informed him of immediately after he left. He said he didn't have it then the next day he said he did but that he couldn't return them until after I left the area for a couple weeks at which point I told him he could drive out to my house. Luckily he changed his mind and returned them that morning as it really isn't my responsibility to retrieve them. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it or else patch it up. I then had to call another contractor to check the toilet seating as the flooring installer who left me with the leaking supply valve was supposed to handle it but did not do it right. Ultimately I had to hire three contractors in 36 hours for the same bathroom.

American Plumbing and Rooter - American Plumbing And Rooter fresh hot water heater  install with our customers American flag in perfect view!

American Plumbing and Rooter

(389 reviews)

We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

9/23/26 I have Kevin…read more(who is awesome) working on the other toilet today. As always, Rich and Kevin are top notch and I always feel cared for. Great prices and customer care.

P&L Plumbing - Plumbers Mesa Water Softener Gilbert Water Softener Installation Chandler P&L Plumbing

P&L Plumbing

(144 reviews)

Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

I'm revising my review from 5 stars down to 3. Later in the day, after the contractor had left, I…read morewas taking my recycle bin out to the street for pickup and saw where some water or other fluid was dumped in the gravel of the landscaping we just had done a few months ago. I don't know what chemicals etc. are in the water that was dumped but the fluid was dumped right next to fairly new plants and left an unsightly hole in the gravel. Further, I don't know what if any harm may be done to the new plants. I have ZERO tolerance for contractors who act disrespectfully towards the property where they're working. The place where the water was dumped was just a couple of feet from the driveway. If the water was dumped in the driveway, it would run down to the curb and follow the slope of the street as drainage and NOT risk any harm being done to our new plants. If we notice any adverse changes to our plants, there will be some follow-on activity with P&L. Just careless. I have to admit that I am skeptical of any company that provides "virtual quotes" without seeing the work site for themselves. But they requested a couple of pictures of old water heater installation to assess the job, provided a quote "sight unseen", and did the work with no extra cost added (always a concern with virtual quotes). They were the cheapest of the 3 bids that I got. No long-winded sales pitch that I should install a $5K tankless unit. The tech provided instructions on the annual flushing process. I'm satisfied. I'm hoping that at last I have a go-to plumber.

Second Opinion Plumbing - waterpurification - Updated October 2026

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