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    Top Notch Plumbing and Drain

    5.0 (82 reviews)
    Closed • Closed
    Updated 2 months ago

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    Response quality

    Excellent

    Response time

    10 minutes

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    5 months ago

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    3 days ago

    The technician was thorough and clear. Diagnosed the issue and fixed on the same day.

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    6 months ago

    Got the job done quickly and efficiently. Personable and professional. Upfront price and stuck to it. Well Done

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    9 months ago

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    9 months ago

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    7 months ago

    They did an amazing job and were super reasonable , great company. We were happy with all the services that they did for us!

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    4 months ago

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    1 year ago

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    8 months ago

    Connor did an excellent job, great communication and got the job done quickly. Thank you.

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    5 months ago

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    1 year ago

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    10 months ago

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    1 year ago

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    10 months ago

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    11 months ago

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    3 years ago

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    3 years ago

    Fast, like at our door 20minutes after we called, fast. Had the water heater replaced in 2hrs from first call.

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    5 years ago

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    Mark F.

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    2 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

    Had this company replace and install two water heaters- they did a great job and we were happy with their services. Thank you!

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    6 years ago

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    Mark F.

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    4 years ago

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    Mark F.

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    4 years ago

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    Mark F.

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    4 years ago

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    Mark F.

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    5 years ago

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    Mark F.

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    4 years ago

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    6 years ago

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    Mark F.

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    4 years ago

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    6 years ago

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    Mark F.

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    5 years ago

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    Page 1 of 3

    Ask the Community - Top Notch Plumbing and Drain

    Review Highlights - Top Notch Plumbing and Drain

    “Mark drove from the east Valley to my house early on a Saturday morning to diagnose the issue and to fix it.”

    Mentioned in 47 reviews

    Read more highlights

    Lawson Family Plumbing - Lawson Family Plumbing is proud to provide fast, AFFORDABLE, and reliable service valleywide.
 
 Call today to schedule an appointment

    Lawson Family Plumbing

    (1.2k reviews)

    This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

    Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.

    Rodeo Plumbing and Drains - Tankless water heater

    Rodeo Plumbing and Drains

    (96 reviews)

    I recently had the pleasure of working with Rodeo Plumbing, and I couldn't be more satisfied with…read morethe service I received. Keith was dispatched to handle my plumbing issue, and he arrived promptly and ready to tackle the problem. His professionalism and expertise were evident from the start, as he quickly assessed the situation and set to work with a clear plan. I had previously reached out to Roto Rooter, who quoted me over $400 for the repair, but Keith and Rodeo Plumbing offered a far more reasonable solution without compromising on quality. Not only did Rodeo Plumbing save me a significant amount of money, but they also provided exceptional customer service throughout the entire process. Keith took the time to explain the repairs needed and answered all my questions with patience and clarity. It's refreshing to find a company that values their customers and stands by their work. I wholeheartedly recommend Rodeo Plumbing to anyone in need of plumbing services. They have earned my trust, and I will definitely be reaching out to them for any future plumbing needs!

    Horrible plumbing company....you can get much better work for much less...QUOTED ME 1700 FOR A…read morewater heater.. I Got it done on both my rental properties for 1100 ea and solid work....Hit up the plumbing plug on Instagram. Best plumber, best prices...no upsells..STAY AWAY FROM CACTUS/RODEO OR WHATEVER TF THEY CHANGE THEIR NAME TO THIS TIME, PLUMBING.....

    AquaZona Kinetico of Phoenix

    AquaZona Kinetico of Phoenix

    (114 reviews)

    Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

    I wanted to update my review as Kinetico did the right thing and fixed the water softener. The…read moregentleman that did the work was prompt, friendly and professional. I also want to clarify that Jason, the gentleman that has been out here several times did nothing wrong. When I was upset on the original call that diagnosed the issue, my response was due to the information being conveyed to me, not at Jason. He was only doing his job, and I was being a less than professional customer. He did nothing wrong. When I called back, a month later, I had already resigned myself to spending $1K to get the softener fixed and have the Chlorinator added. I was calling to schedule an appointment. My issue was not Jason, it was my interaction with the GM, who I did not ask to speak to, who blew all of this up with all up with his tactics to upsell and all the information he was giving me. The day I put my review up here and in a few other places Mike called me again. Kinetico did end up fixing the soft water, but on that call he told me that he'd been talking to the company execs for weeks to try to solve what ailed me and everyone agreed to do the right thing (this happened on the day the review posted - about 7 hours after I posted it). I was happy to have everything resolved, but yesterday he called me again to confirm I was happy with the job.. but when I told him I was not upset with Jason (which was conveyed by the person fixing the softner), he said: He was just trying to be the middleman. Again, my issue is not with Jason, it is with Mike and his pushy behaviors and lack of accountability. If they had just scheduled the installation of the Chlorinator when I called in August, we would not be here right now. If he had just apologized for the whole thing and left it at that, I would not be making this kind of an addendum. He was not the middleman, he was the problem to begin with. If you get a Kinetico Soft Water/RO System (which I love) and ever have to deal with Mike, my suggestion is that you go over the contract/sales agreement and have everything on there that you buy and your initials by everything you decline. Make sure they give you the agreement. I can find my original agreement with what I bought, not what I declined, and the receipts for the fix 5 years ago, but not the agreement about what I bought and declined. If your phone has the ability to record, record the conversation and save the audio file. The three stars I have given are the average of 5 for the product itself and 0 for the GM and his approach.

    Complete Water Systems

    Complete Water Systems

    (106 reviews)

    EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

    Very easy to work with. The guy who came out was fine, the real winner was whoever the lady I…read morecalled to schedule the thing. So easy and very affordable.

    American Plumbing and Rooter - American Plumbing And Rooter fresh hot water heater  install with our customers American flag in perfect view!

    American Plumbing and Rooter

    (389 reviews)

    We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

    9/23/26 I have Kevin…read more(who is awesome) working on the other toilet today. As always, Rich and Kevin are top notch and I always feel cared for. Great prices and customer care.

    Top Notch Plumbing and Drain - plumbing - Updated October 2026

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