1. Phillips Plumbing Solutions

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Phillips Plumbing Solutions

5.0 (71 reviews)
Open • 7:00 am - 8:00 pm

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Response quality

Excellent

Response time

10 minutes

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Reviews With Photos

Chase R.

Had a great experience with Dustin at Phillips Plumbing. I had purchased my own softener and RO system online and was getting some crazy high 'corporate' quotes from other places. Dustin was a breath of fresh air, he was professional, fairly priced, and clearly knows his stuff. He did a custom copper bypass manifold and added a soft water bibb in the garage which is a huge plus. He even took the time to educate me on the settings and maintenance. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your guy. 5 stars.

After Install: water heater tank
Kristofer C.

Being Labor Day weekend, we figured most businesses wouldn't be able service until Tuesday because of holiday observation. We were surprised to find that Phillips Plumbing Solutions had availability after an early morning appointment, and decided to accept them for the job. Dustin's communication was on point. We had some questions during job scope, which he had swiftly replied back to. He arrived, was extremely professional, and replaced our leaky water heater tank so we didn't have to go a few days without hot water. Fortunately it wasn't an emergency since we were able to turn off both water and gas supply lines to the tank - it would've been an inconvenience with only having cold water. We highly recommend Dustin and Phillips Plumbing Solutions to handle our maintenances and projects going forward. Send them a message or give them a call the next time you're seeking support for your plumbing inquiries. You can trust that you'll be in good hands!

The completed project!
Joan G.

Outstanding workmanship on our new water heater installation. It required the replacement of some older, dubious connections which Thomas, George and Dustin handled expertly. Check out that gorgeous pipework below! Pricing for the job was very reasonable. The entire process from quote to completion was professional and seamless. Really superb experience.

Finished work

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28 days ago

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2 days ago

Dustin Is prompt, fair and explains options. Would absolutely use again. Easy to schedule, knowledgeable, fast.

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28 days ago

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6 months ago

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1 year ago

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9 months ago

Fantastic comms...came out the same day, quick diagnoses and repair with competitive price. Will use for future projects.

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1 year ago

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1 year ago

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5 months ago

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2 years ago

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6 months ago

Dustin was very responsive, professional and fixed our problem right away! I would highly recommend this business.

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8 months ago

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2 years ago

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8 months ago

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1 year ago

Super responsive, extremely helpful. Prompt scheduling and top notch work, highly recommended!

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2 years ago

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2 years ago

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3 years ago

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5 years ago

Business owner information

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Dustin P.

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2 years ago

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2 years ago

Dustin and his team remain the best plumbers I've ever used. Their skill, responsiveness and customer service are unmatched.

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2 years ago

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2 years ago

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5 years ago

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Dustin P.

Thank you so much for taking the time to leave a review!

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3 years ago

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2 years ago

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4 years ago

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Dustin P.

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2 years ago

Called them on a Sunday and received super quick response, fair pricing too. I would definitely use them again

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4 years ago

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4 years ago

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Page 1 of 2

Ask the Community - Phillips Plumbing Solutions

Review Highlights - Phillips Plumbing Solutions

“e. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your gu”

Mentioned in 38 reviews

Read more highlights

American Plumbing and Rooter - American Plumbing And Rooter fresh hot water heater  install with our customers American flag in perfect view!

American Plumbing and Rooter

(389 reviews)

We had an excellent experience with American Plumbing & Rooter, and we couldn't be more satisfied…read morewith their service! Recently, one of the pipes connected to our water softener in the garage suddenly burst late at night, around 11:00 PM. A large amount of water sprayed everywhere and flooded the garage floor. We contacted two other plumbing companies we found online, but unfortunately, neither of them responded. Thankfully, we found American Plumbing & Rooter. When we called, Rich answered the phone right away and was incredibly helpful. He quickly scheduled an appointment for us, and a plumber arrived at 8:30 the next morning to replace the damaged water softener. We were very impressed with how efficient, friendly, and professional they were. The plumber was patient and took the time to explain why the pipe had burst and gave us very helpful recommendations to prevent similar problems in the future. Their follow-up service was also outstanding. A few days later, Sunday night, we were surprised to discover that we had no hot water. We texted Rich to ask what might have happened, and he responded very quickly. He explained that when the water softener pipe burst, the large amount of water spraying out may have extinguished the pilot light on the nearby water heater. He then patiently walked us through the steps to check it. Sure enough, the pilot light was out, exactly as he had explained. He also guided us step by step on how to relight it, and we were able to get our hot water back. We are extremely happy with the service we received from American Plumbing & Rooter. Their prompt response, professionalism, knowledge, and excellent follow-up service gave us great peace of mind. We highly recommend American Plumbing & Rooter. They are a reliable, trustworthy company that truly cares about their customers!

9/23/26 I have Kevin…read more(who is awesome) working on the other toilet today. As always, Rich and Kevin are top notch and I always feel cared for. Great prices and customer care.

Iplumb - high pressure

Iplumb

(83 reviews)

I had a shocking and fraudulent experience with iPlumb, specifically with an office staff member…read morenamed Renee. My home warranty company sent them to inspect my water softener (which I paid extra for coverage) and several angle stops. **Open Admission of Fraud:** When I first spoke to Renee, she openly admitted that the warranty company had instructed iPlumb to "find a way to deny coverage," despite my items being fully covered under my plan. She flat-out stated they wouldn't even attempt to inspect or get anything covered, and instead tried to steer me toward an outrageously high out-of-pocket quote from another person at the company. **Hostile and Abusive Behavior:** When I called back to discuss this, Renee's behavior was predatory. She became incredibly rude and dismissive within minutes, eventually yelling that she had spent "too much of her precious time" on me and didn't have any more time to waste. I was trying to remain polite, but the kinder I was, the more aggressive and "bitchy" she became before eventually hanging up on me. This company is not a service provider; they are a shield for home warranty companies looking to scam their customers. They prioritize high-priced out-of-pocket upsells over honoring their professional obligations. I have already reported iPlumb and their deceptive practices to the state regulatory agencies. **DO NOT trust them with your home or your money.**

I had a water heater replaced (March 2026) using my home warranty and they charged me extra even…read morethough the home warranty had coverage for what they charged. Left and big rust stain on my garage floor and outside where the drain line is located. Also, left dirty shoe prints all over my water heater support stand which will be difficult to paint with the water heater in place. Will not use this company again!

Thomas Home Services - $49 drain cleaning special

Thomas Home Services

(24 reviews)

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

Lawson Family Plumbing - Lawson Family Plumbing is proud to provide fast, AFFORDABLE, and reliable service valleywide.
 
 Call today to schedule an appointment

Lawson Family Plumbing

(1.2k reviews)

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my brand new baseboard that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt under urgent and impossible conditions and stress and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips. With the flooding happening I was desperate to get it removed so I thought that his continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but discovered that was not the case multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me or made it clear what my alternative was otherwise assigning blame does little good; I am not an experienced plumber. I did not see nor was ever shown how he ultimately removed it so the whole point was moot. He walked off with my channel locks which I informed him of immediately after he left. He said he didn't have it then the next day he said he did but that he couldn't return them until after I left the area for a couple weeks at which point I told him he could drive out to my house. Luckily he changed his mind and returned them that morning as it really isn't my responsibility to retrieve them. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it or else patch it up. I then had to call another contractor to check the toilet seating as the flooring installer who left me with the leaking supply valve was supposed to handle it but did not do it right. Ultimately I had to hire three contractors in 36 hours for the same bathroom.

Phillips Plumbing Solutions - plumbing - Updated October 2026

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