We had a problem with our hot water system, and our handyman couldn't figure it out so we called Second Opinion. Charles came out and went through a quick diagnosis sequence, and found two problems that he could easily fix on the spot. There was no charge for this initial visit, but of course they are now the plumbers I will call when I need more extensive plumbing service. My experience with other plumbers has not been like this, so appreciate their approach to business read more

We explained our problem over the phone, but they wouldn't provide an approximate price range. We had to have someone come out for $75 to just give us an estimate. We said the exact same thing to the person who came out and they quoted us an astronomical amount. If we had received that price point over the phone, we would have never had them come out to do the job. I feel that we paid $75 for nothing. We ended up going with another professional who was much less and fixed our issue. read more

This is the company I have used to install my misting system and also service my outdoor misting system. Kyle McCracken is vice president and this company is licensed/bonded and insured. 7 days a week from 7am to 7pm and I've only waited a day or two for my non emergency issues. Give them a call as I highly recommend them. read more

Wonderful experience with these folks.. Jessie & Wyatt installed three toilets and changed out the angle stop shut off valves for us, they did a terrific job. We knew one of the toilets was going to be challenging due to its configuration but these guys totally nailed it. Super nice and professional guys, excellent workmanship and a fair price, we'll definitely be using Second Opinion Plumbing for our future needs. Big thank you to Jessie & Wyatt. read more

Excellent customer service. Kyle came out to replace our water hammer, and I was so pleased with his work. He is knowledgeable and honest. The ladies in the office are very helpful and responsive. This is a family-owned, local company. I will use them Macon for any future plumbing needs. I highly recommend them!!! read more

This company went ABOVE AND BEYOND. We had tree roots grow into our sewer line causing sewage to periodically back up into the house. We got a quote from Second Opinion and one other company. Not only was Second Opinion's price more reasonable, their inspection was very thorough and they called blue stake out before giving us a quote so we knew they had all the information before starting the project. The owner was incredibly kind and great to work with. He and his apprentice showed up right on time, were very professional, and explained everything he was going to do. He was careful working around our drip lines and left the front yard spotless afterwards. This was a big job that we were dreading getting done but they made it surprisingly painless. We've owned this house for 8 years and have hired 3 different plumbers over that time. This is the plumber we will be calling again if we ever have an issue and I suggest you do the same! read more

Second Opinion Plumbing - Professional and prompt - Water Purification Services Near Me - Gilbert, Arizona

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We purchased a water heater through them about a year ago and everything went smooth. I gave them five stars for how friendly and professional the tech was. They were a little pricey but not the absolute worst and I felt taken care of. Our AO Smith water heater died and Second Opinion came right out and installed a new Rheem and even installed a Grundfos hot water recirc we had. I called them back to do a hot water flush of the water heater a year ago. Stupid me but I didn't know that a flush only entailed hooking a hose up to the water heater and opening a valve. The plumber was nice enough to show me how to do it myself but charged me over $100. I thought that was a little ridiculous but lesson learned. What really pissed me off about this company is we had a plumbing emergency on July 4 where a cartridge went bad in one of our showers. We tried replacing it ourselves but couldn't get the old cartridge out and we couldn't get the water to turn off without shutting the main water off. We called Second Opinion, no one answered. We called again and no one answered so we left a voicemail. To this day no one has called us back (writing this on July 11). How do you do that to an existing customer? There was no indication they were closed. Had they called back and apologized and stated they were closed I would have been ok with that but to just ghost me completely? Unacceptable. I guess they got my business but they won't be getting anymore from me. read more

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We had Kyle put in a whole bunch of misters for us- and now our backyard is like a resort! Highly recommend!

The pump on my misting system went out, and Kyle provided incredible service. He was professional, knowledgeable, and got everything working again quickly. Highly recommend! If you don't have a misting system, get one. It's one of the best investments you can make in your home and backyard! read more

Second opinion plumbing is actually called First and only option plumbing for me. These guys are extremely rare!! Fast, knowledgeable and professional. I've called these guys twice and both times they have exceeded my expectations. The most recent encounter was with Joe. What a great guy. If you're looking for an honest and reliable plumbing company then look no further!!! read more

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Joe Buschnell did an excellent job replacing two valves in our home. He was professional, honest, and his workmanship was top-notch. What impressed me most was how trustworthy he was--I felt completely confident in his recommendations and the quality of his work. Highly recommend Joe for any plumbing needs! read more

I chose to use Second Opinion due to the genuine good reviews found on Yelp. They did not dissapoint! They were good at responding, providing updated arrival times and were not unnessesarily upselling anything. Just good quality service at very reasonable price. Technician was named Jessie and he was very good to work with. read more

Joe Bushnell was profession and friendly. He explained what happened to my tub faucet in layman's terms (in detail). Best thing was showing up on time. Kudos to Cassandra who schedules visits! read more

This is the second time we have used them and like the first they were phenomenal! We appreciate their quick response time, friendliness and lack of pushy sales. From the representative who answers the phone to the technician, 10/10! read more

Very friendly and helpful customer service when scheduling. I had a slow draining tub that others had tried to fix. Wyatt was able to find the problem and finally clear the drain. He also provided some very helpful information regarding some other issues I was having with the shower. Great company to work with. read more

I had SOP replace my water heater due to a slab leak of the hot water pipe under my garage wall at the beginning of the year. Charles did a great job with the pipe re-routing in the garage. Had some issues with the smell of the hot water still smelling rubbery after about a month of the install of the water heater. They came back to change out the anode rod with a different type and it helped, but also suggested getting a water softener/filtration. Than a few months later I was experiencing some issues with intermittent water pressure and cold temperature in the master shower. Charles came again to service it over the holiday weekend just now and diagnosed the cartridge and it said it was not needing to be replaced just yet, but adjusted the water heater temp, and charged nothing for the trip this time. Will be using them again in the future. read more

I called on a Monday ... Frantic as I had a leak in my toilet area. My house water had to be turned off and I needed a repair ASAP. I called and received a PROMPT reply. Joe and Owen came out and diagnosed the problem. Sadly I did need to have the toilet replaced ... Joe was Honest and Upfront. He promptly went out for the new toilet and installed. I am VERY pleased with the Service that I received and expressed that I would DEFINITELY be contacting them in the future for any Plumbing Repairs !! Thank You ... read more

They are a great company and have used several times. Very responsive and excellent customer service.

Fantastic Experience! After many hours of researching online reviews from various sites, I finally decided to reach out to Second Opinion Plumbing and I'm thoroughly happy with my decision. Within an hour of reaching out, one of their Master Plumbers (Joe Bushnell) was at my door for a free consult and estimate. Joe is extremely knowledgeable and was even familiar with my old solar water heater setup that many in the past have not been able to help with. He took the time to explain the many options I had and at no point did I feel rushed or forced into a decision. Paying $ is never fun, but I'm very happy with the communication, timeliness and service that was provided and feel confident in the level of work that was performed. read more

Second Opinion Plumbing - Water Purification Services Near Me - Gilbert, Arizona

Charlie Harvey replaced our soft water system over a holiday weekend last year (Nov 2024). He was great, informative, professional, and polite. He had a lot of information on the system and recommendations for other plumbing issues we were looking at. Fast forward to last month when we had a pinhole leak in our main waterline. I called to get a quote for service to repair it and the office was quick to respond and said they could be out the next day. They offered options for repairing just the pinhole leak or replacing the whole line up to our house since this was the 2nd leak we've had in the last 2 years. Although my husband was able to repair the line and we didn't use their services for this instance, I would not hesitate to reach out to them in the future for any other plumbing needs. Especially knowing they also install misting systems, a great thing in the desert. read more

Definitely recommend them - especially Charles! We had a water leak according to Scottsdale water billing dept. Charles came out in a Sunday and was able to isolate the leak to our pool auto fill! Overall, great service and such a nice guy! read more

I had a situation with the pressure valve leading into my house and did not have a plumber business in mind. Went out on the web and found Second Opinion Plumbing. I text for an estimate and they showed up exactly how the date and time we had agreed to. Estimate was well below my previous estimate that I gotten from a handyman. MATT went to work on it immediately and it was fixed within a couple hours. I highly recommend second opinion, plumbing as they did an excellent job repairing my problem. The prices are very resort. MATT was very polite and explained exactly what was gonna happen so I understood what was needed to repair the plumbing. Once again I highly recommend Matt. They read more

I have used Second Opinion three times. 1. I hired Second Opinion to fix a bad installation from a water softener company. I wish I had started with Second Opinion. Great job, fixed everything, and explained what was needed to bring it to code. 2. Had a new kitchen sink faucet installed. Though I could do it myself, I found my limitations and old plumbing valves. Great job on the predicted price. 3. Hose Bibb broke off on the back side of the house. They quickly fixed it and explained how to make future improvements to the system. read more

Very quick to come for service, polite and reasonably priced. We've already called them for service a second time.

I called at 7am and had a new water softener by 12pm! They gave a far quote that was in the middle of two other quotes. Jessie was the technician and he was communicative and thorough with the service. Thank you! read more

My wife and I had a pipe suddenly burst, and found about a half inch of standing water in our laundry room. To make it worse, we found this at 6:00 in the morning. We called Second Opinion Plumbing and they had a person there within a few hours. Joe shown up and did an absolutely amazing job. They found the leak, and fixed it very quickly. Because of the leak, there was damage done to our laundry room floor and baseboard, as well as the crawlspace and half bathroom. Second Opinion Plumbing works with a restoration company that came out and did a phenomenal job as well. It was a bit of a tragic situation that Second Opinion made turn key. Joe did a great job of communicating throughout the entire process and keeping us up to date with what was happening and why it was happening. Saving their cards/numbers and they have a customer for life. read more

Personable, and timely! They've helped me out 2x now and it's been a great experience each time

Our older water heater was leaking and needed to be replaced. It was also a Sunday and our water heater was located outside, so it was a hot Arizona day. After calling Second Opinion Plumbing, we received a quick response time and the water heater was replaced the same day. Charles K. was our awesome technician; he delivered excellent customer service, professionalism and expertise. He kept us informed as he inspected our leaking unit, got the new unit, and installed it. If we have future plumbing needs, we will definitely be using this company again. read more

Called multiple times. Poor customer service . Don't bother calling them they don't answer or call back. I feel like their "full stars" are manufactured. read more

This plumber Matt was friendly and professional. He did the job quickly and quietly and provided all the information we requested when we asked. The work is good and he delivered on time. read more

Great fast service... Kyle did a great job fixing a drainage issue in the kitchen sink. I had estimates for over a $1000 to fix the issue, I was told that Hydro Jetting was needed! Kyle told me that that was not needed and there was no charge if the issue was not fixed. One of the very few HONEST plumbers in the valley... read more

I called Second opinion for a quote on a water softener repair/replace, replacing a tank on an RO system, and yearly maintenance on an electric water heater. Kyle came out gave me the estimate, and replaced the tank on the RO system. I liked the estimate and he immediately got to work on replacing the water softener. When it was time to start the water heater maintenance, we found that a previous plumber (NOT from Second Opinon) had literally gummed up the nipple for the anode rod, which rendered the water heater unable to be maintained. Kyle went and got a new water heater from his on hand stock, and replaced it too. Kyle did all this in one afternoon when it was originally just an appt to give a quote. (Second Opinion does a free estimate appt, before they do the work) The work was well done, the systems look great, they have great reputability, and both require no user interaction (past adding salt or potassium to the water softener when the tank is low) on any regular basis. Second Opinion was fast. through, and provided a lot of value for the work that was done and for the replacement appliances/systems. I had stepped away from using them for about two years, and now I realize that was a mistake. I'll never step away from Second Opinion Plumbing again. read more

I cannot say enough good things about this company. I was in a panic, and Charles made me feel instantly safe and in good hands. He immediately located the problem, fixed my issue, guided me through the process, and explained the next steps. He is honest, kind, and reasonable. I will be forever grateful to Charles and the skill and kindness he showed. I highly recommend Charles and Second Opinion Plumbing. read more

This company charged me 3500 to install a 10 ft water line with pex and didnt even insulate the pipe. They tore up my pavers and didnt even take a picture. read more

I have a leaking toilet 2 days ago on a Sunday. I called Second Opinion Plumbing again. Charles came and looked at it to assess the problem. I told him I would go get my own replacement toilet and Charles came back yesterday to install it. The install was quick. He was very friendly and professional. This is my 4th time using their service. Highly recommend. read more

It is very rare that you are lucky enough to find an honest and kind plumber, but Charley Harvey is that person. Came out to my house to diagnose a water leak and found exactly what the [problem was after two other people could not. He also advised on another faucet problem he located. He is one of the good, honest nice guys that you don't see around anymore. Their service is a little pricy, but you get what you pay for. Would use him again in a heartbeat. read more

The best customer service! Trevor E. came out today to assist us with a clog in the main line. Trevor was patient, efficient, and extremely knowledgeable. We will have to have some repair work for a cracked pipe under the driveway, and the owner Brian has given us a quote. These gentlemen have been exceptional, and they take the time to answer all our questions! While it is no fun to have this kind of plumbing issue, we are grateful to have found such an excellent place to do our repairs. read more

HIGHLY RECOMMEND Second Opinion Plumbing and Charles is a Rockstar! Second Opinion Plumbing is a standup company and employees like Charles are invaluable... which says a lot about a company when they hire people with Excellent Work Ethics, along with Exceptional Customer Service! ~ Great People Make A Great Company ! read more

I called 3 different companies, and only Second Opinion was able to get me a friendly and experienced plumber same day, to fix a minor issue I was having. In fact, Matthew showed up early and get right work diagnosing and fixing the issue. It took a little longer than expected but the problem was taken care of at a reasonable price. I would definitely use this company again. read more

Have used Second Opinion Plumbing for multiple services at my home over the last few years. The team performing the work has always been very knowledgeable, professional, and courteous. They do not upsell when diagnosing but do offer all options, and I appreciate that! Highly recommend! Stacie H read more