I had a situation with the pressure valve leading into my house and did not have a plumber business in mind. Went out on the web and found Second Opinion Plumbing. I text for an estimate and they showed up exactly how the date and time we had agreed to. Estimate was well below my previous estimate that I gotten from a handyman. MATT went to work on it immediately and it was fixed within a couple hours. I highly recommend second opinion, plumbing as they did an excellent job repairing my problem. The prices are very resort. MATT was very polite and explained exactly what was gonna happen so I understood what was needed to repair the plumbing. Once again I highly recommend Matt. They read more

We had Kyle put in a whole bunch of misters for us- and now our backyard is like a resort! Highly recommend!

Second opinion plumbing is actually called First and only option plumbing for me. These guys are extremely rare!! Fast, knowledgeable and professional. I've called these guys twice and both times they have exceeded my expectations. The most recent encounter was with Joe. What a great guy. If you're looking for an honest and reliable plumbing company then look no further!!! read more

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We purchased a water heater through them about a year ago and everything went smooth. I gave them five stars for how friendly and professional the tech was. They were a little pricey but not the absolute worst and I felt taken care of. Our AO Smith water heater died and Second Opinion came right out and installed a new Rheem and even installed a Grundfos hot water recirc we had. I called them back to do a hot water flush of the water heater a year ago. Stupid me but I didn't know that a flush only entailed hooking a hose up to the water heater and opening a valve. The plumber was nice enough to show me how to do it myself but charged me over $100. I thought that was a little ridiculous but lesson learned. What really pissed me off about this company is we had a plumbing emergency on July 4 where a cartridge went bad in one of our showers. We tried replacing it ourselves but couldn't get the old cartridge out and we couldn't get the water to turn off without shutting the main water off. We called Second Opinion, no one answered. We called again and no one answered so we left a voicemail. To this day no one has called us back (writing this on July 11). How do you do that to an existing customer? There was no indication they were closed. Had they called back and apologized and stated they were closed I would have been ok with that but to just ghost me completely? Unacceptable. I guess they got my business but they won't be getting anymore from me. read more

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Joe Bushnell was profession and friendly. He explained what happened to my tub faucet in layman's terms (in detail). Best thing was showing up on time. Kudos to Cassandra who schedules visits! read more

This is the second time we have used them and like the first they were phenomenal! We appreciate their quick response time, friendliness and lack of pushy sales. From the representative who answers the phone to the technician, 10/10! read more

I originally had them come out in 2020 to install outdoor misters. They did an excellent job. After several years the misters weren't working at full capacity. I called on a Monday and they came out Tuesday to give me an estimate and I had the maintenance I should have had done a few years back (ahem... like an oil change). The problem was quickly corrected and everything works great again! I highly recommended this company. Quick response and favorable prices. read more

They are a great company and have used several times. Very responsive and excellent customer service.

I had SOP replace my water heater due to a slab leak of the hot water pipe under my garage wall at the beginning of the year. Charles did a great job with the pipe re-routing in the garage. Had some issues with the smell of the hot water still smelling rubbery after about a month of the install of the water heater. They came back to change out the anode rod with a different type and it helped, but also suggested getting a water softener/filtration. Than a few months later I was experiencing some issues with intermittent water pressure and cold temperature in the master shower. Charles came again to service it over the holiday weekend just now and diagnosed the cartridge and it said it was not needing to be replaced just yet, but adjusted the water heater temp, and charged nothing for the trip this time. Will be using them again in the future. read more

Charlie Harvey replaced our soft water system over a holiday weekend last year (Nov 2024). He was great, informative, professional, and polite. He had a lot of information on the system and recommendations for other plumbing issues we were looking at. Fast forward to last month when we had a pinhole leak in our main waterline. I called to get a quote for service to repair it and the office was quick to respond and said they could be out the next day. They offered options for repairing just the pinhole leak or replacing the whole line up to our house since this was the 2nd leak we've had in the last 2 years. Although my husband was able to repair the line and we didn't use their services for this instance, I would not hesitate to reach out to them in the future for any other plumbing needs. Especially knowing they also install misting systems, a great thing in the desert. read more

Fantastic Experience! After many hours of researching online reviews from various sites, I finally decided to reach out to Second Opinion Plumbing and I'm thoroughly happy with my decision. Within an hour of reaching out, one of their Master Plumbers (Joe Bushnell) was at my door for a free consult and estimate. Joe is extremely knowledgeable and was even familiar with my old solar water heater setup that many in the past have not been able to help with. He took the time to explain the many options I had and at no point did I feel rushed or forced into a decision. Paying $ is never fun, but I'm very happy with the communication, timeliness and service that was provided and feel confident in the level of work that was performed. read more

Second Opinion Plumbing - Water Purification Services Near Me - Gilbert, Arizona

I have used Second Opinion three times. 1. I hired Second Opinion to fix a bad installation from a water softener company. I wish I had started with Second Opinion. Great job, fixed everything, and explained what was needed to bring it to code. 2. Had a new kitchen sink faucet installed. Though I could do it myself, I found my limitations and old plumbing valves. Great job on the predicted price. 3. Hose Bibb broke off on the back side of the house. They quickly fixed it and explained how to make future improvements to the system. read more

Very quick to come for service, polite and reasonably priced. We've already called them for service a second time.

Our home was built in the 70's. When we decided to get a new refrigerator I wanted to make sure being the princess that I am that we would have ice and water available. Anyone who knows anything about water in Arizona knows we have hard water and pipes break. Well this happened when my hubby went to change out the fixture. Thankfully he's smart and had the water turned off. See picture for visual. So now the hunt is on for a plumber. Second opinion over-exceeded my expectations! From the time I called in and spoke with Nikki, She told me she'd have someone call me back. I heard back from Second Opinion Plumbing technician within 15 minutes that he was ten minutes out. Wowzers...thank you!! Now I hold my breath as I wait for the estimate knowing that the plumbing is broken behind the wall. Clayton gave me the estimated costs up front for a total of $285, and I had a $50 off coupon. Yes please and thank you! Clayton completed the job within an hour and cleaned up afterwards. On every aspect of this experience, we give this company 5+ stars -- the speed of response, the quality of the work, the professionalism and care of the technician. We have tried several plumbers over the years, but we have finally found a plumbing company that we can feel 100% confident about. We are loyal customers moving forward. read more

Second Opinion Plumbing - Rut Roo - A hand with pink-painted nails holds a rusty, corroded plumbing pipe with a bent end, likely part of a water or gas system. - Water Purification Services Near Me - Gilbert, Arizona

I called at 7am and had a new water softener by 12pm! They gave a far quote that was in the middle of two other quotes. Jessie was the technician and he was communicative and thorough with the service. Thank you! read more

Personable, and timely! They've helped me out 2x now and it's been a great experience each time

My wife and I had a pipe suddenly burst, and found about a half inch of standing water in our laundry room. To make it worse, we found this at 6:00 in the morning. We called Second Opinion Plumbing and they had a person there within a few hours. Joe shown up and did an absolutely amazing job. They found the leak, and fixed it very quickly. Because of the leak, there was damage done to our laundry room floor and baseboard, as well as the crawlspace and half bathroom. Second Opinion Plumbing works with a restoration company that came out and did a phenomenal job as well. It was a bit of a tragic situation that Second Opinion made turn key. Joe did a great job of communicating throughout the entire process and keeping us up to date with what was happening and why it was happening. Saving their cards/numbers and they have a customer for life. read more

Our older water heater was leaking and needed to be replaced. It was also a Sunday and our water heater was located outside, so it was a hot Arizona day. After calling Second Opinion Plumbing, we received a quick response time and the water heater was replaced the same day. Charles K. was our awesome technician; he delivered excellent customer service, professionalism and expertise. He kept us informed as he inspected our leaking unit, got the new unit, and installed it. If we have future plumbing needs, we will definitely be using this company again. read more

Called multiple times. Poor customer service . Don't bother calling them they don't answer or call back. I feel like their "full stars" are manufactured. read more

This plumber Matt was friendly and professional. He did the job quickly and quietly and provided all the information we requested when we asked. The work is good and he delivered on time. read more

Great fast service... Kyle did a great job fixing a drainage issue in the kitchen sink. I had estimates for over a $1000 to fix the issue, I was told that Hydro Jetting was needed! Kyle told me that that was not needed and there was no charge if the issue was not fixed. One of the very few HONEST plumbers in the valley... read more

I cannot say enough good things about this company. I was in a panic, and Charles made me feel instantly safe and in good hands. He immediately located the problem, fixed my issue, guided me through the process, and explained the next steps. He is honest, kind, and reasonable. I will be forever grateful to Charles and the skill and kindness he showed. I highly recommend Charles and Second Opinion Plumbing. read more

I called Second opinion for a quote on a water softener repair/replace, replacing a tank on an RO system, and yearly maintenance on an electric water heater. Kyle came out gave me the estimate, and replaced the tank on the RO system. I liked the estimate and he immediately got to work on replacing the water softener. When it was time to start the water heater maintenance, we found that a previous plumber (NOT from Second Opinon) had literally gummed up the nipple for the anode rod, which rendered the water heater unable to be maintained. Kyle went and got a new water heater from his on hand stock, and replaced it too. Kyle did all this in one afternoon when it was originally just an appt to give a quote. (Second Opinion does a free estimate appt, before they do the work) The work was well done, the systems look great, they have great reputability, and both require no user interaction (past adding salt or potassium to the water softener when the tank is low) on any regular basis. Second Opinion was fast. through, and provided a lot of value for the work that was done and for the replacement appliances/systems. I had stepped away from using them for about two years, and now I realize that was a mistake. I'll never step away from Second Opinion Plumbing again. read more

It is very rare that you are lucky enough to find an honest and kind plumber, but Charley Harvey is that person. Came out to my house to diagnose a water leak and found exactly what the [problem was after two other people could not. He also advised on another faucet problem he located. He is one of the good, honest nice guys that you don't see around anymore. Their service is a little pricy, but you get what you pay for. Would use him again in a heartbeat. read more

I have a leaking toilet 2 days ago on a Sunday. I called Second Opinion Plumbing again. Charles came and looked at it to assess the problem. I told him I would go get my own replacement toilet and Charles came back yesterday to install it. The install was quick. He was very friendly and professional. This is my 4th time using their service. Highly recommend. read more

This company charged me 3500 to install a 10 ft water line with pex and didnt even insulate the pipe. They tore up my pavers and didnt even take a picture. read more

Have used Second Opinion Plumbing for multiple services at my home over the last few years. The team performing the work has always been very knowledgeable, professional, and courteous. They do not upsell when diagnosing but do offer all options, and I appreciate that! Highly recommend! Stacie H read more

please don't use anyone other than these folk Matthew did an amazing job with under sinks reconfiguring and installing the disposal...10 + stars read more

The best customer service! Trevor E. came out today to assist us with a clog in the main line. Trevor was patient, efficient, and extremely knowledgeable. We will have to have some repair work for a cracked pipe under the driveway, and the owner Brian has given us a quote. These gentlemen have been exceptional, and they take the time to answer all our questions! While it is no fun to have this kind of plumbing issue, we are grateful to have found such an excellent place to do our repairs. read more

HIGHLY RECOMMEND Second Opinion Plumbing and Charles is a Rockstar! Second Opinion Plumbing is a standup company and employees like Charles are invaluable... which says a lot about a company when they hire people with Excellent Work Ethics, along with Exceptional Customer Service! ~ Great People Make A Great Company ! read more

Charles came out to help me the day of initially calling in for assistance with my clogged kitchen sink! He was fantastic and super transparent about the issue. Very much appreciated his help!! Would recommend using them! read more

We have used Second Opinion Plumbing a few times at my office. They always get us on the schedule asap, show up on time and do a great job. We would highly recommend them to anyone! read more

Wow. Excellent service and installation. Ask for Nick, if you can, as he was so professional. It is a big expense to switch out WHs but so worth it when it's done right. read more

Don't expect them to ever answer their phone...and don't hope for them to get back to you, especially if you're having a plumbing emergency. Absolutely nothing to recommend here - look elsewhere for any kind of reputable, reliable plumber. read more

Chose SOP based on their Yelp rating to look at my water heater and they definitely lived up to it. Within 5 minutes Charles delivered the bad news that I would need a new water heater and mine was about to burst. That said, he took the time to review everything to make sure there wasn't a some way to possibly just repair. Beyond that, he explained what to do to help maintain the new heater, and pointed out the previous unit was soldered into the pipes, so he made a point to switch them to threaded connectors so that when the new unit needs to be replaced, if I felt comfortable I could replace my self. I really like a company that helps you understand everything and empowers you to DIY to minimize expensive services calls. Rather than losing business, for me, it cements a loyal customer that will call when there's a problem beyond their power. If you fall within their East Valley map, call with confidence. You'll have honest service and a job well done. read more

Second Opinion Plumbing - A gray water heater with energy and safety labels is positioned in a corner, connected to plumbing and electrical outlets. - Water Purification Services Near Me - Gilbert, Arizona

I had a leaky toilet I just didn't feel like dealing with, so I called these guys because of their high rating on Yelp. Attached is their quote. I'll leave it up to the readers of this review if they think $975 for a toilet is reasonable (let alone the rest of the quoted prices). Suffice it to say that it motivated me to take care of it myself. New toilet + the minimal hardware needed ended up costing about $220. read more

Second Opinion Plumbing - Water Purification Services Near Me - Gilbert, Arizona

Folks I strongly suggest using this firm as I mentioned they are not the cheapest but they are the Best..I thought I had a issue with my shower heads (3 Port) I called and scheduled a appointment Kyle showed up again based upon the warranty.. and pointed out I did not move the value in the correct position..he turned it in the correct position and it worked perfect..go figure I was dumb.. on top of that the did not send me a bill his word is his bond. read more

I needed help with changing out a brass fitting since I was replacing a water softener. Charles gave me information on how to attach it and even cut and cleaned a pipe up for me. He ended up not charging me and instead, gave me really detailed advice/step-by-step instruction on how to complete the installation process. We have used them before for some toilet work and I would definitely use them again and would recommend them to anyone! read more

Had an emergency situation and needed a plumber asap. The woman who answered took my information and said the plumber would reach out to me in 60-90 mins. The plumber was at my house when I arrived. I got out of my car and he let me know he had found the issue and fixed it already. Keep in mind without stepping foot in my house. The cost was much more than I was expecting BUT the hazmat issue was resolved quickly without having to wait the next day. The man who came was very professional and obviously knew what he was doing. read more

Aaron Guseman was very professional and extremely knowledgeable. He was on time to the appointment and guided us step-by-step on what the best path forward is. He gave recommendation in guidance that even a our own contractor missed. I see why these guys are rated so high. There pricing is great and they are well worth it. read more

Second Opinion Plumbing - The person that came to give quote - A business card for Second Opinion Plumbing & Air, displaying the technician's name, contact info, and company branding. - Water Purification Services Near Me - Gilbert, Arizona